Smart Systems User’s Manual Version 1.1
93
7.5
Noggin Problem
When the Smart System is powered up and the user selects data acquisition in Noggin
or Noggin
plus
mode, the Noggin system goes through a self-calibration sequence. While
the self-calibration is occurring the user sees the words “Booting Noggin” in the lower left
corner of the DVL screen. These words are followed by a number that counts up from 1.
Normally, once the count reaches 6 the text disappears and the Noggin is ready to
collect data. Sometimes, however, this count goes beyond 6 and keeps going without
stopping. This indicates an internal problem with the Noggin. No error message will be
displayed on the screen and the only way to exit from the screen is to pull out the power
connection.
If this error occurs, power the system down, power it up again and retry data acquisition.
If the error persists, contact Sensors & Software Inc. (see Section 7.6).
7.6
Contacting Sensors & Software Inc.
If the Noggin system does not run, contact your agent or Sensors & Software Inc.
When contacting SSI, please have the following information available:
1) Noggin and/or DVL Serial Number.
2) Version number of the data acquisition software.
3) The error number or message appearing.
4) A brief description of when the error is happening and the operating conditions
(temperature, humidity, sunshine, system and survey setup, etc.).
5) Sensors & Software Inc. technical staff may request a copy of the System
Information file be sent to them by fax or e-mail. See Section 6.5.4 on how to view,
print and download this file.
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