NINER ENCYCLOPEDIA
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SPECIFICATION & SETUP GUIDE
8
: Updated: SEPT 5, 2012
Niner Bikes will warranty carbon products with the C5 Warranty for a
minimum period of five (5) years from the date of purchase for the original
owner only.
Niner Bikes will warranty all non-carbon fiber frames and parts for material
defects and workmanship for a minimum period of two (2) years from the
date of purchase for the original owner only.
This warranty is subject to approval by Niner Bikes and is only valid
for bicycles damaged under normal use. This warranty does not extend
to Darwinian usage of the frame. It does not cover paint/finish
issues, minor dents, or issues arising from normal wear and tear. This
limited warranty applies to the frame only. All other components are
covered under the warranty from the manufacturers of said components.
This warranty is void if the frameset was not purchased new, through an
authorized Niner Dealer or if it was not assembled correctly.
Upon purchase of a Niner frame, bicycle or components, owner is
required to register their warranty online with Niner Bikes. Owner must
retain a copy of their receipt from an authorized Niner Dealer - in the event
they do require warranty service, this proof of purchase will be requested
by Niner.
Should the frame be determined to be defective by Niner Bikes, Niner
will repair or replace the frame at Niner’s sole discretion. Niner
will not pay for any labor charges associated with the warranty of
said frame, but will pay for shipping of the frame to and from Niner’s
headquarters. To exercise this warranty, please call or email Niner
Bikes as soon as a problem arises. Niner will make every effort to
repair/replace a warranty claim in a timely fashion and keep you
riding. It would be helpful if you timed your warranty claim with a
massive snow storm or torrential rain storm so that you don’t notice
that your bike is un-rideable.
Warranty Procedure:
1. If you have a potential warranty claim, the best, fastest approach is to
take your bike to your Niner dealer/distributor and have them process it for
you.
2. If you are unable to work through your Niner dealer, please contact war-
[email protected] or call us directly at 1-877-646-3792 to begin the
warranty process.
3. If we determine that your frame is covered under warranty, and is
deemed needing replacement, not repair, you may choose to receive a free
equivalent replacement frame or you may upgrade to a different frame at a
reduced cost.
Crash Replacement Procedure:
For those of you who bring honesty, integrity and a sense of responsibility
for your actions, and who are honest with us about how the frame came
to be in it’s current ‘crashed’ state (for example: dude, I totally just drove
my bike into the garage), or if your bike is outside the warranty period. We
have a no fault, no questions asked ‘crash replacement’ policy. Niner Bikes
does offer a crash/accident replacement program - 20% off a replacement
frame.
To take advantage of our crash replacement program, see your Niner
dealer.
NINER WARRANTY & CRASH REPLACEMENT
STUNT RIDING WARNING:
Off road riding is extremely dangerous. Some downhill riders and
freeriders reach speeds similar to motorcycles, thus face similar risks
and hazards. When engaging in these activities, you, your bicycle and
your safety equipment must be in perfect condition. We recommend
that at all times you wear appropriate safety gear, including, but not
limited to an approved helmet, full finger gloves, body armor and pro-
tective footwear.
Not every bicycle is built for every bicycling activity. Please consult your
Niner dealer to ensure that you have the right bicycle and equipment
designed for the style of riding you intend to do.
No bicycle is indestructible. Downhill racing, severe off-road riding,
jumping and stunt riding increase stress levels on every part of your
bicycle. Frames or parts under high stress may fail causing you to lose
control or fall. Because of the risk involved, Niner recommends that
you conduct a thorough inspection of your bicycle, including frame and
components before each ride. If you fall while riding, inspect yourself
for injury first, then carefully inspect your bicycle for any damage that
may have occurred as a result of the crash.
When inspecting your bicycle for damage, look for:
- bent or broken components, such as the handlebar, stem, seatpost,
pedals.
- dents, cracks, scratches, deformation or discoloration.
Because damage may be internal or hidden, if any of these signs ap-
pear, no matter how small they are, stop riding your bicycle and take it
to an authorized Niner dealer for further inspection.
Safety should always come first. Always ride within your ability and with
the proper safety equipment.
Stunt riding, severe off road riding, jumping or downhill riding is very
dangerous and the rider voluntarily assumes the risk that the bicycle
frame and/or its components will bend or break and voluntarily as-
sumes the risk of injury or death.
Niner does not warranty the bicycle or components for such activities
and expressly disclaims all warranties including the warranty of fitness
for particular purpose and merchantability.
Although many catalogs, advertisements and articles about bicycling
depict riders racing, jumping, stunt riding, and or riding hard off-road,
this activity is extremely dangerous, increases the riders risk of injury
or death and potentially increases the severity of any injury. The action
depicted is performed by experts with many years of training and expe-
rience. Even with this experience, cyclists who engage in such activity
are often severely injured. It is also foreseeable that during some
jumps, stunts or races that the rider will exceed the design capacity of
the frame or components, which may result in something on the bicycle
breaking or bending, which could result in serious injury or death.
