©
National Instruments Corporation
B-1
DAQPad-MIO-16XE-50 User Manual
B
Troubleshooting for Configuring
Parallel Ports
This appendix contains parallel port configuration troubleshooting
information. If you are using NI-DAQ for Windows, refer to
ni.com/support/daq
for installation and troubleshooting instructions.
The configuration utility reports an error when I try to save the
settings or test the device.
If you receive a base address or communication error, complete the
following steps:
1.
Make sure your chassis is switched on and the screws of the cable
are tightly fastened.
2.
Make sure you have connected the parallel port cable from the
computer to port A of the DAQPad-MIO-16XE-50.
3.
Check that your base address is correct. This can be done either
by checking your computer technical manual or, in some cases, by
checking the base address jumper. In Windows applications, you may
have a Hardware Control panel that allows you to enable and disable
the parallel port. Common parallel port addresses are 0x378, 0x278,
0x3BC, 0x280, and 0x290 hex.
4.
Check that you are using the included 1 m parallel port cable. If you
suspect that you have a bad parallel port cable, replace it with a new
cable or one that you know works with another peripheral. If you are
using another parallel port cable, check to make sure it meets the
required specifications. Refer to the
section of
Appendix A,
, for these specifications.
5.
If you are still having problems, please report the computer make and
model number to National Instruments. If you have a noncompatible
parallel port, try adding an enhanced parallel port as described in the
section of Chapter 1,