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4. The lights work but the blower is not spinning, is stuck or is rattling:
- The blower might be jammed or scraping the bottom.
- The motor is defective, possibly seized - change the motor.
- The thermal protection system detects if the motor is too hot to
operate and shuts the motor down. In this case the motor will
function properly after the thermal protection system cools down
(approx. 10 min.).
5. The hood is not venting properly:
- Make sure the distance between the cook top and the bottom of
the hood is between 45.7 cm (18 in.) and 68 cm (26.75 in.).
- Reduce the number of elbows and length of duct work. Check if
all joints are properly connected, sealed and taped.
- Make sure the power is on high speed for heavy cooking.
- Wind from opened windows or doors in the surrounding area are
affecting the ventilation of the hood. Close all windows and doors
to eliminate the outside air flow.
- Check if the direction of duct opening is against the wind. If so,
adjust the direction of the duct opening.
- Check if the wrong size of ducts are being used.
6. The light does not work:
- Check to see if light bulb is loose. If so, tighten it.
- Remove problem bulb and insert one you know is working. If the
properly functioning light does not come on, the problem may be
the light assembly. Service or replace the light assembly.
NOTE: For all other inquiries, please contact us.
