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•For assemblies that have signs of algae build up or visible hard water residue, remove the 4 screws that
attach the mist maker to the rack so you can soak the mist maker submerged in white vinegar for 10-
20minutes and clean the bottom of it as well; remember to keep the power cords attached to the mist
makers out of the vinegar solution.
•When the soaking period is complete, rinse
thoroughly with water. You can use a soft toothbrush to
gently brush the white surface of the mist maker as well as metal casing and the bottom to remove any
visible stains. Do not use a stiff bristle brush or a Scotch-brite pad on the mist makers as this can cause
permanent damage to them.
•Re
-attach the mist maker to the rack and then place the mist maker rack back into the mist tube.
•Reconnect the mist maker power feed to the power outlet being sure to push the wire all the way down
the slot in the side of the mist tube before putting the cap back on.
Steps for cleaning the entire system:
•Turn off the water feed if your unit is direct plumbed
.
•Use the flexible hose that came with your fireplace and connect it to the drain port on the front of the
unit (Waterplace models) or on the top if you have the Platinum series.
•Put the other end of the hose in a 3
-5 gal. bucket and push and hold the left button (B2) which starts
the draining process. When the drain cycle stops, there will still be some water in the lower tank
reservoirs. This is normal and if possible, remove the remaining few cups of water from the each of the
mist tubes by using a smaller 1/4" siphon hose, a large “turkey baster”, or a small sponge. Avoid using
any material that could flake off or leave debris in the lower tank.
•Once the water is out, add approximately 1/2 gallon of vinegar by using your fill/drain hose and
pressing the B1 button to run the manual fill cycle or simply pour equal amounts of vinegar directly into
the mist tubes being careful not to overfill. The system will have enough in it when the vinegar level in
the mist tube is just above the top of the mist maker itself (approx. 2”). Overfilling may result in excess
vinegar leaking out of the front fans.
•Like the mist m
aker soak above, let the vinegar sit in the tanks for approx. 10-20 minutes to loosen
hard water scaling that may have collected on the float sensors. Do Not operate the fireplace during this
vinegar cleaning process.
•After the soak period is complete (an
d before you drain it), agitate the vinegar in each of the lower
tanks to help break up any remaining residue on the float sensors. Do this by raising and lowering the
mist maker rack vigorously so you can hear it splashing in the lower tank. Do this 10-15 times in each of
the mist tubes in your unit.
•Drain the vinegar just as you did the water using the drain hose, hose bib, and B2 button
.
•Once the vinegar is out, fill the unit with fresh water either by turning the water back on (if
direct
connected), or by using the hose and fill cycle (B1) button.
•
You will want to fill and drain the entire system twice to ensure that you have removed all the vinegar
and contaminates that are suspended in the water. After you have filled the system back up for the 3rd
time, go ahead and run the unit as you would normally.
Cleaning the mist makers 2-3 times a year helps to extend their life. Cleaning the entire system 1-2
times a year helps to maintain the float sensors. Systems that are not run regularly or are subjected to
hard water tend to require cleaning more often. As always if you have any questions please reach out for
assistance.
