You Cannot Log In to the Router
If you are unable to log in to the router from a computer on your local network, check
the following:
•
If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the router.
•
Make sure that the IP address of your computer is on the same subnet as the router.
If you are using the recommended addressing scheme, your computer’s address is
in the range of 192.168.1.2 to 192.168.1.254.
•
If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows
and Mac OS generate and assign an IP address if the computer cannot reach a DHCP
server. These autogenerated addresses are in the range of 169.254.x.x. If your IP
address is in this range, check the connection from the computer to the router, and
reboot your computer.
•
If your router’s IP address was changed and you do not know the current IP address,
clear the router’s configuration to factory defaults. This sets the router’s IP address
to 192.168.1.1.
•
Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are
using Internet Explorer, click the Refresh button to be sure that the Java applet is
loaded.
•
Try quitting the browser and launching it again.
•
Make sure that you are using the correct login information. The user name is admin,
and the password is the one that you specified the first time that you logged in. Make
sure that Caps Lock is off when you enter this information.
•
If you are attempting to set up your NETGEAR router as a replacement for an ADSL
gateway in your network, the router cannot perform many gateway services. For
example, the router cannot convert ADSL or cable data into Ethernet networking
information. NETGEAR does not support such a configuration.
You Cannot Access the Internet
If you can access your router but not the Internet, check to see if the router can obtain
an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed
IP address, your router requests an IP address from the ISP.
User Manual
204
Troubleshooting
XR500 Nighthawk Pro Gaming Router
