NETGEAR EX6200v2, Руководство пользователя

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FAQs and Troubleshooting
72
AC1200 WiFi Range Extender
I am connected to NETGEAR_EXT and launched a browser. I can’t see the web
browser setup guide. What can I do?
Try these troubleshooting steps:
• Make sure that your computer is set up to use DHCP (most are).
• Make sure that the Device to Extender LED is green and that you are using a valid
IP address.
• Relaunch the web browser and enter www.mywifiext.net in the address field. Enter your
user name and password.
• If you are installing the extender as an access point, make sure that you are connecting
your computer or WiFi device to the extender through a WiFi connection instead of an
Ethernet connection.
My router security is WEP, and I entered the wrong passphrase or security key on the
extender. I cannot access the extender anymore. What can I do?
The extender cannot check to see if the WEP passphrase is correct. If you entered the wrong
passphrase, your WiFi device is not able to get the IP address from the extender. You must
reset the extender to its factory default settings to get the IP address back. See
Factory
Default Settings on page 75.
Cannot Connect to the Extender
If you cannot connect to the extender, determine what prevents you from connecting:
• If you forgot your user name or password, click the Username & Password Help link.
For more information, see Recover a Forgotten User Name or Password on page 43.
• If your browser displays an error page, include http:// in the address field of your browser
by typing http://www.mywifiext.net .
• If you already set up the extender but can no longer connect to it over WiFi, check to see
if the Link Rate LED is off or red.
• If you cannot get a WiFi connection working, you can use an Ethernet cable to connect
your computer to the extender.
Cannot Join a WiFi Network and Receive an Error Message
To join a WiFi network, you must know its network name (also called the SSID) so that you
can select it. If the network is secure, you must know the passphrase or key. If the extender
does not connect to the network that you select, the cause might be one of the following:
• It is possible that you typed the network name, passphrase, or key incorrectly. Use Smart
Setup (see
Run Smart Setup on page 22) to select a WiFi network and retype the
passphrase or key. The passphrase or key is case-sensitive. For example,
PASSWORD25 is not the same as Password25 or password25.