Ness Guardpost Скачать руководство пользователя страница 34

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ness Guardpost installation & Programming

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ERROR CODE OR

SYMPTOMS

POSSIBLE CAUSE(S)

SOLUTION

DIALER SIM FAULT

SIM related faults such as:

• SIM not inserted or inserted properly.

• SIM is locked with a pin.

• SIM is not registered.

• SIM has no credit to make/receive calls.

• Insert SIM

• Check the SIM operation by testing it in a

mobile phone handset.

DIALER MODULE FAULT GSM module related issues such as

• GSM signal is too low.

• Network related failure.

• Communication issues between GSM

module and the panel.

• Check GSM signal strength - make sure it

is greater than level 2.

• Check the network coverage by testing the

SIM in a mobile handset.

DIALER FAIL

• Dialler report was not delivered

• Dialler report did not get acknowledged,

Example:

• An audible message was not

acknowledged after reporting 10 times.

• Reset the unit using the override key or

trigger and acknowledge a new alarm.

ARM/DISARM OR

PROGRAM BY SMS NOT

WORKING

• SIM unable to receive SMS.

• SIM is full or with many messages.

• All dialler functions including operation

by SMS is disabled if PHONE 1 and

PHONE 2 are blank.

• Check that the SIM card can receive SMS

by testing it in a handset.

• Make sure all messages on the SIM card

are deleted.

• Make sure PHONE 1 or PHONE 2 are

programmed.

SMS NOT REPORTING

• SIM unable to send SMS.

• All dialler functions are disabled if

PHONE 1 and PHONE 2 are blank.

• Only main alarm events are reported by

SMS. Alarms reported are: Sensor Alarm/

Tamper, Siren Tamper Key Panic/Duress/

Medical.

• Check that the SIM card can send SMS by

testing it in a handset.

• Make sure PHONE 1 or PHONE 2 are

programmed.

AUDIBLE NOT

REPORTING

• SIM unable to call a number.

• Only main alarm events are reported by

Audible. Alarms reported are: Sensor

Alarm/Tamper, Siren Tamper Key Panic/

Duress/Medical.

• Check that the SIM card can make calls by

testing it in a handset.

RADIO SIREN NOT

WORKING

• Guardpost not enrolled with Radio Siren. • Make sure Guardpost is programmed into

radio siren.

RADIO SIREN

BEHAVIOUR IS NOT

NORMAL

• Guardpost not enrolled with Radio

Siren, but other radio devices have been

enrolled.

• Make sure Guardpost is programmed into

radio siren.

• Make sure no other device other than

Guardpost is programmed into radio siren

• Erase all other devices and reprogram

Guardpost into radio siren.

TEST ALARM NOT

WORKING

• The test alarm created is too short.

• Give abort time to expire before disarming

• Connect mains power or set power mode

to mains.

SENSOR FAIL

• Radio sensor faulty.

• Radio sensor battery abnormally low or

faulty.

• Supervision time too short.

• Test sensor operation.

• Adjust supervision time.

Содержание Guardpost

Страница 1: ...Wireless Security System with GSM Monitoring Two Way Voice The world s smartest wireless intruder alarm system Guardpost Installation Programming Manual Rev 1 2 ...

Страница 2: ...are unusual they are possible In this case it may be necessary to either increase the physical separation between the Ness receiver and other devices or if possible change the radio frequency or channel of the other devices 2 Unauthorised tampering physical damage electrical interruptions such as mains failure electrical spikes or lightning 3 Solar power inverters are a known source of electrical ...

Страница 3: ...tector 11 Alarm Displays 12 System Displays 13 Event Log 13 Power Management 14 Solar Charging 14 Programming 15 17 Programming Options 18 25 Programming Options Summary 25 Programming by SMS 26 28 Central Station Reporting operation 29 SMS Reporting operation 30 Audible Reporting operation 31 TWO WAY VOICE MONITORING 32 Radio Siren option 33 Dialler Listen IN Function 33 Dialler Swinger Shutdown ...

Страница 4: ...wing a comprehensive system to be installed in under one hour and a basic system in minutes Guardpost is made in Australia by Ness Corporation to world class standards using the latest surface mount technology and state of the art in circuit probe testers together with strict process controls and adherence to an ISO9001 Quality Assurance Program ensuring a quality product and a long service life I...

Страница 5: ...el control buttons Rechargeable internal Main Battery PIR Motion Sensor 15m range GSM SIM Card access panel rear Over ride keyswitch Microphone for Two Way Voice Charging socket Guardpost is supplied with 2 x Radio keys Some models are supplied with 3 button radio keys 2 x Over ride keys 1 x 17VAC Plug Pack 2 x 3k3 resistors 1 x Wire loom installation kit 1 x Ness SIM Card some models Keys are sto...

Страница 6: ...ver forms a secure clamshell when Guardpost is installed The unit must be removed from the wall before attempting to remove the front cover Screw mounting holes are provided for either flat wall mounting or corner mounting Guardpost should be mounted in a position which provides a clear field of view for the onboard PIR Wiring diagram for connecting optional external sirens and strobe Pull forward...

Страница 7: ...the rear of the Guardpost Remove the lock screw to open the access panel The GSM comms status LED located in the SIM access panel can be used to diagnose GSM network issues Insert the SIM card as shown then secure the access panel GSM status LED SIM Card Installation GSM Status LED 1 2 1 Insert the SIM card Note the position of the notch 3 Slide forward to lock 2 Close the SIM holder LED OFF GSM d...

Страница 8: ... PIR are ignored allowing it time to settle Then the unit resumes normal operation in the mode displayed This process will occur silently without the usual arming sounds Startup v2 5 Learn OFF Your Guardpost may be supplied with 3 button or 4 button radio keys depending on the model The operation of the OFF ON and PANIC buttons is the same for either radio key The 4 button radio key has an additio...

Страница 9: ...or 5 seconds OK LED Off 1 Flash every 2 seconds Double Flash every 2 seconds 1 Flash every 5 seconds Voice Armed Home Home Two Disarmed Siren Internal Siren 1 chirp at start of exit delay and 1 chirp at end of exit delay External Siren 1 chirp at start of exit delay if enabled Internal Siren Home arming tone Internal Siren Home2 arming tone Internal Siren 3 chirps External Siren 3 chirps if enable...

Страница 10: ...he client account number 1234 Send this SMS to the Guardpost 1234 arm Guardpost will reply with Unit 1234 Armed To disarm the Guardpost Send this SMS to the Guardpost 1234 disarm Guardpost will reply with Unit 1234 Disarmed SMS ARM DISARM GSM To Arm CCCC arm To Disarm CCCC disarm CCCC is the 4 digit client account number see page 21 NOTES SMS commands must not include spaces Arm Disarm commands ar...

Страница 11: ...ty The onboard PIR SENSOR 1 conserves power using a lock out timer after each detection When disarmed the lockout time is 4 minutes When armed the lockout time is 5 seconds between activations The detection coverage of the onboard PIR can be walk tested when the PULSE or RANGE options are selected in program mode The main unit OK LED serves as the onboard PIR s alarm indicator when walk testing Gu...

Страница 12: ...E HOME 2 or DISARMED modes sound a low volume warning sound report The warning will sound again for further Tamper deactivation reactivations Arming and Disarming will clear the display TAMPER SENSOR 2 23 A Sensor has reported a tamper alarm In ARMED mode sound a full alarm report to the central monitoring station when applicable In HOME HOME 2 or DISARMED modes sound a low volume warning sound re...

Страница 13: ...dically load tested A low battery condition is cleared immediately when mains power goes from off to on or when battery passes load test FAULT MAIN BATTRY Main battery FAULT The main unit battery failed load test immediately following recharge cycle The alarm can be cleared by switching the over ride switch off then on DIALER RADIO FAIL DIALLER RADIO FAIL Guardpost was not able to communicate with...

Страница 14: ...le only if mains was on at the end of recharge cycle and no siren activity occurred after recharge period Alarms If a low battery is detected when mains is on no alarm is displayed or reported but the battery is recharged for 24 hours If a low battery is detected and mains is off a LOW MAIN BATTRY alarm is displayed and reported if enabled and the battery is recharged for 24 hours when mains comes...

Страница 15: ...t step 3 the system will wait 10 seconds for a keypress otherwise it will exit program mode If the Guardpost already has a radio key programmed it flashes LEARN and waits 10 seconds to receive a radio key message Send the Learn Signal from the new radio device See next page How to send a LEARN signal The display will show the new Key or Sensor number New devices are added to the next available vac...

Страница 16: ...ve its battery until all devices are learned Each time a programming change is made the new value is stored immediately in non volatile memory Guardpost will flash FULL if an attempt is made to program a device when no slot is available It will allow programmed devices to be viewed in sequence and erased if desired A key cannot be used to erase itself A device cannot be programmed more than once G...

Страница 17: ...it PROGRAM mode after 10 minutes of inactivity Press the ON button to cycle through the sub menu options for a programming option Press the PANIC button to store the currently displayed value The new value will then flash to indicate it is programmed The currently programmed value will flash The currently programmed value will flash Key 1 P EXIT Range Range Sens 1 Range Pulse Signal Low HIGH Low H...

Страница 18: ... or DISARMED modes H2CHIM HOME 2 CHIME Alarm when ARMED mode chime when in HOME or HOME 2 modes inactive when in DISARMED mode SILENT Active when ARMED only does dialler reporting when triggered no siren EXCLUD Disables the onboard PIR SENS 2 23 Radio Devices 2 23 Optional sensors can be any combination of up to 22 radio PIRs radio reed switches radio smoke detectors radio doorbell radio keypad Su...

Страница 19: ... a key press PANIC for a detector activate the detector Listen to beeps view display Press OFF to exit Signal Check Press ON to re activate Signal Check Radjam Radio Jamming Alarm Sub menu ON Enabled OFF Disabled DEFAULT SILENT Dialler report only no local siren display or logging Limit of 10 reports limit cleared on arming Use for transparent monitoring of radio interference When RADJAM is enable...

Страница 20: ... disarm from inside the premises Exit Exit DELAY TIME Exit delay time applies to all enrolled devices Sub menu 5 SEC DEFAULT to 60 SEC in 5 second steps Exit Delay Time allows time to exit the premises once the system is armed All radio devices are inactive during Exit Delay Siren Siren Run TIME Sub menu 1 MIN 2 MIN 3 MIN 4 MIN 5 MIN DEFAULT Sets the run time in minutes for the internal and option...

Страница 21: ...d RES OC Alarm Restores and Open Close Reports enabled Open and Close reporting options LOWBat Low battery Reporting Applicable when using central station Audible or SMS monitoring Sub menu NONE No low battery reporting DEFAULT MAIN Report low main battery SENSOR Report low detector batteries including Fixed Panic Buttons ALL Report low main unit and detector batteries Low Battery reporting option...

Страница 22: ...toring The dialler is disabled if PHONE 1 or PHONE 2 are blank When the dialler is disabled the Guardpost will also not accept SMS operation or programming commands 20 digits maximum Telephone number 2 is used as a secondary phone number for reporting alarms to a central monitoring station audible voice reporting or SMS reporting to a mobile phone Press ON to view programmed phone number which be ...

Страница 23: ... DEFAULT when DIALER SMS or AUDIBLE 1 DAY 7 DAY DEFAULT when DIALER Contact ID 14 DAY 30 DAY This option enables periodic test reports Depending on the chosen Dialler Reporting Format test reports are sent to the central station by Contact ID or SMS CONTACT ID Reporting Test calls are sent to the central monitoring station SMS Reporting Test calls are sent to PHONE1 PHONE2 by SMS AUDIBLE Reporting...

Страница 24: ...d AC should be plugged in for charging for 24 hours when battery is low Typical battery life in this mode is 25 days BAT 2H GSM module will be turned on every 2 hours for 2 minutes to check SMS remote Arm Disarm command AC should be plugged in for charging for 24 hours when battery is low Typical battery life in this mode is 55 days Note 1 For the above battery modes if AC is connected the GSM mod...

Страница 25: ...r battery alarms ON V FALT N A ON OFF Voice annunciation for system faults ON V DEMO N A Not available in this version OPEN 09 00 01 02 03 Open Close Reports 00 Disabled 01 ON 02 RESTOR 03 RES OC OFF LOWBAT 10 00 01 02 03 Low Battery Reporting 00 NONE 01 MAIN 02 SENSOR 03 ALL NONE CLIENT CL1 Up to 4 digits Client account number 0000 PHONE 1 PH1 Up to 20 digits Telephone No 1 for reporting alarms b...

Страница 26: ...1 YY Value E End of message Must be UPPERCASE The Guardpost will reply with a confirmation SMS Unit CCCC PXX YY Programmed If you send an SMS in the wrong format Guardpost will respond with Unit CCCC Command error The SMS format requires a comma between each command and no spaces GSM SMS Programming Commands Programming by SMS NOTES SMS programming commands must not include spaces Some commands mu...

Страница 27: ...1 E Guardpost will reply with Unit 1234 PH1 91231234 PH2 92220011 programmed To program example CLIENT account number to be 2468 Send this SMS to the Guardpost 1234 CL1 2468 E Guardpost will reply with Unit 1234 CL1 2468 programmed To delete PHONE1 Send this SMS to the Guardpost 1234 PH1 E Guardpost will reply with Unit 1234 PH1 programmed To request a summary of all current program options Send t...

Страница 28: ... Close Reports 00 Disabled 01 ON 02 RESTOR 03 RES OC OFF 21 LOWBAT 10 00 01 02 03 Low Battery Reporting 00 NONE 01 MAIN 02 SENSOR 03 ALL NONE ABORT 11 00 05 10 15 20 25 30 35 40 45 50 55 60 Dialler Abort delay in seconds 5 sec 22 MEDIC 12 00 05 10 15 20 25 30 35 40 45 50 55 60 Medical Key Abort delay in seconds 20 sec 23 T CALL 13 00 01 07 14 30 Test Call interval in days 00 Test Calls disabled OF...

Страница 29: ...XYZ GG CCC E SSSS 4 digit Client Account number 18 Uniquely identifies this format as Contact ID Q Event qualifier 1 New alarm or Open 3 Restore or Close XYZ Event code hexadecimal GG Group code always 00 CCC Sensor key ID offset or Type number decimal E Error check Program Option Event Code XYZ Offset device ID or Type number CCC SENS 1 23 ALARM SENS 1 23 HOME SENS 1 23 HOME 2 SENS 1 23 ACHIME SE...

Страница 30: ... sensor 1 This means Guardpost with the client account number 1234 an alarm from sensor 1 Client Number yyyy Event Message Device ID xx Description 0000 FFFF Alarm sensor 1 23 Alarm triggered by sensor xx from unit yyyy 0000 FFFF Siren tamper N A Alarm triggered by Siren box tamper from unit yyyy 0000 FFFF Tamper sensor 1 23 Alarm triggered by sensor xx tamper from unit yyyy 0000 FFFF Panic key 1 ...

Страница 31: ...are usually sent on the primary number but if the dialler report is not acknowledged it will dial the secondary number Telephone numbers must be programmed into the system If no acknowledge is received from the number called GUARDPOST re try for a total of 10 attempts before displaying a dialler fault Then it will try again in 5 minutes then another 4 times every 1 hour If still unsuccessful GUARD...

Страница 32: ...n SMS request to be sent to the Guardpost In this example the Guardpost s client account number is 1234 1 Send this SMS to the Guardpost 1234 TWV Request T must be uppercase Shortcut You can omit WV Request and send only 1234 T Guardpost will reply with Unit 1234 TWV Enabled 2 Once you receive the SMS reply you have 3 minutes to phone the Guardpost and start two way voice communications Continuous...

Страница 33: ...o the Radio Siren The Dialler Listen in feature is a useful installer s tool for diagnosing dialler operation in Contact ID reporting mode To enable dialler listen in press the left front panel control button for 2 seconds Listen in will be enabled for 3 minutes Dialler communications will be heard from the internal speaker Note Ignore the display voice of VOLUME while holding left button To preve...

Страница 34: ...card are deleted Make sure PHONE 1 or PHONE 2 are programmed SMS not reporting SIM unable to send SMS All dialler functions are disabled if PHONE 1 and PHONE 2 are blank Only main alarm events are reported by SMS Alarms reported are Sensor Alarm Tamper Siren Tamper Key Panic Duress Medical Check that the SIM card can send SMS by testing it in a handset Make sure PHONE 1 or PHONE 2 are programmed A...

Страница 35: ...nboard PIR Radio Security Proprietary encryption and supervision Radio jamming detection Radio substitution detection Radio RX TX Ness integrated receiver for radio device signals Ness Radio Siren transmitter onboard Radio Frequency 304Mhz 868MHz depending on local requirements Inputs Outputs External Wire Loom RED BLACK Strobe output 12V strobe light max 2 RED BLUE Siren output 8 Ohm horn speaker...

Страница 36: ......

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