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Automated
Attendant
(VRS)
Page
-
13
Automated Attendant (VRS)
This
feature
requires
the
IntraMail
daughter
board
for
Voice
Response
System
(VRS)
prompts.
Automated
Attendant
automatically
answers
the
UX5000's
outside
calls,
plays
a
prerecorded
greeting
and
then
lets
callers
directly
dial
you
or
your
co-workers.
This
gives
the
UX5000
immediate
answering
and
routing
of
calls
without
an
operator
or
dispatcher.
The
Automated
Attendant
can:
•
Simultaneously
answer
up
to
six
calls.
•
Route
calls
to
an
extension,
Department
Group
or
Voice
and
provide
additional
options
if
the
extension
or
group
is
unavailable.
•
Give
you
the
option
of
recording
or
modifying
the
Automated
Attendant
greetings
(see
below).
To record, listen to or erase an Automated Attendant greeting:
1.
CALL1
+
1
1
6
.
2. To
record,
dial
7
.
OR
To
listen,
dial
5
.
OR
To
erase,
dial
3
.
3. Dial
the
VRS
message
number
(001-100)
for
the
Automated
Attendant
greeting
you
want
to
record,
lis-
ten
to
or
erase.
Your
Communications
Manager
can
tell
you
which
message
to
enter.
If
recording,
begin
when
you
hear
the
announcement,
"Start
recording
at
the
tone
and
press
the
#
key
when
you
are
done."
When
done,
press
#
to
end
recording.
When
listening
to
a
message,
press
#
to
hear
the
message
again.
If
erasing,
you
can
cancel
erasing
by
pressing
HOLD
before
hanging
up.
4.
SPK
to
hang
up.
Содержание UX5000
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