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Preventing Paper Jams

85

TROUBLESHOOTING

P

REVENTING

 P

APER

 J

AMS

This section explains how to prevent and remove paper jams. 
There are several things you can do to prevent paper jams.

Make sure the paper in not folded, wrinkled, or curled.

Do not overfill the paper trays. Paper Tray 1 and 2 have a 
fill-limit mark on the inside left side.

Use paper, envelopes, labels, and transparencies that 
match the printer specifications (see Appendix A).

If you have problems with double feeding, remove the 
media from the tray and fan the sheets. They may be 
sticking together.

Store all media in a dry location.

Make sure you have loaded the paper printing-side up. 
Many manufacturers place an arrow on the end of the 
wrapper to indicate the printing side.

Understanding the Paper Path

The following illustration shows the printer’s paper path. 
Understanding this path will help you locate paper jams. The 
paper is picked up from Paper Tray 1 (or 2) and passed under 
the Transfer Drum. It then passes through the Fuser Unit and 
is delivered to the Output Tray on the top of the printer. 

Paper jams occur in the following three areas.

1.

The top Fuser Roller/output area. Operator Panel will 
report 

PAPER JAM EXIT/DRUM

.

2.

The back Transfer Unit area. Operator Panel will report 

PAPER JAM/INNER

 or 

PAPER JAM/DRUM

.

3.

The Paper Tray feed area. Error message on the Operator 
Panel will report 

MISFEED

.

note:

Frequent jams in any area indicate that area 

should be checked, repaired, or cleaned.

K

Y

M

C

1

2

3

Output Tray

Paper Tray  1

Paper Path of the SuperScript 4600N

Содержание SuperScript 4600N

Страница 1: ...S U P E R S C R I P T 4 6 0 0 N USER S GUIDE October 1999 703 A0364 001 ...

Страница 2: ...c product configurations and applications must be determined by the customer and is not warranted by NEC Technologies To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited NEC Technologies Inc 1999 Microsoft Windows...

Страница 3: ...s advanced PostScript spooling features enabled by the built in hard disk Features include collation send one print multiple copies and on demand printing from an externally connected Zip drive Chapter 7 MaintainingYour Printer Gives a schedule and instructions for performing routine maintenance tasks that will keep your printer operating efficiently Chapter 8 Troubleshooting Shows how to diagnose...

Страница 4: ...iv SuperScript 4600N User s Guide ...

Страница 5: ...tings 10 PCL5e Font Settings 10 CHAPTER 2 GETTING STARTED 11 Safety Instructions 11 Selecting a Location 11 Unpacking 12 Checking Printer Contents 13 Identifying Printer Parts 14 Front View 14 Front Internal View 14 Back View 14 Back Internal View 14 Top Internal View 14 Installing the Belt Cartridge 16 Installing the Fuser Components 17 Installing the Toner Modules 18 Loading the Paper Tray 19 Pr...

Страница 6: ...inter Driver 41 Installing Options 41 Windows 3 1x 44 Installing the Printer Driver Software 44 Printing a Document 44 Accessing the Printer Driver 44 Changing Settings in the Printer Driver 44 Setting Another Printer Driver as Default 45 Mac OS 48 Installing Printing Software 48 Choosing the Printer 48 Configuring the PPD 48 Renaming Your Printer 48 Printing 48 Page Setup 48 CHAPTER 5 OPERATOR PA...

Страница 7: ... Quality Maintenance 83 Simple Troubleshooting 83 Printer Messages 83 Preventing Paper Jams 85 Understanding the Paper Path 85 Removing Paper Jams 86 Misfeed Jams 86 Inner Jams 87 Outer Jams 88 Drum Jams 88 Print Quality 89 Background is Smeared 89 Image Edges are Missing or Peeling 89 Horizontal Jitter 89 Horizontal Ribbing 89 Image Shows Banding Shadows or Shifting 89 White Line 89 Vertical Stre...

Страница 8: ...95 Warranty Period 95 Warranty Coverage 95 Warranty Support 96 Obtaining Warranty Service 96 Limitation of Damages 96 PRINTER SPECIFICATIONS 97 Operating Specifications 97 Paper Handling 98 MEDIA SPECIFICATIONS 99 SAFETY INFORMATION 101 Ozone Emission 101 Laser Safety 101 CDRH Regulations 101 FCC Statement 102 MOVING YOUR PRINTER 103 Moving Your Printer Locally 103 Shipping the Printer 105 Index 1...

Страница 9: ...rd 1200x1200 dpi printing is standard 96 MB of RAM standard extendable to 128 MB 2 1 GB internal hard disk for storing fonts and forms 200MZ processor speeds up the rendering of complex graphic documents Year 2000 compliant SuperScript 4600N Enhancements With the SuperScript 4600N you can take advantage of the latest printing technology Advanced PostScript spooling features enabled by the built in...

Страница 10: ...versions 3 x 4 x and 5 x Mac OS 7 1 and higher using EtherTalk Peer to peer printing for Windows 95 98 UNIX For network setup your workstation and network operating system should be configured and operating correctly and your SuperScript 4600N printer drivers should already be properly installed Hardware Requirements You need to provide the following additional hardware to set up and connect your ...

Страница 11: ...r Matching PostScript 3 printer driver without Image Color Matching PCL5e printer driver NEC PrintAgent for Remote Printing Utilities for peer to peer printing Internet Explorer 5 0 Adobe Acrobat Reader 4 0 UserGuide pdf and NetworkGuide pdf User s guides you can view online or print out Network Server Administrator Setup This setup should only be used by system administrators who are familiar wit...

Страница 12: ...p 131 241 045 027 Two other useful printer web pages are The URL Configuration Page which you can use to install and configure Pull Printing Servers The URL is http Printer IP Address configure html See the SuperScript Color Laser Network Guide for more information The Network Administration Page which you can use to configure the printer network settings To access this go the URL configuration pa...

Страница 13: ...hen printing special media be sure to load the paper tray only to the mark indicated for that media When printing on thick or glossy stock set the Media Type to Thick Stock on the printer Operator Panel and reset it to Paper when you are done see page 59 for instructions Supported Paper Sizes You can print on a variety of paper sizes including Not available in PCL printer drivers note To print Leg...

Страница 14: ...sive page layout formatting The PostScript driver has more options and delivers better graphic processing Use the PCL5e driver for monochrome documents that contain mostly text and limited formatting The PCL5e driver processes this type of document quickly note For color printing you must use the PostScript 3 printer driver for your system The PCL5e printer driver is for monochrome printing only P...

Страница 15: ...ertain files directly from a SCSI attached Iomega Zip drive without the use of a PC You can search for files on the Zip drive by using the printer s Operator Panel Watermarks A watermark is text that appears on pages in your print job such as DRAFT or CONFIDENTIAL Use these settings to apply watermarks to your print job create new watermarks or modify existing watermarks A preview area shows how t...

Страница 16: ...You will not see this header it is part of the PostScript code If you are printing to your own local printer and you will only be sending PostScript jobs you can choose to send the header just once The header is retained and will be used with each job thus slightly reducing print time Error Handling You can send an error handler with each print job Then if an error occurs the printer prints a page...

Страница 17: ...r example for printing color documents in black and white Dithering along with the intensity and resolution settings effect the overall appearance of graphics in printed documents Halftone Color Adjustment In the Windows NT driver this is an advanced feature for controlling how color appears in a document and is converted to monochrome when printed Intensity Adjust this setting to control the dark...

Страница 18: ...titutes its closest matching resident fonts This speeds printing but the document may not print out exactly as it appears on the screen Always useTrueType fonts Downloads bitmap TrueType fonts to the printer to print the document This ensures the printed document will look the same as it does on the screen but it may take longer to print The Update Soft Fonts feature updates the driver to recogniz...

Страница 19: ...ug in your printer and heed all warnings Keep this user s guide for reference Keep the printer level at all times especially when the Fuser Oil Bottle is installed Do not tilt more than 1 5 The fuser area under the Top and Back Covers is very hot Let the printer cool at least 15 minutes before touching these areas WARNING This printer is intended to be electrically grounded It comes with a three w...

Страница 20: ...ff the outer box D 6 Open the plastic bag that contains the printer and slide it down 7 With one person on each side of the printer grasp the printer at the hand grips where they are exposed by notches in the foam padding E 8 Lift the printer and place it on a sturdy level surface A B C D E Unpacking the Printer Box note Save the box box screws and packing material If you ship the printer in the f...

Страница 21: ... Replacement modules print approximately 10 000 and 6 000 letter size pages respectively at 5 coverage 1 BlackToner Module 1 CyanToner Module 1 MagentaToner Module 1YellowToner Module Belt Cartridge Fuser Oil Bottle Fuser Oil Syringe Fuser Cleaning Roller Accessory Kit Starter Kit NEC Paper Sample Pack Software Envelope SuperScript 4600N User s Guid SuperScript 4600N CD To connect your printer you...

Страница 22: ... jams Back Cover Latch lift to open back of printer Filter Cover contains the Ozone Filter Bidirectional parallel interface for attaching bidirectional parallel cable from your computer Ethernet interface for attaching the Ethernet 10 100 Base T connectors from your network SCSI Interface Port for attaching a selected scanner and or Zip drive Interface Panel contains the interface for the controll...

Страница 23: ...Fuser Cleaning Roller Latch Connector Interface Interface TOP INTERNAL VIEW BACK INTERNAL VIEW BACK VIEW Racks FRONT INTERNAL VIEW Latch PaperTray 1 FRONT VIEW Button Important Printer Parts Transfer Drum Registration Rollers Paper Discharger Transfer Unit consists of PaperTransfer Rollers SCSI Interface Fuser Oil Bottle Fuser Unit Belt Cartridge Top Cover Release Button Serial Number Interface Pa...

Страница 24: ... the Belt Cartridge D Do not discard these pins 6 Remove but do not discard the black protective sheet from around the Belt Cartridge 7 Slide the Belt Cartridge into the guides as shown E The flat side of the cartridge should face the front of the printer 8 Snap the Belt Cartridge Locking Levers into place F 9 Close the Top Cover and then the Front Cover of the printer note The Belt Cartridge is s...

Страница 25: ...place with the shunt valve down and the labeled side facing the front of the printer D The tab on the bottle should face right when viewed from the printer s front Place in front of the Lock Tabs 5 Remove the Fuser Cleaning Roller from its plastic bag and set into place with the exposed part of the roller facing the front of the printer E The extra tab should be on the left Place in back of the Lo...

Страница 26: ...gin with Cyan Remove the Toner Module from its plastic bag and rock it gently three or four times C 4 Remove the protective tape from the module 5 Remove and save the orange protective cover 6 Hold the module level and slide into place along the racks in the printer D 7 Repeat steps 3 through 6 for the remaining color Toner Modules E 8 Close the Front Cover making sure it clicks into place F A B C...

Страница 27: ... it into place The outside of the tab should match the desired size marked on the inside of the tray B 3 Squeeze the left side guide and slide it to match your paper s width C The inside of the tab should match the desired size on the tray D 4 Insert the paper into Paper Tray 1 E 5 Reinsert Paper Tray 1 into the printer F note If the paper type has been changed from plain to thick stock or from th...

Страница 28: ... Menu OnLine Data OHT Label Feed Item Media Previous Next Select WARMING UP D 4600N S U P E R S C R I P T For sales information call 800 NEC INFO or visit our website at http www nectech com For supplies call 800 632 2326 1999 NEC Technologies Inc All rights reserved NEC and the NEC logo are registered trademarks and SuperScript is a trademark of NEC Corporation Adobe PostScript and the PostScript...

Страница 29: ... your printer wait until it displays the READY message then turn on your computer Connecting the 4600N to a Network With the SuperScript 4600N you can connect to an Ethernet network Use a Category 5 twisted pair cable with RJ 45 connectors for 10 100Base T Ethernet Follow these basic steps to connect the printer and verify that the NIC is installed and operating properly 1 Make sure your computer ...

Страница 30: ...dows 3 1x Follow these steps to install and use the PostScript printer driver in Windows 3 1x 1 Boot your system and start Windows 2 Insert the SuperScript 4600N CD into the appropriate drive in this example we use drive E 3 In the Windows Program Manager select Run from the File menu Windows displays the Run dialog box 4 Type E WIN31 PS SETUP EXE in the Command Line field 5 Click the OK button Th...

Страница 31: ...the correct value Then press Next to move to the next digit and press Select to increment to its correct value Continue until all twelve digits are set When the final digit is set press Next to confirm the Net Address you set and then press Select 8 Press Menu to exit menu mode and press Online to bring the printer online 9 To validate any changes to network settings you must turn the printer off ...

Страница 32: ...ck in the printer note You can load envelopes in PaperTray 1 or the optional LegalTray as long as the tray is inserted in the PaperTray 1 Feeder 6 Press the Media button once The message MEDIATYPE THICK STOCK appears 7 To return to printing regular weight paper again press the Media button The message MEDIATYPE PAPER appears note If envelopes are wrinkling try envelopes made from a different kind ...

Страница 33: ...10 mm border around the edge of the transparency note The terms OHT found on Operator Panel and OHP found inside PaperTray 1 both refer to transparencies The OHT light on the Operator Panel will start blinking when the printer detects transparencies in Paper Tray 1 PRINTING LABELS Print labels as you would thick paper Printing labels envelopes thick paper or transparencies takes slightly longer th...

Страница 34: ...26 SuperScript 4600N User s Guide ...

Страница 35: ...elow shows how the printer looks equipped with the Paper Tray 2 unit attached This chapter provides instructions for installing and using the printer options Adding the Paper Tray 2 Unit Installing the Legal Paper Tray Adding Memory SIMM See page 94 for information about ordering printer options and supplies WARNING When installing any of the options described in this chapter be sure the printer i...

Страница 36: ...level have two people lift the printer up and onto the Paper Tray 2 Unit as shown A WARNING It takes two adults to lift the printer and assure that it is level If the printer is tipped more than 1 5 degrees oil will spill inside and cause damage 5 Locate the metal tab with screw hole on each side of the Paper Tray 2 unit A 6 Take a metal bracket from the packet and hold it at a slight angle away f...

Страница 37: ...unit Place the Cable Connector Door that you removed in step 3 over the cable plug opening on the back of the printer 11 Snap on the left and right Paper Tray 2 unit covers F 12 Reconnect the power and interface cables to your printer G 13 Load paper into your new Paper Tray 2 H to check operations turn your printer on and send a print job to the printer using paper from both trays 14 Update your ...

Страница 38: ... from the main feeder or the optional Paper Tray 2 unit A 2 Remove the packing from the Legal Paper Tray and make any needed adjustments inside the tray B 3 Fill the tray C 4 Install the tray in the feeder unit note You can load envelopes in the Legal PaperTray as long as the tray is inserted in the PaperTray 1 feeder Do not print envelopes from the PaperTray 2 feeder A B C Legal PaperTray install...

Страница 39: ... fee Call 800 632 4650 note If you are installing SIMMs of different capacities you need to use the top two memory sockets marked A for the larger capacity SIMMs When you turn on your printer it will automatically recognize the added memory The new memory should show up on the Start Up page shown below Make sure the printer driver knows about your added memory See Chapter 4 about changing device s...

Страница 40: ... open note SIMMs of different values must be installed in pairs Hold the SIMM so that the metal edge faces toward the memory socket and the notched side of the SIMM faces the right Hold the SIMM at a slight upward angle being careful not to touch the connection points along the edge of the SIMM Insert the SIMM in the memory socket E Press the SIMM in and up until it clicks into place Make sure the...

Страница 41: ...erTalk software is already built into the operating system Network setup is described in the SuperScript Color Laser Network Guide When to Use the PostScript 3 or PCL5e Printer Driver Use the PostScript 3 driver for color documents and documents that contain many complex graphic images or extensive page layout formatting The PostScript driver has more options and delivers better graphic processing...

Страница 42: ...a is not supported by PostScript when a computer is locally connected directly connected using a parallel cable to the printer To assure communications between the computer and the printer go to the PostScript tab of the driver click Advanced to open the PostScript Options dialog box then make sure the Pure Binary Data radio button is clear Printing a Document You can do this using the print comma...

Страница 43: ... Windows NT computer or after the driver has been installed on the Windows NT computer To configure sharing during driver installation 1 Insert the SuperScript 4600N CD into the Windows NT computer to automatically launch the Install Wizard 2 Follow the instructions presented by the Install Wizard to install the PostScript printer driver until the Get Shared Information dialog box appears 3 From t...

Страница 44: ...local and network port connections to the printer and specify print spooling settings GeneralTab This tab provides general information about the printer Use the Comment area to add comments about the printer You can specify a separator page to be sent between jobs and print a test page to troubleshoot problems SharingTab Use this tab to customize the local and network port connections The General ...

Страница 45: ...ges in your print job such as DRAFT or CONFIDENTIAL Use these settings to customize watermarks for your print job This preview area shows the effect of your selections PostScriptTab Use these settings to configure options for the PostScript printing language Click here to customize advanced PostScript features such as data format Click here to print page borders on your job To order NEC Premium pa...

Страница 46: ... driver can generate optimized PostScript code Windows 95 98 Printer Driver PostScript 3Tabs II Click here to display the Font SubstitutionTable GraphicsTab Use the Graphics tab settings to define print quality Click any tab to view more printer settings Click the Help button to view the complete Help file Click the Restore Defaults button to replace current settings on the tab with factory defaul...

Страница 47: ...w TrueType fonts in your document will be processed by the printer Device OptionsTab Use settings on the Device Options to match the attached printer options and configuration so that the printer driver can generate optimized PostScript code Click any tab to view more printer settings Click the Restore Defaults button to replace current settings on the tab with factory defaults Click the Help icon...

Страница 48: ...sh to view 3 From the File menu select Properties Accessing Document Properties You can access the Document Properties page from an application such as Word or Excel 1 Select Print or Print Setup from the File menu of your application 2 In the Print dialog box that appears click the Name pull down menu and select a printer from the list 3 Then click the Properties button in the Print dialog box to...

Страница 49: ...tab lets you change printer properties specific to the SuperScript 4600N More settings are available when you select Print or Print Setup from your application s File menu or Document Default from Printer Properties menu The Device Settings tabs are different for the PostScript 3 and PCL5e printer drivers and are shown below PostScript 3 Device Settings PCL5e Device Settings Click any setting in t...

Страница 50: ...l page setup options You can change document settings using the Document Properties pages To access these select Print or Print Setup from your application s File menu or Document Defaults from the Printer Properties menu Click any setting in the scrolling menu and the lower portion of the tab displays more options for that setting Click OK to save changes and close the driver window Click Cancel ...

Страница 51: ...NT 4 0 printer driver settings PCL5e settings are described in Chapter 1 Page SetupTab Use this tab for general page setup options You can change document settings using the Document Properties pages To access these select Print or Print Setup from your application s File menu or Document Defaults from Printer Properties menu Click any setting in the scrolling menu and the lower portion of the tab...

Страница 52: ... appears 3 Select the options you want in the Print dialog box including the number of copies and page range 4 When the options are selected click OK to print the document Accessing the Printer Driver You can access the printer driver from your application and the Windows Control Panel FromYour Application Different applications have different methods for accessing a printer driver Below is one co...

Страница 53: ...river you wish to use in the Installed Printers list 3 Click the Set As Default Printer button 4 Click on the Close button to close the Printers dialog box PaperTab Use the Paper tab to customize paper handling for the print job FontsTab You can use the Fonts tab to specify howTrueType fonts in your document will be processed by the printer FeaturesTab This tab allows you to control the special pr...

Страница 54: ...in your print job such as DRAFT or CONFIDENTIAL Use these settings to customize watermarks for your print job PostScriptTab Use these settings to configure options for the PostScript printing language Job Control Use these settings to configure more options for PostScript printing Click the Help button to view the complete Help file The Windows 3 1x PostScript 3 Printer Driver Properties ...

Страница 55: ...nd close the driver Click the Help button to view the complete Help file Click Cancel to discard changes and close the driver The PCL5e printer driver window has general document settings Press the Options button to display more settings for adjusting graphic output Click About to view version and copyright information ...

Страница 56: ...er on your network To do this you need a copy of Apple Printer Utility Obtain this online from Apple Computer at this URL http asu info apple com Search for Apple Printer Utility or you can request the Apple LaserWriter 8 5 1 driver installer disk set from Apple by calling 800 SOS APPL Then perform a custom install of the Apple Printer Utility 1 Launch the Apple Printer Utility 2 Select the zone i...

Страница 57: ...Mac OS 49 PRINTER DRIVERS M AC OS Mac OS Print Dialog Box Pull down the Settings menu to view more categories in the center panel For more details about the spooler features see Ch 6 ...

Страница 58: ...50 SuperScript 4600N User s Guide ...

Страница 59: ... Menu OnLine Data OHT Label Feed Item Media Previous Next Select Light Mode Status Power On Printer power is on or in POWER SAVE mode Green Off Printer power is off Warning On Call for service see page93 Red Off Normal state no action is required Blinking The printer has a problem See the message display If there is no message call for service see page93 Online On Printer is online and ready to pr...

Страница 60: ...not yet ready to operate It is performing an initial power up check or the fuser unit is warming up to operating temperature READY Printer is online and ready to print under Auto Emulation Switching mode PRINTING Printer is printing a page PROCESSING Printer is processing a job WAITING Printer is waiting for additional input to complete the print job POWER SAVE MODE Printer is in Power Saving mode...

Страница 61: ...the status display Online Button is not active Menu Press to exit menu mode Media Offline Press once to change media to Thick stock use for envelopes and labels too Green LED light turns on Press again to return to plain paper When the printer detects overhead transparencies in the paper tray the button is not active and the green OHT indicator light goes on When the transparencies are removed fro...

Страница 62: ...NE 3 Press Menu The display changes to MENU CONTROL 4 You navigate through the menu tree by pressing the menu selection buttons on the Operator Panel Press Next to go to the next item in a menu Press Previous to go to the previous item in a menu Press Select to go to the next menu level or to choose the displayed setting if you are at the lowest menu level Press Item to move back to the previous m...

Страница 63: ... display 5 Press Next MENU PCL appears on the display 6 Press Next MENU COMMUNICATIONS appears on the display 7 Press Next MENU USAGE STATUS appears on the display 8 Press Select Press Next untilTOTAL PAGE COUNT appears on the display 9 Press Select and the number of pages printed appears on the display P N O S I Online Item Select Next Previous Key TOTAL PAGE COUNT CONTROL USAGE STATUS SETUP POST...

Страница 64: ...s to their factory defaults except communications parameters PostScript Menu Use this menu to configure the printer s settings for the PostScript interpreter PCL Menu Use this menu to configure the printer s settings for the PostScript interpreter Default selection for the setting 1200 x 1200 resolution will be available when 80MB or more memory is installed Either PITCH or HEIGHT will be displaye...

Страница 65: ... for instructions on configuring TCP IP parameters such as the network IP address For more network information see the SuperScript Color Laser Network Guide Default selection for the setting COMMUNICATIONS PARALLEL PORT NETWORK ENABLE PERSONALITY BIDI YES NO ON OFF PS BINARY PSTBCP PS STANDARD AIS RAW AIS BINARY AISTBCP ETHERTALK NOVELL IPX TCP IP PERSONALITY ENABLE DISABLE ENABLE DISABLE ENABLE D...

Страница 66: ...enu to select and print documents stored in the printer Advanced Features Menu Use the Advanced Features menu to access advanced features that include scanner Zip disk and spooler functions For a full description of these see Chapter 6 of this user s guide TOTAL PAGE COUNT USAGE STATUS ROLLER REPLACE BELT REPLACE FUSER REPLACE DEMO PAGE PS START PAGE PRINT FORM MENUTREE PAGE PS FONT PAGE SUPPLY OR...

Страница 67: ...the Data light is blinking this indicates there is still data in the printer buffer To print out any data that is in the print buffer press the Online button to take the printer offline then press the Feed button to eject the page Not available in PostScript emulation Resetting the Printer You can reset the printer to its previous settings Follow these steps 1 Press Online OFFLINE appears on the d...

Страница 68: ...ss so you can use it as the printer s URL in web based printing Follow these steps 1 Press the Online button of the Operator Panel OFFLINE appears on the display 2 Press the Menu button to enter menu mode CONTROL appears on the display 3 Press the Next button until COMMUNICATIONS appears on the display and press the Select button 4 Press the Next button until NETWORK appears on the display and pre...

Страница 69: ...SuperScript 4600N home page When you click on the Advanced Features button a welcome page appears with several navigational links on the left sidebar For status on a print job click on the Queue icon To print multiple copies of a document after previewing a single copy click on the RePrint icon To access a list of printable files from the ZIP drive click on the Zip icon To see the last scanned ima...

Страница 70: ...age under Advanced Features B In Windows NT spooling options can be found on the Document Properties Advanced tab under Document Options and then Printer Features see page 42 Print Queue Status This feature is shown on the Print Queue Status page C after being chosen from the Advanced Features web page It shows you the next spooling print job current print status and a list of recently printed job...

Страница 71: ...b name owner job creator job size number of copies job hold and job reprint information You can choose to print a Banner page from the PostScript driver s NEC Features tab or from the Job RePrint web page shown below Job RePrint Web Page SuperScript 4600N Banner Page note In Windows NT banner pages can be found on the Document Properties Advanced tab under Document Options and then Printer Feature...

Страница 72: ...ur print job through the printer network 3 Go to the printer s Operator Panel and press Online OFFLINE appears on the display 4 Press Menu and CONTROL appears on the display Press Select 5 Press Next until JOB HOLD PRINT appears on the display B 6 Scroll through the list if necessary using the Next Previous buttons until you find your job Press Select 7 Your job will print 8 Press Menu then Online...

Страница 73: ...t the pages will be printed in 1 2 3 1 2 3 order This sorts each document for you so it does not have to be sorted by hand You only have to go to the printer once and not to the copy machine at all By default this option is not selected If Collate is not selected the pages will be printed in 1 1 2 2 3 3 order 1 Select Job Preview on the NEC Features tab 2 Send one copy of your print job to the pri...

Страница 74: ...e A parallel port Zip drive will not work with this printer Connecting the Zip Drive Perform these steps to connect the Zip drive to your printer 1 With the printer OFF connect the Zip drive to the SCSI port on the back Interface Panel of the printer A 2 Set the Zip drive terminator to ON 3 Set the SCSI ID switch to 5 4 Plug the Zip drive into the power supply then turn on the printer B 5 If you a...

Страница 75: ...p disk settings from the printer s Operator Panel Follow these steps 1 Press Online OFFLINE appears on the display 2 Press Menu CONTROL appears on the display 3 Press Previous until MENU SPECIAL FEATURES appears on the display Press Select 4 Press Next until ZIP DISK MENU appears on the display Press Select 5 Press Next until SELECT FILE appears Press Select then press Next again until the file yo...

Страница 76: ...NU SPECIAL FEATURES appears on the display Press Select 4 Press Next until ZIP DISK MENU appears Press Select 5 Press Next until EJECT DISK appears on the display Press Select 6 Press Menu then press Online ONLINE appears on the display Power Warning Online Menu OnLine Data OHT Label Feed Item Media Previous Next Select Eject Zip disk at the Operator Panel EJECT DISK ...

Страница 77: ...SI scanner cable can also be plugged into the Zip drive SCSI port if a Zip drive is already connected to the printer Set the Zip drive terminator to OFF when attaching the scanner B 3 Attach the SCSI terminator provided with the scanner to the SCSI port of the scanner Refer to the scanner s documentation on how to attach the terminator 4 Locate the SCSI ID switch on the back of the scanner 5 With ...

Страница 78: ... Press Menu then press Online ONLINE appears on the display Scanner Support Features Scale Specifies the image size after scanning with respect to the original image Color Mode You can scan images in black and white grayscale or color The default setting is color Light Dark Adjust Adjust the darkness or brightness of the image to be scanned This control is applied before or during the scanning and...

Страница 79: ...plies The life expectancy of each replaceable part is based on printing under specific operating conditions such as media type number of colors used humidity page size and page coverage usually 5 coverage as in an average business letter PRECAUTIONS Please take the following precautions when performing maintenance tasks Do not work inside Top or Back Covers of printer until it has cooled at least ...

Страница 80: ...ce the Toner Collector Waste Toner Bottle after 12 000 pages Replace the Fuser Cleaning Roller after 12 000 pages see page 75 Every 12 Months or By Page Count Clean inside the Back Cover of the printer after 20 000 prints or every 12 months using the instructions on page 78 Wipe down the Paper Guides in the paper trays with a soft cloth and mild solvent after 20 000 prints or sooner if needed Repl...

Страница 81: ...cyan replacement modules print approximately 6 000 pages each Follow these directions to replace the Toner Modules 1 Open the Front Cover A 2 Pull out the Toner Module that needs replacing B 3 Hold the new Toner Module horizontally and rock it left to right three or four times Then remove the protective orange cover and tape C 4 Insert the Toner Module into its corresponding slot and close the pri...

Страница 82: ...ove the used Fuser Oil Bottle and discard it D note Hold a piece of paper under the used Fuser Oil Bottle while removing it to avoid drips in the printer 5 Insert the new Fuser Oil Bottle cap side down Make sure the tab of the bottle is on the right E The label will face the front of the printer 6 Close the Lock Tabs and the Top Cover F 7 The Operator Panel will inform you when the Fuser Oil is ge...

Страница 83: ...of the printer F 7 Reset the Operator Panel to make sure the consumables usage information is current G Follow these steps a Press Online OFFLINE appears on the display b Press Menu CONTROL appears on the display c Press Next until USAGE STATUS appears on the display and then press Select d Press Next until ROLLER REPLACE appears on the display and then press Select e When the panel displays CONFI...

Страница 84: ... from the Belt Cartridge 5 Remove the small Cleaning Brush from inside the front of the printer D 6 Turn the Belt Cartridge so that the handle is facing away from you 7 Use the brush to gently clean the wire inside the end of the Belt Cartridge Do not press hard on the wire E 8 Using a dry cloth clean any toner buildup from around the Cleaning Blade 9 Reinstall the Belt Cartridge F and secure the ...

Страница 85: ... the front insert it straight into the guide slots in the lock levers The white gear on the cartridge goes to the right Do not use force F 7 Flip down the Lock Levers G 8 Close the Front and Top Covers 9 Reset the Operator Panel to make sure the consumables usage information is current H Follow these steps a Press Online OFFLINE appears on the display b Press Menu CONTROL appears on the display c ...

Страница 86: ...k Lever on the right end until the unit is released Lift the unit out C 5 Wipe and rotate the Transfer Roller with a soft cloth 6 Reinstall the Transfer Roller in the Transfer Unit 7 Remove the Paper Discharger by pushing the left side to the right as shown and lifting it out D 8 Clean off any dust or toner with the cotton cloth 9 Using a dry cotton swab clean any extra buildup from the interior o...

Страница 87: ...rews and brackets that hold the Fuser Unit in place E 9 Lift out and discard the used Fuser Unit F 10 Remove the new Fuser Unit from its packaging and pull out the orange Tension Release Pins on each side 11 Carefully lower the new Fuser Unit into the slot G 12 Tighten the thumb screws inside the back of the printer 13 Gently lift up on the Fuser Unit s handles to make sure that it is secured 14 C...

Страница 88: ...lip up the Belt Cartridge Lock Levers C 4 Remove the Belt Cartridge D and loosely wrap it in a soft dark cloth or paper E 5 Use both hands to remove the Laser Lens Pinch the Laser Lens tabs located on the bottom of the Toner Module area and lift it out F 6 Using a dry cotton cloth wipe the lens 7 Reinstall the Laser Lens by sliding it in at a 45o angle 8 Reinstall the Belt Cartridge and the Toner ...

Страница 89: ... inside the Filter Cover and slide it shut note The Ozone Filter will produce an odor if not replaced regularly REPLACING THE TONER COLLECTOR Order Number 20 213 The Toner Collector is a replaceable plastic bottle that collects used toner Follow these directions to change it 1 Open the Front Cover of the printer 2 Remove the used Toner Collector 3 Note the label attached to the used Toner Collecto...

Страница 90: ...rinter note Do not use strong solvents or abrasive cleansers on plastic parts of the printer To clean the Paper Exit Rollers follow the instructions below 1 Turn off and unplug the printer 2 Open the Top Cover slightly 3 Using a dry cotton cloth clean the Paper Exit Rollers Manually rotate each roller 4 Close the Top Cover Paper Exit Rollers ...

Страница 91: ...k correctly Check that the paper is between 16 and 90 lbs base weight Printer Messages Printer messages provide useful information for progress checks and troubleshooting These messages are displayed on the printer Operator Panel Status Messages Status messages appear on the printer operator panel and report normal operating conditions No action is necessary The table on page 52 summarizes status ...

Страница 92: ... Roller needs to be replaced MISPRINT HW FAULT Printing error caused by no PRREQ N within a page Resend the print job BELT CARTRIDGE NOT FOUND Belt Cartridge OPC is not installed FUSER UNIT NOT FOUND Fuser Unit is not installed FUSER ROLLER NOT FOUND Fuser Cleaning Roller is not installed FRONT COVER OPEN Front Cover is open BACK COVER OPEN Back Cover containing Transfer Unit is open TOP COVER OPE...

Страница 93: ... place an arrow on the end of the wrapper to indicate the printing side Understanding the Paper Path The following illustration shows the printer s paper path Understanding this path will help you locate paper jams The paper is picked up from Paper Tray 1 or 2 and passed under the Transfer Drum It then passes through the Fuser Unit and is delivered to the Output Tray on the top of the printer Pape...

Страница 94: ...f Jam Recovery is enabled see page 56 once the jammed paper is removed and the printer is online the printer should resume printing the job from the page where the jam occurred Misfeed Jams Misfeed jams happen in Paper Tray 1 or 2 A misfeed jam may be as simple as a sheet of media not being picked up or it may be that the paper was picked up but not fed properly Access to this area is through the ...

Страница 95: ...me out easily open the Top Cover and open the Pressure Release Tabs 4 Remove the jammed paper by pulling it from the bottom of the fuser through the printer s Back Cover not from the top of the Fuser area This prevents any unfused toner from dirtying the Fuser Rollers located under the Fuser Cleaning Roller WARNING Be careful not to touch the Transfer Drum while removing jammed paper 5 Close set t...

Страница 96: ...s a large amount of paper showing gently pull it out 3 If the paper does not come out easily or if only a small amount is showing open the Top Cover and follow steps 3 5 in the previous section 4 Close the Top and Back Covers Drum Jams Drum jams occur when the paper gets wound around the Transfer Drum 1 Turn off the printer and let it cool Open the Back Cover 2 Carefully remove the paper from the ...

Страница 97: ...epresentative to check the printer Horizontal Ribbing Light print appears in a ribbed pattern at the left or right side of the page This may be caused by a tilt in the surface supporting the printer or by too little toner Solutions Check the table the printer is on It should not be tilted more than 1 5 Check the Toner Modules Replace any that are too low Image Shows Banding Shadows or Shifting Thi...

Страница 98: ...at the printer was not bumped during printing and that the surface it is placed on is not shaky or wobbly Call a service representative to check the printer if you cannot identify a cause Horizontal Banding Horizontal banding in the image may indicate a transfer failure Solutions Check Toner Modules Replace the Belt Cartridge if it is getting to the end of its life If problem persists call a servi...

Страница 99: ...heck the printer Insufficient Gloss When the printed image appears dull it may indicate a problem with the Fuser Cleaning Roller or Fuser Unit Solutions Replace the Fuser Cleaning Roller see page 75 Replace the Fuser Unit if getting to end of life see page 79 Back of Paper is Stained There are toner stains on the back side of the paper Solution Paper containing unfused ink may have been pulled up ...

Страница 100: ...ve it to the front Click Spool Settings to open the Spool Settings dialog box Clear the Disable bidirectional support for this printer radio button From the Spool Settings dialog box select Print directly to the printer radio button Put the printer into unidirectional mode 1 From the printer Operator Panel press the OFFLINE button 2 Press MENU 3 Press NEXT until COMMUNICATIONS appears 4 Press SELE...

Страница 101: ...ady when you contact NEC Model number Serial number Page count shown on the Printer Settings page Date and place of purchase NEC Maintenance agreement number if printer is already under agreement NEC Technical Support can help you with the initial installation of this product Please contact your operating system or network software vendor if you require assistance in optimizing or customizing your...

Страница 102: ...390 NEC Technologies Inc 305 Foster Street Littleton MA 01460 2004 ORDERING SUPPLIES To order printing supplies contact your SuperScript 4600N dealer You can also call 1 800 632 2326 to locate the NEC supplies dealer nearest you or purchase supplies directly from NEC The tables below list available parts and part numbers The print media listed have been tested to produce high quality color output ...

Страница 103: ...changes to existing owners SUPERSCRIPT 4600N PRINTER LIMITED WARRANTY NEC TECHNOLOGIES INC hereinafter NECTECH warrants this Product to be free from defects in material and workmanship and agrees to repair or replace any part of the enclosed unit which proves defective under these terms and conditions Warranty Period Labor is warranted for one 1 year from the date of the first consumer purchase Pa...

Страница 104: ...warranty service Please retain such proof of purchase with your records You can contact Customer Service and Technical Support by dialing 800 632 4650 Limitation of Damages The following describes NECTECH s policy on limitation of damages and implied warranties NECTECH s sole liability for any defective product is limited to the repair or replacement of the product at our option NECTECH shall not ...

Страница 105: ...cript Level 3 PCL 5e Automatic Jam Recovery Automatically reprints jammed pages Color Support Apple ColorSync 2 12 Windows 95 ICM All ICC compliant color management systems Interface Ports IEEE 1284 compliant parallel Ethernet 10 100Base T 4400N only Power Requirements 120V Model 120 VAC 10 60 Hz 8 3A Power Consumption 1000 W maximum 575W average during operation 25 W maximum Sleep mode Temperatur...

Страница 106: ...roduction Use this for correspondence proposals charts graphs and illustrations NEC Order No 70 510 Premium Color Laser Paper 60 lb Cover A heavier stock that is ideal for report covers mailers greeting cards and invitations NEC Order No 70 511 Ultra Glossy Color Laser Paper Has a double sided glossy finish that is preferred for professional printing and photographic art Use this for data sheets b...

Страница 107: ...dling Considerations Transparency Film When you are printing on transparency film only load the transparencies to the mark indicated on the paper tray Envelopes The printer accepts Commercial 10 envelope size The leading edge of an envelope that feeds into the printer must be straight The fold must be firmly creased and be no thicker than two paper thicknesses As a rule the larger the envelope is ...

Страница 108: ...will be using this media in a laser printer note NEC offers a media sampler of premium papers One is included in the Starter kit that comes with your printer See page 94 for information about ordering another Storing Printer Supplies Avoid storing printer supplies such as Toner Modules and paper in direct sunlight near an open flame or in humid or dusty places Only use Toner Modules that have been...

Страница 109: ...of personnel The existing ozone filter is in poor condition Long continuous printing combined with any of the above Inspect your work environment for the operating conditions listed above if you believe ozone emissions are a problem in your area Some people may be ultra sensitive to ozone odor If these situations are encountered it is advisable to position the printer away from the sensitive user ...

Страница 110: ... receiver is connected Consult the dealer or an experienced radio or TV technician for help Use a shielded and properly grounded I O cable to ensure compliance of this unit to the specified limits of the rules Since your SuperScript 4600N comes with a network interface card NIC installed it meets the requirements of FCC Class A when connected to an Ethernet cable For Canadian Use Only This digital...

Страница 111: ...n page 28 4 Open the Top Cover A 5 Open the Lock Tabs inside B 6 Carefully remove the Fuser Oil Bottle C note Hold a sheet of paper under the Fuser Oil Bottle so no oil drips back into the printer 7 Place the Fuser Oil Bottle in an oil proof container such as a plastic bag until you are ready to reinstall it 8 Use the Oil Syringe provided with your printer or an eye dropper to remove any excess oi...

Страница 112: ...o its new location 13 Connect the interface cables H 14 Open the Top Cover and remove any paper towels from the fuser area I 15 Reinstall the Fuser Oil Bottle J Close the Lock Tabs K and Top Cover 16 Plug the printer in and turn the power on Check to make sure no error messages are showing on the Operator Panel F G H I J It takes two adults to move this printer K ...

Страница 113: ...il Bottle is out 2 Open the Tension Release Tabs and insert the orange Tension Release Pins removed when you originally unpacked your printer Insert the Tension Release Pins at each end of the fuser as shown B 3 Open the Front Cover and remove the Toner Modules C Do not remove the Belt Cartridge first 4 Repack the Toner Modules in their original packaging 5 Flip up the Belt Cartridge Locking Lever...

Страница 114: ...down the Belt Cartridge Locking Levers G 10 Remove and discard the used Toner Collector H Leave the Toner Collector chamber empty Do not ship your printer with a used Toner Collector 11 Close the Front and Top Covers I 12 Pack any accessories in the styrofoam box See next page 13 With another person s help put the printer into a plastic bag 14 Place the printer into the base tray of the shipping c...

Страница 115: ...box cover all the way down L 17 Attach the shipping box to its base tray Insert the screw holders first M then the box screws themselves N 18 Tape the top of the box shut 19 Put shipping straps vertically around the box 20 When the printer gets to its destination unpack the printer and clean the Belt Cartridge again according to directions found on page 76 K L M N Pack Power Cord behind printer ...

Страница 116: ...108 SuperScript 4600N User s Guide ...

Страница 117: ...able door 28 consumables usage 75 control menu 56 D default settings 56 defaults restore 56 demo page 60 device options 8 direct printing problems 92 dithering 9 dpi 1 driver installation 33 PrintAgent 23 settings 35 driver setup easy local 3 network client custom 3 network server administrator 3 duty cycle 97 E easy remote printing 23 emulations configuring 57 Encapsulated PostScript 8 Energy Sav...

Страница 118: ...commended 99 media mismatch 84 media type setting 59 memory sockets 31 menu tree 54 58 Microsoft Internet Explorer 23 mirror image 8 misfeed message 85 misfeed jams 86 monochrome 33 N NEC Features tab 37 negative image 8 net address 23 NetBEUI NetBIOS 1 NetWare 1 network administration page 4 network interface card 14 network printer connecting 21 network server administrator setup 3 network setti...

Страница 119: ...er 8 PostScript3 driver 33 PostScript3 driver features 6 power button 14 power consumption 97 power cord 13 20 107 power requirements 97 PPD configuring for Mac 48 precautions 71 preprinted forms 99 print buffer 59 print form 58 print job stopping 59 print media ordering 94 print quality 89 91 print queue status 62 print speed 97 PrintAgent 1 3 23 printer 97 adding memory 31 cleaning inside 78 cle...

Страница 120: ...are 13 supplies ordering 94 storing 100 supply order page 60 symbol set 56 T TCP IP 1 setup 60 technical support 93 tension release pins 16 77 79 105 tension release tabs 105 thick paper 24 loading 25 three wire plug 20 thumb screws 79 toner collector 13 14 81 replacing 81 toner modules 18 installing 18 ordering 73 replacing 73 toner spots 90 top cover 14 top cover release button 14 transfer drum ...

Страница 121: ...nts 45 Windows 95 98 92 driver 36 Windows NT shared driver configure for sharing 35 description 35 installing 35 Windows NT 22 driver 41 printing 40 Windows NT 4 0 1 Windows Program Manager 44 Z Zip drive 66 ...

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