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Troubleshooting
This chapter contains a troubleshooting guide which
indicates some of the problems which may occur during the
day-to-day use of your printer, together with suggestions for
their solution.
Your printer is designed to require only minimum
maintenance. However, everyday use will give rise to a
number of simple printer-care operations.
If you detect serious mechanical damage to or a failure
in the printer, do not attempt to repair it yourself! CALL
THE TECHNICAL SUPPORT CENTER at 1-800-632-4650.
General Care
1.
Environment
•
Keep your printer in a stabilized, ventilated environment
(temperature range: 60 to 95 °F - 15 to 35 °C; relative
humidity: 20% - 80%).
•
Do not subject your printer to abrupt changes in
temperature and/or humidity.
•
Do not let dust accumulate on the printer casing.
Use a slightly damp cloth to remove dust.
Do NOT use abrasive or corrosive cleaning fluids to
clean the printer casing.
2.
Transportation
•
Always make sure that the print head is in its rest
position.
To ensure this, wait a couple of minutes after your last
printing operation and always unplug your printer
BEFORE switching of the host to which it is connected.
•
Take care not to drop your printer.
•
Repack your printer in its original carton, whenever
possible.
Troubleshooting
5-1
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