Error Conditions indicated by Print Head
Position
On the inside of the top cover, there is an embossed
template which, as well as illustrating the print head
insertion/ replacement procedure, indicates the most
common reasons for an interruption in the printer operation
(the template and its contents are illustrated in Chapter 1).
When an error occurs, printing stops, On Line and Power
light indicator indicators flash simultaneously and the print
head position will correspond to one of the action items
indicated on the embossed template:
1.
Check paper
2.
NOT USED
3.
Change ink cartridge
4.
Change print head.
Correct the error and then press Install Cartridge to return
the print head to its rest position.
Problems and Solutions
If you have problems while working with the printer, check
through the following list, to see if you can find the cause of
the problem.
If a printer malfunction other than those indicated below
occurs, or if, after executing the suggested corrective
action, the problem persists, call your retailer or the
Technical Support Center.
During normal printer operation, an error condition will be
signaled by the simultaneous flashing of the On Line and
Power light indicators. When you open the top cover of the
printer, the print head carriage will be positioned above the
corresponding action item on the embossed template.
Installation
1.
Missing or damaged parts.
•
Contact your retailer immediately.
2.
Printer is not powered.
No power supply (no light indicators are lit).
•
Check that the printer is connected properly to the power
supply socket.
If no light indicators are lit, but the printer is powered, it is in
standby condition. Press any key to return the printer to its
operating status.
5-2
Troubleshooting
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