Troubleshooting 8-9
Problems and Solutions
Problem
Symptom
Solution
Monitor malfunction
(cont’d)
Blank display.
1. Press any key or move the mouse to
ensure power management has not blanked
the display.
2. Check that the monitor power ON/OFF
switch is ON.
3. Check that the monitor cable is attached
to the video connector at the back of the
system.
4. Check cable connections between the
AC power supply and monitor.
5. Adjust brightness and contrast controls
on the monitor.
6. Check cable connections between the
monitor connector and the graphics board.
7. Replace graphics board.
8. Replace monitor.
CD-ROM drive
malfunction
System power not on.
1. Turn system power on.
Disc tray does not open.
1. System power not on. Turn system
power on.
2. System power failed. Insert the tip of a
straightened paper clip into the emergency
eject hole, then gently press inward until the
tray opens.
No sound from CDs.
1. Check that speaker power is on and
volume is adjusted.
2. Check audio software settings.
3. Check the CD.
4. Check the CD-ROM drive audio cable
connections.
5. Check the CD-ROM drive audio cable.
Replace as necessary.
6. Replace the CD-ROM drive.
7. Replace the optional sound board.
8. Replace the system board.
Содержание POWERMATE 5100 - SERVICE
Страница 15: ...1 System Overview Configurations Features Components ...
Страница 28: ...2 System Configuration Interrupt Requests Jumper Settings BIOS Setup Video Modes Utilities ...
Страница 108: ...4 System Board Connectors Jumpers and Sockets Components Pin Assignments Resources ...
Страница 162: ...6 Illustrated Parts Breakdown Parts and Options Field Replaceable Unit FRU List Illustrated Parts Breakdown IPB ...
Страница 167: ...7 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...
Страница 171: ...8 Troubleshooting Checklist Diagnostics ...
Страница 181: ...9 NEC CSD Information Services Service Telephone Numbers Technical Support Product Information FaxFlash Service ...
Страница 205: ...A Release Notes General Notes Windows 95 Issues Windows NT Issues ...