Contents
Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
4
4.5
BIOS Update ..................................................................................................................................34
4.5.1
Available status ..................................................................................................................34
4.5.2
Procedure in NEC ESMPRO Manager ................................................................................35
4.5.3
Procedure in ft Server Utility ...............................................................................................37
4.6
BMC Firmware Update ...................................................................................................................39
4.6.1
Available status ..................................................................................................................39
4.6.2
Procedure in ft Server Utility ...............................................................................................40
5.
Checking the Duplicating Operation of Modules .........................................................................................42
5.1
Evaluate Startup and Stop of PCI Modules ......................................................................................42
5.2
Confirm Start and Stop of CPU Modules..........................................................................................46
6.
Error Messages ........................................................................................................................................49
6.1
Error Messages by LED Indication ..................................................................................................50
6.2
POST Error Message .....................................................................................................................56
7.
Collecting Failure Information ....................................................................................................................63
7.1
Collecting Failure Information Occurred on Server ...........................................................................63
7.2
Information Collection Tool actlog ....................................................................................................64
7.3
Collecting Memory Dump ................................................................................................................64
8.
Troubleshooting ........................................................................................................................................66
8.1
Problem of Powering on to POST completion ..................................................................................67
8.2
Problem of Starting EXPRESSBUILDER .........................................................................................68
8.3
Problem of Installing OS .................................................................................................................69
8.4
Problem of Starting OS ...................................................................................................................70
8.5
Problem of Internal Devices and Other Hardware ............................................................................72
8.6
Problem of OS Operation ................................................................................................................73
8.7
Problem of Starting EXPRESSBUILDER on Windows .....................................................................74
8.8
Problem of Bundled Software ..........................................................................................................75
8.9
Problem of Optical Disk Drive and Flash FDD ..................................................................................80
9.
System Recovery ......................................................................................................................................81
10.
Resetting the Server and Clearing BIOS Settings ....................................................................................82
10.1
Soft Reset ....................................................................................................................................82
10.2
Forced Shutdown .........................................................................................................................82
10.3
Clearing BIOS Settings (CMOS Memory) ......................................................................................83
11.
System Diagnostics ................................................................................................................................87
11.1
Test Items ....................................................................................................................................87
11.2
Startup and Exit of System Diagnostics .........................................................................................87
12.
Offline Tools ...........................................................................................................................................90
12.1
Starting Offline Tools ....................................................................................................................90
12.2
Features of Offline Tools ...............................................................................................................91
Chapter 2 Configuring and Upgrading the System ........................................................................................92
1.
Disk Operations ........................................................................................................................................93
1.1
Available Disk Configuration ............................................................................................................93
1.2
Replacing Failed Hard Disk Drives ..................................................................................................95
1.2.1
How to Locate Failed Disks .................................................................................................95
1.2.2
Restoring the redundant configuration .................................................................................96
2.
Duplex LAN Configuration ....................................................................................................................... 100
2.1
Overview ...................................................................................................................................... 100
2.2
Rules of Duplex Configuration on This Server ................................................................................ 101
2.3
Cautions on Network Configuration ............................................................................................... 101
2.4
Dual Configuration Setup .............................................................................................................. 102
2.5
Deleting dual LAN configuration .................................................................................................... 104
2.6
Using Shared Directory with Samba .............................................................................................. 104