5. Troubleshooting
Express5800/R110i-1, T110i-S, T110i Maintenance Guide
40
Chapter 1 Maintenance
5.10
Problem of Bundled Software
[?]
The installer was displayed by a wrong language or resulted in an error.
Is your system environment correct?
Confirm the settings of
Regional and Language Options
. Set the language settings of each tab to
English (US)
.
[?]
NEC ESMPRO ServerAgentService (for Windows)
For details of NEC ESMPRO ServerAgentService (for Windows), see
"NEC ESMPRO
ServerAgentService Installation Guide (Windows)"
in EXPRESSBUILDER.
[?]
NEC ESMPRO Manager
For details of NEC ESMPRO Manager, see
"NEC ESMPRO Manager Installation Guide"
in
EXPRESSBUILDER or its help.
5.11
Problem of Optical Disk Drive
[?]
Unable to access or play a CD/DVD
Is the disk properly set in the optical disk drive tray?
There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder.
Is the CD/DVD supported by the server?
For a disk such as a CD with copy guard which does not conform to the CD standard, the playback of
such a disk with the optical disk drive is not supported.
The CD/DVD for Macintosh is not supported.
[?]
Unable to eject a disk using the eject button
Eject the disk in the following procedure.
1.
Press POWER Switch to turn off the server (POWER LED is off).
2.
Use a 100 mm long metal pin that
is 1.2 mm in diameter (or uncoil a
thick paper clip) and insert it into
the eject hole at the front of the
tray. Keep pressing slowly until the
tray comes out.
Important
Do not use a toothpick, plastic, and other easily breaks.
If you still cannot eject the disk, contact your sales representative.
3.
Pull the tray out with your hands.
4.
Remove the disk.
5.
Push the tray back.
Eject hole