Section 2: Customizing Features
DS1000/2000 Quick Setup Guide
Section 2: Customizing Features
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2
Night Service / Night Ring
Use Night Service to reroute calls after hours.
Night Service redirects trunk calls to their night mode destination. For example, you can set up your system
so calls that ring all phones during the day are answered by Voice Mail at night (see
Set Voice Mail to Answer
at Night
on page 1-14 for more on how to set this up). Typically, the attendant or supervisor activates Night
Service after normal working hours, when most employees are unavailable to answer calls.
By default, key 11 on an attendant keyset is a Night Key. This allows the attendant to activate the Night
Mode system-wide.
Programming
There are three steps to setting up an extension so that it can enable Night Service:
Part I: Assign a Night Key to the telephone.
Part II: In Class of Service, enable the extension’s ability to put the system in the Night Mode.
Part III: Assign Class of Service to extensions.
Part I: Assign a Night Key to the Telephone
1.
Enter the programming mode. You see:
2.
Enter
1701
+
HOLD
. You see:
3.
Enter the number of the keyset extension (e.g., 300) you want to p
HOLD
. You see:
4.
Enter the number of the Programmable Function Key you want to assign as a Night Key (1-24, depend-
ing on keyset type) +
HOLD
. You see:
5.
For the key selected, assign it as a Night Key (
18
) +
CLEAR
+
HOLD
.
6.
Press
CONF
to go back to step 4 and select another key to program.
OR
Press
CONF
twice to go back to step 3 and select another extension to program.
OR
Press
CONF
three times to exit program 1701.
Part II: In Class of Service, Enable the Extension’s Ability to Put the System in the Night Mode
1.
Enter the programming mode. You see:
2.
Enter
0101
+
HOLD
. You see:
3.
Enter the Class of Service (1-15) you want to p
HOLD
. You see:
By default, the attendant (extension 300) has Class of Service 1. All other extensions have Class
of Service 2.
4.
Press
VOL Up
until you see:
USER: nnn
ENTER PROGRAM?
1701:KEY PROGRAMMING
EXTENSION #?nnn
1701:EXT:nnn
KEY NUMBER?n
1701:EXT:nnn KEY:nn
nnnnnnnn
USER: nnn
ENTER PROGRAM?
0101:CLASS OF SERVICE
COS NUM?n
0101:COS:n
OFF PREM FWRD?nn
0101:COS:n
ACTIVATE NITES?nnn