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Section 1: Start-up Programming

DS1000/2000 Quick Setup Guide

Section 1: Start-up Programming

◆

1-11

Voice Mail Setup

Basic IntraMail and UltraMail Programming

IntraMail and UltraMail built-in Voice Mail systems automatically set up without any required programming.

Basic External Voice Mail Programming

Prior to programming, follow the instructions that came with your external Voice Mail and connect the Voice
Mail to your system.

If you are using the DS1000 PFT/MDM port for a Power Failure Telephone or

Modem Cut-through, do not use extension 316 for external Voice Mail.

The system provides a prede

ned set of Voice Mail station numbers (201-208), which have a prede

ned set

of corresponding Voice Mail extension numbers (500-507). In addition, the Voice Mail extension numbers
are already designated as Voice Mail ports and assigned to a prede

ned UCD Hunting Group (with 700 as

the master number).

The basic external Voice Mail programming is divided into three parts:

●

Part I: Enable External Voice Mail

●

Part II: Assign the external Voice Mail ports to the Voice Mail station numbers.

●

Part III: Program the external Voice Mail system.

Part 1: Enable External Voice Mail

Enter the programming mode. You see:

Enter

8001

HOLD

. You see:

Enter

(3) +

HOLD

. You see:

Press

CONF

to exit program 8001.

Part II: Assign the External Voice Mail Ports to the Voice Mail Station Numbers

(DS2000)

For Analog Voice Mail (such as analog VANGARD and NVM-2e)
1.

Enter the programming mode. You see:

Enter

9902

HOLD

. You see:

Enter the slot number (2-8) that contains the ASTU PCB to which your analog Voice Mail is connected
+

HOLD

. You see:

Enter

(7). You see:

Press

VOL Up

until you select the

rst (lowest numbered) port to which your Voice Mail is connected.

USER: nnn
ENTER PROGRAM?

8001:V-MAIL SETUP
V-MAIL TYPE?NONE

8001:V-MAIL SETUP
V-MAIL TYPE?EXTERNAL

USER: nnn
ENTER PROGRAM?

9902:STATION CARDS
SLOT?

9902:SLOT:n:nASTU
V-RMV/P-PORTS/X-SWAP

9902:SLOT:n:nASTU
PORT:nn STATION:nnn

Содержание DS1000

Страница 1: ...upgrading from version 3 software prior to 03 10 08 using telephone program ming you must reprogram the options in 1808 IntraMail Subscriber Mailbox Options 8005 IntraMail Master Mailbox Options and...

Страница 2: ...Solutions Inc has no obligation to provide any updates or corrections to this manual Further NEC Unified Solutions Inc also reserves the right without prior notice to make changes in equipment design...

Страница 3: ...runk Access Restrictions 1 9 Voice Mail Setup 1 11 Basic IntraMail and UltraMail Programming 1 11 Basic External Voice Mail Programming 1 11 Set Voice Mail to Answer at Night 1 14 Having Voice Mail Pi...

Страница 4: ...Forwarding to Voice Mail 2 32 Leaving a Message 2 32 Transferring to Voice Mail 2 32 Conversation Record 2 32 Personal Answering Machine Emulation 2 32 Voice Mail Overflow 2 32 Message Center Mailbox...

Страница 5: ...circuit types for extensions are automatically set when the extension is plugged in Keyset users can place outside calls by pressing a line key and dialing the outside number Extension users can also...

Страница 6: ...but the system default is DTMF How do I make my trunks DP Setting a Trunk s Circuit Type on page 1 7 How do I place outgoing calls from single line telephones Placing Outgoing Calls from Single Line...

Страница 7: ...000 there is a separate set of ports for digital stations analog stations analog Door Boxes and trunks Station Number and Trunk Number The station or trunk number is the element in software that keeps...

Страница 8: ...Numbers 8 700 707 Ring Groups Total Groups Ring Group Master Extension Numbers Ring Group Masters 8 600 607 1 Available for the second channels on 2 OPX Modules and Digital VANGARD Voice Mail Default...

Страница 9: ...ering Power up the system On power up the system scans the PCBs from left to right and sets up the extension and trunk number ing as follows Extension numbers will begin with 300 in the first slot and...

Страница 10: ...s the entry without changing it CONF Complete the programming step you just made like pressing Enter on a PC keyboard and back up one step in the program LND Delete the entry to the left like pressing...

Страница 11: ...In addition line keys ring for each incom ing call on that key This means that every keyset rings for each incoming call Single line telephones also ring for each incoming trunk call In DS2000 by defa...

Страница 12: ...y day and night On green immediate ring day and night Fast flash green delay ring day and night Slow flash green immediate ring at night lamp only during the day 2 Press the line key to change its rin...

Страница 13: ...to program OR Press CONF twice to return to step 3 and select another extension to program OR Press CONF three times to exit program 1803 Setting Up Trunk Access Restrictions The system allows you to...

Страница 14: ...ted trunk VOL Up 0 No access 1 Incoming only 2 Outgoing only 3 Full access both incoming and outgoing 6 Enter the access option for the next consecutive trunk OR Press CONF to go back to step 4 and se...

Страница 15: ...0 as the master number The basic external Voice Mail programming is divided into three parts Part I Enable External Voice Mail Part II Assign the external Voice Mail ports to the Voice Mail station nu...

Страница 16: ...mode You see 2 Enter 9902 HOLD You see 3 Enter the slot number 1 8 which contains the DSTU PCB to which your digital Voice Mail is con nected HOLD You see 4 Enter P 7 You see 5 Press VOL Up until you...

Страница 17: ...ail station 201 208 to each channel The first channel is called the primary station the second channel is called the secondary station 1 Enter the programming mode You see 2 Enter 9902 HOLD You see 3...

Страница 18: ...l SI 74 for System Initialization 5 Dial 3 to initialize the Voice Mail database 6 Dial 4 to install the database for DS1000 2000 7 Press then follow the voice prompts to exit Set Voice Mail to Answer...

Страница 19: ...Voice Mail is set by the Trunk Revert interval in program 0401 Refer to the Software Manual on your System Document CD for more on this timer Method II Terminal Hunting to Voice Mail If an outside ca...

Страница 20: ...To change the system password 1 Enter the programming mode You see 2 Enter 9905 HOLD You see 3 Enter the level 1 3 for the password you want to change HOLD You see 4 Enter the new password for the le...

Страница 21: ...worker s call When the covered co worker s phone is idle the user can press the Call Coverage Key to place an Intercom call to the co worker To set up Call Coverage Keys 1 Enter the programming mode Y...

Страница 22: ...Assignment1 Off Hook Signaling Setup including Camp On Off Hook Ringing for trunk calls and Voice Over for Intercom calls Paging Incoming Prime Line Assignment Programmable Function Key Assignment Pro...

Страница 23: ...nt PLA 752 PLA Press one of your flashing programma ble keys or ICM SPK to exit 3 5 Programmable Function Key Assignments KP 57 KP Press key you want to program HOLD ICM Press VOL or VOL to select key...

Страница 24: ...e HOLD Number to store HOLD twice Name HOLD Dial another System Speed Dial bin or SPK to exit 4 and 5 System Program Access Enter programming password 3 5 Time and Date TD 83 TD Enter time in 24 hour...

Страница 25: ...operators You cannot change this assignment Attendant Call Queuing is a permanent non programmable feature Programming None required Feature Quick Steps To answer a call flashing the Operator Call Ke...

Страница 26: ...In Intrusion In an emergency use Barge In to get through to a co worker right away Barge In permits an extension user to break into another extension user s established call This sets up a three way...

Страница 27: ...g forgotten With Call Waiting an extension user may call a busy extension and wait in line Camp On without hanging up When the user Camps On by dialing 2 the system signals the busy extension with two...

Страница 28: ...twice to exit program 0101 Part III Assign the Class of Service with Camp On Enabled to the Extension 1 Enter the programming mode You see 2 Enter 1801 HOLD You see 3 Enter the number of the extensio...

Страница 29: ...extensions 300 315 are set up for personal logging and can log up to 10 calls each Logging is disabled at all other extensions Caller ID Integration with Voice Mail Caller ID fully integrates with Int...

Страница 30: ...ogram e g 1 HOLD You see 4 Press VOL Up until you see 5 To enable built in Caller ID for the trunk dial 1 for DSP VOL Up OR To disable Caller ID for the trunk dial 0 VOL Up You see 6 To enable Caller...

Страница 31: ...the Class of Service dial 9 for yes HOLD OR To disable the Caller ID Alert Lamp for the Class of Service dial 6 for no HOLD 11 Press CONF to go back to step 3 and select another Class of Service OR Pr...

Страница 32: ...3 Enter the trunk number 1 6 in DS1000 or 1 64 in DS2000 or Trunk Group 90 98 HOLD 4 Press CONF to exit program 1302 Specify the System s Home Area Code The is the area code in which the system is in...

Страница 33: ...e To review your Caller ID log Your Ring Message Lamp the large green LED on the upper right corner of your phone winks on green when you have Caller ID records you have not reviewed At Your 22 button...

Страница 34: ...Manual for more You cannot connect multiple DSS Consoles to the same keyset DSS Consoles do not use a station port and do not require their own power supply The system provides four unique DSS configu...

Страница 35: ...308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 401 402 PAGE 1 PAGE 2 PAGE 3 PAGE ALL PARK 0 PARK 1 PARK 2 PARK 3 PARK 4 PARK 5 PARK 6 PARK 7 P...

Страница 36: ...4 Enter the number of the DSS Console key you want to program 1 110 HOLD You see The previously programmed assignment for the selected key displays 5 For the key selected enter the code for the featu...

Страница 37: ...ate ring delayed ring or no ring To use your DSS Console Call Forwarding key 1 Press the Call Forwarding key instead of pressing ICM and dialing 3 To use your DSS Console Group Call Pickup key 1 Press...

Страница 38: ...al Speed Dial keys provide no BLF To use your DSS Console System Speed dial key 1 Press key to dial stored number System Speed Dial keys provide no BLF To use your DSS Console Split key Turn to the Sp...

Страница 39: ...control Door Box chimes When a visitor at the door presses the Door Box call button the Door Box will alert chime all the extensions in the Ring Group to which the Door Box belongs For example if the...

Страница 40: ...nsion number 324 or 325 HOLD You see 4 Press VOL Up until you see 5 Enter the chime type 0 3 that the Door Box should use to alert the extensions in its Ring Group HOLD 0 Normal Ring Group Intercom ri...

Страница 41: ...ber of the Door Box you want to program HOLD You see 4 Press VOL Up until you see 5 If the analog Door Box you are programming is connected to DOOR1 dial 1 HOLD OR If the analog Door Box you are progr...

Страница 42: ...up Call Pickup allows an extension user to answer a call ringing an extension in their assigned Pickup Group This permits co workers in the same Pickup Group to easily cover each other s ringing calls...

Страница 43: ...see Part I HOLD You see 4 Enter the number of the Programmable Function Key you want to assign as a Group Call Pickup Key 1 24 depending on keyset type HOLD You see 5 For the key selected assign it a...

Страница 44: ...the Programmable Function Key you want to assign as a Hotline Key 1 24 depending on keyset type HOLD You see 5 For the key selected assign it as a Hotline Key 05 then enter the Hotline partner s exte...

Страница 45: ...xtensions Part I Assign a Night Key to the Telephone 1 Enter the programming mode You see 2 Enter 1701 HOLD You see 3 Enter the number of the keyset extension e g 300 you want to program HOLD You see...

Страница 46: ...Enter 1801 HOLD You see 3 Enter the number of the keyset extension you want to program e g 300 HOLD You see 4 Press VOL Up until you see 5 Enter the Class of Service 1 15 you want to assign to the ext...

Страница 47: ...Hook Signaling for Intercom Calls While an extension user is on a handset call they can receive Camp On tones in the telephone handset from a co worker that called them and dialed 2 to Camp On Turn to...

Страница 48: ...Function Keys Programmable Function Keys simplify feature operation Each keyset has Programmable Function Keys These Programmable Function Keys simplify placing calls answering calls and using certai...

Страница 49: ...Up You can optionally press ICM VOL Up to scroll through the available key options Account Code Intercom Directory Dialing Park Orbit Call Coverage Line Key Reverse Voice Over Call Forwarding Loop Key...

Страница 50: ...d extension or pick up ringing call You can set up the Call Coverage key for immediate ring delayed ring or no ring Group Pickup No Ring lamp only 10 Pickup Group 1 16 Group Pickup Delay Ring 11 Picku...

Страница 51: ...erminated to UCD Master Number into the night mode To use your Split key Refer to the Split feature in the Software Manual on your System Document CD To use your ICM Directory key 1 Press key to acces...

Страница 52: ...l Speed Dial provides extensions with 20 numbers stored privately for their own use The Personal Speed Dial keys on a DSS Console access the same bins as the extension to which the console is attached...

Страница 53: ...Press ICM HOLD if you want to enter Intercom codes You see 5 Enter the System Speed Dial number for the selected bin HOLD You see The Speed Dial number can be up to 32 digits long If the number is lon...

Страница 54: ...t adjacent bin in addition to the bin you are programming 6 Enter a name for the Speed Dial number Press HOLD Name Programming Press a key the indicated number of times for desired character Key 1 Tim...

Страница 55: ...System Speed Dial bin number normally 200 299 Press HOLD 3 Enter the trunk number e g 1 you want the system to use when dialing your stored number OR Enter the Trunk Group number you want the system...

Страница 56: ...mailbox After calling their mailbox a user can save edit or delete the recorded conversation For more on setting up a Conversation Record key turn to Programmable Function Keys on page 2 24 You can al...

Страница 57: ...programming turn toVoice Mail Setup on page 1 11 Feature Quick Steps To call your mailbox 1 Press MW or dial Voice Mail master number followed by your mailbox number 2 If requested by Voice Mail ente...

Страница 58: ...Section 2 Customizing Features 2 34 Section 2 Customizing Features DS1000 2000 Quick Setup Guide...

Страница 59: ...ces DS1000 2000 Quick Setup Guide Section 3 Additional Resources 3 1 3 Section 3 Additional Resources Section 3 Additional Resources On the Web For support questions and to download new software go to...

Страница 60: ...old out quick reference guides packed with each keyset telephone The quick refer ence starts off with a tour around the telephone and then guides the reader through the basics of tele phone operation...

Страница 61: ...ystem Administrator PC Program and IntraMail Utility The System Document CD has a point and click interface and is organized in the following folders Software Manuals Hardware Manuals User Guides Rele...

Страница 62: ...Section 3 Additional Resources 3 4 Section 3 Additional Resources DS1000 2000 Quick Setup Guide...

Страница 63: ...er ID 2 5 Door Box 2 14 Door Chime Box 2 14 DSS Console 2 10 E Entering the Programming Mode 1 5 Exiting the Programming Mode 1 6 Expanded Database 1 3 Extension Level Call Waiting Caller ID 2 5 F Fla...

Страница 64: ...CD 3 3 System Documentation 3 2 System Operators 2 1 System Password 1 16 System Speed Dial 2 28 T Terminal Hunting to Voice Mail 1 15 Third Party Caller ID Check 2 5 Transferring to Voice Mail 2 32 T...

Страница 65: ...ns com Other Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Tec...

Страница 66: ...80200QSET09 80200QSET09 December 14 2004 Printed in U S A NEC Unified Solutions Inc 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 www necunifiedsolutions com...

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