Phone System Programming
For i-Series (28i/124i/384i/704i)
Chapter 3: Phone Programming
VANGARD Mail/i-Series Quick Setup Guide
◆
29
➻
1001 - Basic Extension Port Setup (part A), Item 5: Terminal Type
(Use Phone Programming. Applies to Commonized Software and for any i-series with the
digital VANGARD)
Set all station ports used for Voice Mail as type 1. (Enables DTMF dialing into Voice Mail
from Keysets.)
For Digital VANGARD Ports: remember to program both the odd-numbered port and the next
consecutive even port reserved by the system.
➻
1003 - Extension (Department) Groups
Put all the Voice Mail ports in a Department Group (typically the last available group. For 28i/
124i, use group 8; For 384i/704i, use group 32), and assign an order number (1, 2, 3, etc.)
For Digital VANGARD Ports: remember to program both the odd-numbered port and the next
consecutive even port reserved by the system.
This group is used to distribute calls directed to the Voice Mail. It also allows DILs to the
Voice Mail to ring other Voice Mail ports when the DIL’s assigned port is busy.
➻
1005 - Class of Service
Assign all of the Voice Mail ports with an unused Class of Service (typically, the last available
COS. For 28i/124i, use COS 8. For 384i/704i, use COS 15).
For Digital VANGARD Ports: remember to program both the odd-numbered port and the next
consecutive even port reserved by the system.
➻
0410 - Extension (Department) Group Options, Item 3: Voice Mail Group
Enter 1 for the Voice Mail group (the Group you assigned in Program 1003)
Designate which Department Group is to be assigned as a Voice Mail Group.
➻
Program 0419 - Class of Service Options (Part B), Item 26: Message Wait Dialtone
Enter 0 (zero) for the Class of Service assigned to the Voice Mail ports.
(Stutter dial tone on a Voice Mail port causes Message Wait Lamping and transfer problems.)
➻
0516 - Voice Mail Master Number
Assign an extension number and name for the Voice Mail Master Number. Be sure the number
you select does not correspond to an installed extension or feature. Consider picking a number
that is outside the normal extension numbering range (e.g., 600). Do not select a number that
begins with 1, 8 or 9.
➻
1017 - Voice Mail Port Assignment
(Applies to 28i/124i with software versions 5.07 and lower, and 384i with software version
3.08.00 or lower)
(For ALL other i-series software versions, use Program 1003)
Assign single line (ASTU PCB)
ports as Voice Mail ports. The system allows up to 16 Voice
Mail ports.
Optional Phone System Programming
➻
0401 - Tenant Group Options, Part A, Item 18: SLT Answering Mode
Enter 1 for this option to enable Conversation Record.
➻
0401 - Tenant Group Options, Part A, Item 23: DIL Call Waiting
If setting up Immediate Voice Mail Overflow, enter 0. If setting up Delayed Voice Mail Over-
flow, enter 1.
➻
0405 - System Timers (Part A), Item 62: DIL No Answer Recall Time
If setting up Delayed Voice Mail Overflow, enter a timer value greater than 0. Overflow will
occur after this interval (provided the other related programming is correct). If setting up
Immediate Voice Mail Overflow, enter 0.
➻
0405 - System Timers (Part A), Item 65: Record Alert Tone Interval Time
Set the interval between Voice Mail Conversation Record alerts. The alert is two short beeps
followed by a programmable interval of silence.
