20
12.
TROUBLESHOOTING:
NOTE: ONLY SPECIALIZED OR QUALIFIED PERSONNEL SHOULD INTERVENE OR CARRY
OUT REPAIRS ON THE
NATURA™
PURIFIERS.
PROBLEM
POSSIBLE CAUSE
SUGGESTION
Unit not working.
- No power.
- Check the power outlet and
connections and the circuit
breaker.
The refrigeration system is
working but the agitator has
stopped.
- The agitator motor has failed.
-
Replace agitator.
The refrigeration system is not
cooling (the fan, compressor,
and the agitator are all
working).
-
No refrigerant gas.
-
Contact Technical assistance.
The refrigeration system is not
cooling the water (the fan has
stopped, but the compressor
and agitator are functioning).
- Condenser
fan malfunction or
seized due to excessive
accumulation of lint or grease.
- Clean or replace the motor/fan.
The refrigeration system is not
cooling the water (the
condenser fan and the
compressor have stopped, the
agitator is still working).
- Thermostat was set too warm
- Water: Insufficient quantity in
the chiller bucket.
-
Check the setting of the
thermostat..
- Refill the tub with
distilled
water.
The refrigeration system is not
cooling the water (the
compressor has stopped, the
fan and the agitator work).
- The thermal compressor
protector has been activated.
- Compressor relay is in short
circuit.
- Compressor defective.
- Wait for the compressor to restart
itself, if the problem persists call a
technician.
- Replace the relay.
- Replace the compressor.
The refrigeration system never
stops and the water is solid
ice.
- The thermostat is broken or set
to the maximum setting.
- Replace the thermostat or adjust
to warmer setting.
The carbonator water pump
makes a loud noise.
- Water pressure or supply is
insufficient due to clogged
filter(s).
- Main water supply Valve for the
filter box was set to minimum.
- Loose mounting screws
- Check and replace the water
filters.
- Check the supply valve and open
to the maximum setting.
- Check the mounting screws and
tighten if necessary.
