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© National Instruments Corporation
G- 1
SCXI-1160 User Manual
Appendix G
Customer Communication
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National Instruments offers technical support through electronic, fax, and telephone systems. The
electronic services include our Web site, an FTP site, and a fax-on-demand system. If you have a
hardware or software problem, please first try the electronic support systems. If the information
available on these systems does not answer your questions, contact one of our technical support
centers, which are staffed by applications engineers, for support by telephone and fax. To
comment on the documentation supplied with our products, send e-mail to
[email protected].
Web Site
The InstrumentationWeb address is www.natinst.com.
From this Web site you can connect to our Web sites around the world
(www.natinst.com/niglobal/) and access technical support (www.natinst.com/support/).
FTP Site
To access our FTP site, log in to our Internet host, ftp.natinst.com, as anonymous and use your e-
mail address, such as [email protected], as your password. The support files and
documents are located in the \support directories.
Fax-on-Demand Support
Fax-on-Demand is a 24-hour information retrieval system containing a library of documents in
English on a wide range of technical information. You can access Fax-on-Demand from a touch-
tone telephone at 512 418 1111.
E-Mail Support
You can submit technical support questions to the applications engineering team through e-mail
at [email protected]. Remember to include your name, address, and phone number so we can
contact you with solutions and suggestions.