This User Guide is for the use of merchants who have signed the Merchant Agreement
General Terms and Conditions (142-666). Please make yourself fully aware of the
capabilities and limitations of the device, and do not hesitate to contact NAB should
you have any further queries.
Help:
For terminal failure
Call the Merchant Service Centre
1300 369 852
24
hours,
7
days a week
Before contacting the Merchant Service Centre in regard to any error message,
please note all the error information as well as your merchant and terminal numbers
so the problem can be correctly reported.
For authorisation
Credit Cards
13 25 15
Debit Cards
1300 360 852
(‘CHEQUE’) or (‘SAVINGS’)
Service response time
It is NAB’s intent to replace a faulty terminal within eight business hours
within metropolitan areas.
Merchant Details
Please insert your details here for quick reference.
EB Merchant No.
Terminal No.
Store No.
EFTPOS – Quick Reference Guide
for NAB Integrated Terminal
