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Mytrex MXD3G User’s Manual 
Rev 0 July 29, 2013 

Page 10 of 21 

 

Installation Steps 

1.

 

Plug  the  MXD3G  power  cube  into  an  AC 
power outlet that is not controlled by a light 
switch. (Figure 5) 

2.

 

The  MXD3G  will  automatically turn  on  and 
announce “System Initializing.” 

 

When first installed, the unit will speak 
the  signal strength, usually  followed by 
either 

“Cell  Module  not  activated”

  or 

“Insufficient Cell Service.”

 If the MXD3G 

has  been  previously  activated,  the 
message 

“[number] 

bars, 

System 

Ready”

  will  be  heard  instead. 

Note: 

These  initial  messages  occur  due  to 
delays  in  transmitting  data  back  and 
forth during the first activation, and do 
not  mean  that  something  is  wrong 
with  the  MXD3G.  Continue  with  the 
following steps.  

 

 

If the unit announces, 

“Cell module not 

activated”

 when the unit is first plugged 

in  to  AC  power,  wait  about  15-20 
seconds  for  the  unit  to  finish  its  setup 
process.    The  STATUS  indicator  should 
show  a  steady  green  light  (Figure  6).  
When  this  occurs,  push  the  RESET 
button.    After  a  few  seconds  the  unit 
should  announce 

“[number]  bars, 

system ready.” 

 

 

If  the  unit  again  announces, 

“Cell 

Module  not  activated,” 

please  contact 

your service provider for assistance.  

 

3.

 

 If  the  MXD  again  announces, 

“Insufficient  Cell  Service,” 

please  relocate  the  base  unit  to  another 

place in the residence and plug it into a nearby AC outlet that is not controlled by a switch.  Wait 30 
seconds  and  then  press  the  RESET

 

button.    If  the  unit  continues  to  announce 

“Insufficient  Cell 

Service,”

 try another location and repeat until a strong signal is detected. If you are unable to find a 

location in the residence that has sufficient cell service, please contact your service provider.   

Note: 

It is important that the signal strength be 2.5 bars or better. If the signal strength is not sufficient, 
the MXD3G may not activate with the cellular network or function properly.

  

 

4.

 

The  Status  light  located  on  the  left  edge  of  the  large  HELP  button  will  appear  steady  green, 
indicating that the MXD3G is connected properly and the cellular radio has been activated with the 
cellular company. 

5.

 

Test the range of the PHB to make sure it works throughout the home and yard. See

 Testing the PHB 

(Range Test Mode), 

below

.

 

6.

 

Initiate your first call to the Response Center by pressing the PHB or the HELP button.   

Figure 5: MXD3G

 

Setup 

 

Figure 6: Status Indicator Location

 

Содержание MXD3G

Страница 1: ...MXD3G User Manual Revision 0 July 29 2013 Manufactured by Mytrex Inc 10321 South Beckstead Lane South Jordan UT 84095 801 571 4121 Fax 801 571 4606 Toll Free 800 688 9576 Fax 877 571 4606 ...

Страница 2: ...p Buttons PHB and Other Devices Overview 12 MXD3G PHB and Other Device Groups 12 Programming PHBs into Groups 13 Programming Medication Dispensers 14 Programming Smoke Detectors Supervised Devices and CO Detectors 15 Troubleshooting Use of Status Lights 16 Troubleshooting Use of MXD3G Spoken Messages 17 Notifications 19 Notice to End User Wireless Telephone Reliability Considerations 20 When Using...

Страница 3: ...mily friends or emergency services based on the assistance needed Even if you cannot hear or speak to the attendant help will be summoned for you The MXD3G unit is fast and simple to install Your service provider s representative may connect the MXD3G unit during an installation visit you may elect to do it yourself or you may ask a friend or relative to install it for you To ensure that you alway...

Страница 4: ...3G base unit do not place the MXD3G base unit near any liquids Do not spray or wipe cleaners directly on the MXD3G base unit Extensive moisture can cause damage to the MXD3G unit Do not abuse the power cord Never carry the unit by the power cord or yank the cord to disconnect it from an electrical outlet Instead grasp the plug and pull to disconnect ...

Страница 5: ...ure 1 Base Unit Top View Figure 2 Base Unit Back View Base Unit Help Button Speaker Status Light Microphone Power Block and Cord not removable from base unit Cellular Antenna Test Learn T L Button RESET Button Programming Jack for service provider use only Cellular Antenna ...

Страница 6: ...back of the MXD3G These two buttons and the base unit HELP button on the top of the unit are used to conduct range tests turn off the MXD program the MXD3G to recognize personal help buttons PHBs and for other uses See pages 10 16 Two Way Voice Communications After connecting to the response center your MXD3G unit shifts to a voice communication mode The MXD3G usually operates in duplex mode where...

Страница 7: ...l Features Automatic Testing Your MXD3G has the capability of being programmed to carry out automatic tests Your service provider decides whether such tests will be conducted their frequency and the type of tests to be done as part of the service that the provider offers These tests may include automatic voice tests during which the MXD3G sends a test signal to the response center and then connect...

Страница 8: ...tendant Even if you cannot communicate with your response center attendants are trained to treat every received alarm as a call for help until they are sure you are okay Is my MXD3G compatible with all cellular networks The MXD3G is only designed to operate with the AT T 3G Cellular Network It is not designed to work with any other cell network or with any land line telephone service Please contac...

Страница 9: ...base unit in the locations where you plan to use it in order to determine that solid repeatable cell service is present at all times Setting Up Your MXD3G Your MXD3G allows you to request assistance 24 hours per day seven days per week by simply pressing your Personal Help Button Figure 4 Box Contents 1 MXD3G All in One Cellular PERS device 3 Personal Help Button PHB 2 7 inch Cellular Antenna 4 Qu...

Страница 10: ...t again announces Cell Module not activated please contact your service provider for assistance 3 If the MXD again announces Insufficient Cell Service please relocate the base unit to another place in the residence and plug it into a nearby AC outlet that is not controlled by a switch Wait 30 seconds and then press the RESET button If the unit continues to announce Insufficient Cell Service try an...

Страница 11: ...number bars System Ready Testing the MXD3G unit Note The manufacturer recommends that the MXD3G be tested at least every 30 days Most response centers welcome regular testing Attendants are available 24 hours a day to help Please check with your provider concerning their testing policy 1 Press the PHB and wait for the response center attendant to speak to you through the MXD3G 2 When the attendant...

Страница 12: ... to verify that they are programmed correctly and are reporting to the response center under the correct group The following paragraphs describe each of the above steps in more detail MXD3G PHB and Other Device Groups Device codes are stored in one or more groups for each type of device The following groups are available for each type of device Type of Device Number of Groups Number of Devices tha...

Страница 13: ...on is released This is the signal that the unit has recognized and stored the PHB code 4 After at least one tone is received stop pressing the PHB 5 If more than one PHB is to be programmed into Group 1 press and hold the second PHB until the unit sounds a the tone sequence of one second tone followed by two seconds of silence 6 Repeat the process for up to a total of four PHBS in Group 1 7 The MX...

Страница 14: ...B test until the unit has disconnected from the previous test call Check carefully with the response center attendant to verify that each PHB has been programmed into the correct PHB group 11 If each test call is successful the PHB is ready for service Reprogram any PHBs into the desired group that do not activate the base station when pushed Programming Medication Dispensers Note Medication dispe...

Страница 15: ...ars System Ready 9 Initiate a test call for each medication dispenser by pressing and releasing the small button located on the transmitter inside the dispenser The MXD3G should detect the medication dispenser signal and initiate a call to the response center An attendant should answer the call 10 Important Verify with the response center attendant that he she received a medication dispenser signa...

Страница 16: ...dvanced into the desired group category press the HELP button to move from group 1 through 8 8 When the desired devices have been programmed press and release the RESET button to return the unit to normal operation The MXD3G will announce number Bars System Ready 9 Initiate a test call from each programmed device by pressing and releasing the alarm or device test button The MXD3G should detect the...

Страница 17: ...e MXD3G has not been set up with Telular and calls cannot be processed If received during initial installation follow the instructions under Installation Steps page 10 If received after the unit has been installed and tested try pushing the RESET button and listen for a System Ready message If the not activated message persists please contact your service provider Cell module suspended The cell mo...

Страница 18: ...esponse center or has malfunctioned Contact your service provider for further instructions Program Medication Dispenser The unit is ready to be programmed to accept signals from a medication dispenser Follow the instructions as directed on Page 14 Programming mode The unit is in an advanced mode for programming For provider use only Press the RESET button to return the unit to normal operation Pro...

Страница 19: ...rate the equipment Interference Information FCC Rules Part 15 The MXD3G complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note Your MXD3G has been tested and found to comply with the limits for a...

Страница 20: ...et can affect cell signal connection quality It is possible that your unit will not be able to complete a call because of the lack of cell service even though a connection was made without problems when the unit was first installed and tested A large number of cell phone users trying to use the local network at the same time may overload cell circuits and cause your MXD3G to detect a busy signal i...

Страница 21: ...Before choosing the MXD3G for your medical alarm needs it is extremely important that you press your button to initiate tests of the MXD3G in the locations where you plan to use it most frequently in order to determine that solid repeatable cell service is present at all times NOTICE THE MONITORING CENTER AND THE COMPANIES PROVIDING YOUR MEDICAL ALARM SERVICE ARE NOT LIABLE FOR PROBLEMS RELATED TO...

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