© MuxLab Inc.
ProDigital Network Controller (MNC)
Page 227
Warranty Periods
Any 500811 ProDigital Network Controller found to be defective within three (3) years of invoice, including one (1) month shelf life, may be
returned for replacement by a new unit or a satisfactory repair within one (1) month of receiving any returned product. The customer must
provide MuxLab with the serial number and proof of purchase of the defective unit being returned. All R.M.A.’s issued are subject to inspection
by MuxLab, and will be returned to customer if not properly package – units must be returned in original container or equivalent. MuxLab will
not accept any such product for repair without an authorization for its Technical Support department and without a return authorization number
issued by MuxLab Customer Service department. For credit & replace R.M.A., customer will be liable to pay replacement invoice if defective
products are not returned.
Product more than six months old, including shelf life.
The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if repair is not possible, replaced by an equivalent
unit and returned to the customer within one (1) month of receiving any returned product. There is no charge for repair (parts and labor) during
the full warranty period.
Items Defective and not under Warranty
For products which are no longer under warranty the policy is repair and return. An amount of 25% of the products published list price at the
time of purchase will be charged. Customer must issue a purchase order to cover the cost of repair.
Each unit will be returned to the customer within one (1) month from receipt of the unit by MuxLab. The defective unit must be returned prepaid
to MuxLab. The repaired unit will be returned to the customer FOB MuxLab. The repaired unit has a 90 day warranty.
Содержание 500811
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