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Installation and initial setup troubleshooting 143

Troubleshooting

This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures.

Note

• The current status and error information of your printer can be checked from the Printer Status tab > Status Information on MSM.

If your printer is not operating correctly, check this Status Information first.

• Make sure to use the latest version of MSM.

To check the latest available version, go to Help > Version > Check for updates on MSM.
If old version is installed in your computer, download the latest version from MUTOH Club.

MUTOH Status Monitor Operation Manual

Installation and initial setup troubleshooting

Description

Possible cause and Remedy

Cannot perform the initial inkcharging.

Is the front cover, or the maintenance cover open?

• Close the front cover, or the maintenance cover.

Is the media loading lever raised?

• Lower the media loading lever.

Are ink bag cases and S/C cards inserted all the way into the printer?

• Make sure ink bag cases and S/C cards are all inserted properly.

"Installing the ink bag" P. 103

Ink does not come out afterink charging.

Is the ink bag too cold?

• Leave the ink bag at room temperature for at least three hours, and perform

cleaning several times.

"Head cleaning" P. 107

Is the power turned OFF during ink charging?

• Turn the power ON again and continue ink charging.

Nozzle missing occurs afterinitial ink
charging.

Did you perform head cleaning?

• Perform cleaning, then, check the print result.

"Head cleaning" P. 107

• If there is no improvement in the print result even after performing cleaning,

leave the printer unused for an hour or more.Then perform cleaning or “Little

Charge” again and check the print result.

• If the problem still persists, contact your local Mutoh dealer.

MSM or RIP cannot access tothe printer.

Is Ethernet cable connected correctly?

• Securely connect the Ethernet cable to the Ethernet Port.

Are the network settings configured correctly?

• Configure the network settings correctly.

Do the printer’s network settings match the computer’s settings?

• Match this product’s network settings with the computer side environment.

"Connecting to a Computer" P. 12

"Setup 23: IP Address" P. 80

"Setup

24: Subnet Mask" P. 80

"Setup 25: Gateway" P. 80

Troubleshooting

Содержание XPJ-1682WR

Страница 1: ...MUTOH or the dealer you purchased the product from if you find any unclear erroneous or otherwise unsatisfactory content in the manual Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the printer according to any procedures other than those set forth in this manual Company names and product names that appear in this manual ar...

Страница 2: ...esidential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Installation Location Requirements This equipment is not suitable for use in locations where children are likely to be present The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and saf...

Страница 3: ...oad a roll media into the printer 20 Nozzle check and cleaning 29 Nozzle check 29 Cleaning 30 Calibrating your printer 31 Head alignment 31 Print quality calibration 33 Media feed adjustment 36 Advanced setting 38 Changing the Head Height 38 Changing holddown pressure using media feed lever 39 Canceling or reducing pressure rollers individually 40 Operating from Front panel 42 Feeding media 42 Pau...

Страница 4: ...aning 75 Setup 16 Ink Status 76 Setup 17 Roll Length 76 Setup 18 Exhaust Fan 78 Setup 19 Longstore 78 Setup 20 CR Maintenance 78 Setup 21 Initialization 79 Setup 22 Life Times 79 Setup 23 IP Address 80 Setup 24 Subnet Mask 80 Setup 25 Gateway 80 Setup 26 Header Dump 81 Setup 27 Single Head 81 Setup 29 Start Feed 82 Setup 30 Alert Buzzer 82 Setup 31 Internal LED Lights 83 Setup 32 Front Interlace 8...

Страница 5: ...hapter 3 Maintenance Maintenance 100 Checking ink and replacing ink bag 101 Checking ink level 101 When it becomes time to replace ink bag 102 Replacing ink bag 102 Emptying waste ink tank 105 Emptying waste ink tank 105 Cleaning 107 Head cleaning 107 Cleaning of cleaning wiper 110 Cleaning around the capping unit 113 Cleaning around the print head 115 Cleaning the color sensor 117 Inside cleaning...

Страница 6: ...or Messages 138 Status messages 138 Error message display and remedies 140 Error requiring restart 142 Troubleshooting 143 Installation and initial setup troubleshooting 143 Boot up troubleshooting 144 Media related troubleshooting 145 Printing related troubleshooting 147 The media is jammed 150 Specifications of this product 153 List of specifications 153 Options Supply list 155 Revision History ...

Страница 7: ... roll media into the printer 20 Nozzle check and cleaning 29 Nozzle check 29 Cleaning 30 Calibrating your printer 31 Head alignment 31 Print quality calibration 33 Media feed adjustment 36 Advanced setting 38 Changing the Head Height 38 Changing holddown pressure using media feed lever 39 Canceling or reducing pressure rollers individually 40 Operating from Front panel 42 Feeding media 42 Pausing ...

Страница 8: ...8 ...

Страница 9: ...Edge holder Place it on the edge of the media to prevent media curl while printing While not printing slide them to the left and right side edges of the platen Carriage The print head is installed on the carriage Adjuster Waste ink tank Collect waste ink produced during printing and cleaning cycle Empty the tank as needed Stand Media guide Front media path Front cover Open this cover when loading ...

Страница 10: ...cable connector Ink slots Insert an ink bag case into the slot Media feed slot Insert the front edge of the media into this slot and pass it to the front side to load it into the printer Media feed lever Hold down or release the media This lever is interlocked with the media feed lever on the front side Roll media holder Attach the media flanges to both ends of a roll media and load it onto the ro...

Страница 11: ...y Go to the sub menu key Go to the next item While the printer is in standby mode it is used to feed media run a nozzle check or perform head cleaning key Feed the media backward Long touch to feed it with high speed key Tap to run a nozzle check key Tap to perform cleaning key Feed the media forward Long touch to feed it with high speed 6 Power button Long press to power on the printer The Power ...

Страница 12: ... Windows 8 8 1 64bit Windows 7 64bit CPU Intel R Core TM i5 i7 Memory 8GB minimum Network Use a network port that supports Gigabit Ethernet and an Ethernet cable that supports Category 6 Gigabit Ethernet or later 1 Connect the Gigabit Ethernet cable to the printer 2 Insert the tip of the cable tie into the hole on the printer to attach it ...

Страница 13: ...e the front panel on the printer to assign the IP address subnet mask and gateway Setup 23 IP Address P 80 Setup 24 Subnet Mask P 80 Setup 25 Gateway P 80 Note The illustration above shows the peer to peer connection between this product and computer If you are using the LAN connection make sure that your printer and computer are on the same subnet ...

Страница 14: ... smartphone or tablet 1 MUTOH Club This Web service provides free useful contents to users Have user registration done to use various services Main functions Downloading the latest application and manual Downloading media profiles Printer status check When using the printer information supplying service of MSM MUTOH Club server Connect to the MUTOH Club https club mutoh co jp mutoh guser Internet ...

Страница 15: ...the Desktop Windows 10 Windows 7 Double click the MSM icon on the Desktop Note Launching from the Start Menu of Windows Windows 8 Windows 8 1 Right click somewhere the Start screen tiles are not displayed to display the application bar and click All Apps Windows 10 Windows 7 From the Start menu click All Programs or All Apps MUTOH MUTOH Status Monitor Displaying MSM Double click the MSM icon in th...

Страница 16: ...operate your printer Displaying remote panel Click Remote Panel The remote panel opens Exiting MSM Right click the MSM icon in the task tray and click Exit Note While using your printer do not exit MSM To close the MSM window click Settings Close Windows 8 1 Click the Down Arrow in the Start screen Click MUTOH Status Monitor ...

Страница 17: ...ness 2 8 mm When the head height is set to High Important The default head height is set to Low In the Low setting media up to 0 3 mm thick can be loaded on the printer Note Contact your local MUTOH dealer about roll media recommended for your printer a c b d Printable Area Media feeding direction a 5 mm 1 b 5 mm to 25 mm c 5 mm d 5 mm to 25 mm 1 The value of a will be 15 mm in the following cases...

Страница 18: ...k This printer is designed to bring out the best performance when using with the MUTOH genuine ink Non MUTOH ink may cause print defects or damage to the printer This product requires regular user maintenance Run a nozzle check before and after printing If nozzle missing is found run a head cleaning Clean the cleaning wiper and around the print head once a week If you are not using the printer for...

Страница 19: ...ights up The printer will start mechanical initialization Note Once the Power LED lights up release the Power button Turning the power OFF 1 Make sure printing is done 2 Long press the Power button The printer will start powering off 3 When the message on the left appears release the Power button The Power LED lights off Powering ON OFF Power Off ...

Страница 20: ... the flange Pull three tabs on the adapter outward then remove it from the flange Note If adaptor cannot be removed turn the handle on the flange anti clockwise to loose see Step 2 then remove it If you are using 3 inch core roll media skip this step 2 Push the media flange 2 into the both ends of the media core Before inserting twist the handle on the flange anticlockwise to unlock it 3 Twist the...

Страница 21: ...iclockwise to loosen 2 Twist the knob bolt on the left side of the media holder anticlockwise to loosen 3 Slide both left and right media holders about 30 cm towards the center of the slider for easy access 4 Tighten the knob bolts on both media holders 5 When looking from the rear side of the printer Use the screwdriver to loosen two screws securing the roller shaft guide plate to the right media...

Страница 22: ...lts 3 Place the media onto the media holder 1 Twist the knob bolt on the right side of the media holder anticlockwise to loosen 2 Place the roll media onto the left media holder Carefully and gently place it on the holder If torque is enabled When looking from the left side check that the protrusion on the roller shaft guide plate is fitted into between two protrusions on the flange end cap When l...

Страница 23: ...lace it on the holder If torque is enabled When looking from the right side check that the protrusion on the roller shaft guide plate is fitted into between two protrusions on the flange end cap When looking from the rear side of the printer check that there is a gap between the protrusion on the roller shaft guide plate and stopper on the shaft Important Do not drop or apply excessive impact whil...

Страница 24: ... to the media feed lever from the rear side of the printer To release the pressure rollers push the media feed lever To lock the pressure rollers pull it towards you Note Using this lever the holddown pressure can be changed between High and Normal To apply high pressure pull the lever towards you as much as possible Changing holddown pressure using media feed lever P 39 3 Open the front cover 4 F...

Страница 25: ... approximately 1 m 6 While one person holds the front edge of the media the other person turns the flange to slightly rewind the media onto the roll to remove warp or skew Note If you remove your hands from the front edge of the media while rewinding the media can be removed from the media slot ...

Страница 26: ... the media guide line If not print quality can be affected 8 If needed use a slide lock lever on the pressure rollers to individually cancel or reduce the holddown pressure Canceling or reducing pressure rollers individually P 40 Note Normally you do not need to adjust the holddown pressure by the slide lock levers ...

Страница 27: ...t the pressure rollers hold down the both edges of the media properly If it holds as a No Good example pull the media feed lever towards you as much as possible then adjust the position of the left or right side of the media holder until the both edges of the media are held down properly see Load the media into the printer P 24 for more details 3 Place the edge holders on both edges of the media I...

Страница 28: ...r to enter the value Tap Enter to confirm the setting Note The side margin can be set between 5 mm and 25 mm 8 Close the front cover 9 User Type OK appears on the touch panel Use or to choose the correct user type and tap Enter to start media initialization End the media loading Menu 1 Setup Setup3 Side Margin Side Margin 5 25 10 mm User Type 1 OK ...

Страница 29: ...eck pattern 4 Check the nozzle check print to see all nozzles are clear If you find missing or thin lines on the print go to Cleaning steps P 30 If all lines are clearly printed you can start printing Note The pattern shown above is an example when printed with 4 color configuration The printer information date and time printed printer s serial number firmware version is printed on the nozzle chec...

Страница 30: ...Enter The printer will start cleaning 3 Run a nozzle check again Nozzle check steps P 29 If the problem persists repeat normal cleaning until all nozzles are clear See Head cleaning P 107 for Short and Long cleaning Clean Print Head Short Clean Print Head Normal Clean Print Head Long ...

Страница 31: ...ent from the user defined mode Note If you experience following problems the head alignment can help to improve print quality Suffering from poor print quality in unidirectional printing mode Details of print mode P 55 Print quality does not improve even after performing print quality adjustment After you have performed head adjustment make sure you perform print quality calibration There may be m...

Страница 32: ... Tap until the menu on the left appears Tap 5 Use or to choose the alignment method Tap Enter 6 The printer will print the confirmation pattern 7 Follow the steps below to align the two print heads Standard or Custom Adjustment Methods P 87 Auto Adjustment Method P 88 Menu 2 Test Print Test Print 5 Adjust Head Adjust Head 1 Standard Adjust Head 3 Auto Adjust Head 2 Custom ...

Страница 33: ... quality even if the print mode on the RIP side is different from the user defined mode Note If you are suffering from print quality defects after changing installation site or a roll media loaded on the printer perform the print quality calibration If you change the user type after performing the Standard calibration you need to perform the print quality calibration for the print mode chosen Sinc...

Страница 34: ...a roll media P 20 2 Tap Home 3 Tap 4 Tap 5 Use or to choose the user type you want to use Tap Enter 6 Tap until the menu on the left appears Tap 7 Enter the thickness of the media Use or to specify the thickness Tap Enter Menu 1 Setup Setup 1 User Type User Type Type 1 Type 2 Adjust Print Thickness 80 2800 170 μm ...

Страница 35: ...1 Standard P 57 Adjust Print 2 Custom P 58 Adjust Print 3 Auto P 58 For a pre adjustment check select Confirm Pattern Check the printing results in Confirm Pattern To adjust large misalignment select Rough Pattern To adjust small misalignment select Fine Pattern 9 Follow the steps below and adjust the print quality Standard or Custom Adjustment Methods P 60 Auto Adjustment Method P 62 Adjust Print...

Страница 36: ...than above cases move to Nozzle check and cleaning P 29 You will need a ruler to perform this adjustment Media feed adjustment Note If the following symptom appears on your print this adjustment may help to solve the problem Image overlapping Horizontal white lines on the print Media feed adjustment steps 1 Load a roll media Loading a roll media P 20 2 Tap Home 3 Tap 4 Tap Menu 1 Setup Setup 1 Use...

Страница 37: ...il the menu on the left appears Tap 7 Use or to choose the menu Tap 8 Follow the steps below and adjust the print quality Steps P 63 User Type Type 1 Type 3 PF Adjust PF Adjust 3 Confirm Print PF Adjust 2 Initial Change PF Adjust 5 Micro Change PF Adjust 4 Micro Print PF Adjust 1 Initial Print ...

Страница 38: ... print quality calibration Changing the Head Height Important Do not open Front cover and change the head height during printing Print quality cannot be guaranteed 1 Open the front cover 2 Use the head height adjustment lever orange to change the head height to Mid or High High set the head height to High Mid set the head height between Low and High Low Default head height 3 Close the front cover ...

Страница 39: ...Normal Recommended for typical roll media To apply normal pressure push the lever from the front side of the printer until it clicks High Recommended for heavy weight media such as Tarpaulin To apply high pressure push it as far as it goes Changing holddown pressure using media feed lever Important Every time after you change the holddown pressure by the media feed lever you must perform the media...

Страница 40: ...dia feed lever Slide lock lever Normal Normal Low Cancel High Normal Cancel Important Every time after you change the holddown pressure by individual slide lock lever you must perform the media feed adjustment Media feed adjustment P 36 Note Thin media or media without stiffness is likely to be wrinkled during printing Wrinkles can contact the bottom side of the print head causing the media to bec...

Страница 41: ...fully slide it to the front until it clicks into place Note First try to reduce or cancel the rollers on both edges of the media It the problem persists reduce or cancel more rollers 4 To cancel the individual pressure rollers Push the media feed lever back to the original position to lock the pressure rollers 5 Close the front cover 6 Perform media feed adjustment Media feed adjustment P 36 Norma...

Страница 42: ... feed the media with high speed 3 Once it has reached the intended position release the key Pausing Restarting printing 1 Tap Cancel while printing The printer will pause the job Note You cannot cancel the job by tapping Cancel To cancel the job see the following section Canceling printing P 43 2 Tap Cancel again to resume printing Important MUTOH cannot guarantee the print quality when you resume...

Страница 43: ...een printed Tap Cancel 2 Tap Enter The printer will advance the media for the bottom margin and will cut it Note If the front edge of a new roll media is not straight cut it before printing When the media detection is set to Off the printer does not cut the media automatically Setup 4 Media Initial P 70 When the Output mode menu is set to Auto Cut the printer cuts the media automatically after pri...

Страница 44: ...ges on the left appears on the touch panel 2 Use or to choose the menu then tap Menu 1 PF Micro Adjustment P 45 Menu 2 Backup P 45 Menu 3 Job Status P 46 Menu 4 MPS P 46 Receiving PG Low W 1625 mm Converting PG Low W 1625 mm Printing PG Low W 1625 mm Menu 1 PF Micro Adjust Menu 2 Backup Menu 3 Job Status Menu 4 MPS ...

Страница 45: ...ently selected user type Menu 1 PF Micro Adjustment 1 Tap 2 Use or to change the value Tap Enter to confirm the change Note The change made is applied to the current job only and is not saved in the printer To save the change in the user type currently selected go to Menu 2 Backup Menu 2 Backup 1 Tap 2 Use or to select Yes Tap Enter The change is saved in the selected user type Menu 1 PF Micro Adj...

Страница 46: ...h of the current job that has been already printed Remain displays the remaining length to finish printing Remain time displays remaining time to finish printing Note Indicated value is approximate The accuracy of the value is not guaranteed If the print job data does not contain length information 0 will be displayed in the Job Status menu Menu 4 MPS 1 Tap 2 The status of MPS is displayed On or O...

Страница 47: ...4 Setup 15 Auto Cleaning 75 Setup 16 Ink Status 76 Setup 17 Roll Length 76 Setup 18 Exhaust Fan 78 Setup 19 Longstore 78 Setup 20 CR Maintenance 78 Setup 21 Initialization 79 Setup 22 Life Times 79 Setup 23 IP Address 80 Setup 24 Subnet Mask 80 Setup 25 Gateway 80 Setup 26 Header Dump 81 Setup 27 Single Head 81 Setup 29 Start Feed 82 Setup 30 Alert Buzzer 82 Setup 31 Internal LED Lights 83 Setup 3...

Страница 48: ...5 System Info 91 Menu 6 Sleep Mode 91 Sleep Mode 1 Cleaning Setting 91 Sleep Mode 2 Start 92 Menu 7 Display 93 Display 1 Language 93 Display 2 Temperature 93 Display 3 Length 94 Menu 8 Job Status 94 Menu chart 95 Setting menu 1 95 Setting menu 2 96 Setting menu 3 97 Menu during printing 98 ...

Страница 49: ...ter Operating the keys to use the menus 1 To access to the setup menu tap Home Note You cannot access to the setup menu while printing or receiving data the power button is flashing 2 Use or to go to the previous item or next item Use to go to the sub menu Introduction Menu 8 Job Status Menu 3 Cleaning Menu 1 Setup Menu 2 Test Print ...

Страница 50: ...etup menu Menu 1 Setup Configure printer settings Submenus Setup 1 User Type Setup 2 Spitting Setup 3 Side Margin Setup 4 Media Initial Setup 5 Media Width Setup 6 Output Mode Setup 7 Method of Cut Test Print 4 Palette Test Print 5 Adjust Head Test Print 3 Setup List Test Print 1 Nozzle Check Test Print 2 Mode Print Menu 1 Setup Setup1 User Type Setup 2 Spitting Setup 3 Side Margin Setup 4 Media I...

Страница 51: ...tialization Setup 22 Life Times Setup 23 IP Address Setup 24 Subnet Mask Setup 25 Gateway Setup 26 Header Dump Setup 8 Origin Setup 11 Head Travel Setup 12 Multi Strike Setup 13 Strike Wait Setup 14 Slant Check Setup 15 Auto Cleaning Setup 16 Ink Status Setup 17 Roll Length Setup 18 Exhaust Fan Setup 19 Longstore Setup 20 CR Maintenance Setup 21 Initialization Setup 22 Life Times Setup 23 IP Addre...

Страница 52: ...nter configuration color palette and print head alignment Submenus Test Print 1 Nozzle Check Test Print 2 Mode Print Test Print 3 Setup List Test Print 4 Palette Test Print 5 Adjust Head Setup 27 Single Head Setup 29 Start Feed Setup 30 Alert Buzzer Setup 31 LED Light Setup 32 Front Interlace Setup 33 Temporary Menu 2 Test Print Test Print 1 Nozzle Check Test Print 2 Mode Print Test Print 3 Setup ...

Страница 53: ...ning mode and timer to be performed before entering to or while in sleep mode Submenus Sleep Mode 1 Cleaning Setting Sleep Mode 2 Start Menu 7 Display Change the language and unit of temperature and length displayed on the front panel Submenus Display 1 Language Display 2 Temperature Display 3 Length Menu 8 Job Status Displays the last print job status Menu 8 Job Status Menu 3 Cleaning Menu 4 Menu...

Страница 54: ... set via the User Type will be changed The following settings can be saved in the user type Settings for Print Mode Effect Adjustment values for Adjust Print PF Adjust Settings for Vacuum Fan Thickness When using the printer for the first time or using a new roll media configure a user type settings Making media settings Submenus 1 Print Mode 2 Adjust Print 3 PF Adjust 4 Vacuum Fan 5 Thickness 6 C...

Страница 55: ...1440 1440 16 pass 32 pass Uni unidirectional Fine Fog Quality 2 1440 1440 16 pass 32 pass Bi bidirectional Fine Fog Quality 3 720 1440 8 pass 16 pass Uni unidirectional Fine Fog Quality 4 720 1440 8 pass 16 pass Bi bidirectional Fine Fog Graphics 1 720 1080 6 pass 12 pass Uni unidirectional Fine Fog Graphics 2 720 1080 6 pass 12 pass Bi bidirectional Fine Fog Banner 1 720 720 4 pass 8 pass Uni uni...

Страница 56: ... will shade off as the wave form The printing joint will shade off This is the default effect setting Performs Wave printing using the left side of the of Print head Performs Wave printing using the right side of the of Print head Edges between each pass are barely noticeable and more seamless Mode Quality 1 1440 x 1440 16pass Uni Effect None Effect Wave Effect Fine Fuzz Effect Fine Fog Effect A S...

Страница 57: ...ns a pattern with the embedded color sensor to correct dot placement Adjusts only the print mode in the user type setting which is currently set Confirm pattern P 60 Rough adjustment pattern P 61 Fine adjustment pattern P 61 Submenus Print the test pattern for the adjustment Check before adjusting Perform this to adjust large misalignment Print Adjust pattern and enter the set value Performthistoa...

Страница 58: ...Perform the automatic adjustment using the embedded color sensor Auto Adjustment Method P 62 Submenus Perform automatic adjustment for all patterns A to F using the color sensor Perform automatic adjustment for the currently selected print mode using the color sensor calibrate the same print mode as Adjust Print 1 Standard Choose the adjustment pattern between A and F for automatic adjustment Adju...

Страница 59: ...Uni C Quality 2 1440 x 1440 16 pass 32 pass Bi Quality 3 720 x 1440 8 pass 16 pass Uni B Quality 4 720 x 1440 8 pass 16 pass Bi Graphics 1 720 x 1080 6 pass 12 pass Uni Graphics 2 720 x 1080 6 pass 12 pass Bi Banner 1 720 x 720 4 pass 8 pass Uni A Banner 2 720 x 720 4 pass 8 pass Bi Banner 3 360 x 720 2 pass 4 pass Uni Banner 4 360 x 720 2 pass 4 pass Bi ...

Страница 60: ... pattern and look for a place that is properly adjusted in the printing results of print head 1 If you selected Adjust Print 2 Custom select ALL or A to F The number printed under the pattern without alignment errors is the adjustment value 6 Enter the adjustment values 7 Follow the same procedure to adjust print head 2 Confirm pattern Press the Enter key to carry out printing Check the printing r...

Страница 61: ...r of the media and select the number that looks most aligned between 1 and 7 Pattern names such as Pattern B1 4 are shown on the display Use or to enter the number of the best adjusted pattern and tap Enter In the case of the picture below enter 6 so that the display reads Pattern B1 6 Follow the same procedure to adjust print head 2 1 2 3 4 5 6 7 8 9 10 11 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16...

Страница 62: ...the panel Tap Enter to end the adjustment Try Auto Adjust again or perform Standard or Custom adjustment 3 Tap Enter to exit the menu Note If failed in the middle of the calibration the adjustment value for the pattern which has been successfully calibrated will be saved in the printer but the adjustment value for the pattern which has been failed to calibrate or has not been calibrated yet will n...

Страница 63: ...nt value 5 Use or on the front panel to select PF Adjust 3 Confirm Print Feed Length 250 mm is displayed on the front panel 3 PF Adjust Sets up various settings on the Media feed correction When the following defects are found in printing results they may improve by conducting a media feed correction Images are overlapping There are white lines in images Submenus PF Adjust 1 Initial Print P 65 PF ...

Страница 64: ...Refer to Chapter 1 Media feed adjustment steps P 36 and select PF Adjust 4 Micro Print on the front panel Check the pattern and micro adjustment value In the pattern look for a place that has least white lines or overlapping in images The number printed below the adequate pattern is the micro adjustment value 8 Enter the micro adjustment value according to the printing result in Step 7 When you kn...

Страница 65: ...e initial value Note The length of media that is fed feeding length for initial adjustment printing is normally set at 250 mm If you increase the feeding length the accuracy of the Media feed adjustment improves To change the feeding length tap or on the front panel and change the set value Use or to enter the adjustment value and tap Enter Setting values You can set a value that is between 50 mm ...

Страница 66: ...t 1 Initial Print If the measured length matches the feeding length proceed to PF Adjust 4 Micro Print Performs Confirm Print Enter the Feed Length and tap Enter Setting values 100 mm to 250 mm to 500 mm indicates the initial value Note The length of media that is fed feeding length for initial adjustment printing is normally set at 250 mm If you increase the feeding length the accuracy of the Med...

Страница 67: ...as been saved the value will be the baseline value from the next time to be printed in the center of the pattern For example if you have entered 0 20 and print a micro adjustment pattern values printed below block pattern will be changed to from left 1 00 0 60 0 30 0 00 0 20 baseline value 0 30 0 40 0 70 1 00 1 40 Use or to enter the adjustment value and tap Enter Select whether you wish to perfor...

Страница 68: ...o a certain extent If you want to improve print quality manually adjust it 2 Adjust Print P 57 If you have adjusted the print settings you do not need to configure the thickness of the media in this menu 6 Copy User Type This is for copying the currently selected User Type setting into another User Type The items that will be copied are Settings for Print Mode Effect Adjustment values for Adjust P...

Страница 69: ...ng is not performed In such a case print quality cannot be guaranteed When the spitting setting is On Media the maximum printable media width becomes 16 mm shorter Therefore the side margins become the value that you have set in Side Margin menu 8 mm Setup 3 Side Margin P 70 Pass Count menu This is for setting the interval at which the print head will carry out spitting operation The head will car...

Страница 70: ... operation on Spitting box every time Print head returns to the origin position Off ー Spitting is not performed on Spitting box or the media Setup 3 Side Margin Set up the right and left margins side margins while printing Use or to enter the value and tap Enter Setting values 5 mm to 25 mm indicates the initial value Note When the Spitting menu is set to On Media the maximum printable media width...

Страница 71: ...Unit Set when cutting the media automatically Setup 7 Method of Cut P 72 When the Output Mode is set to Take up the menu is shifted to Page Gap In the Page Gap menu you can change the margin setting between images Setting values The default margin setting between images will be applied This is the initially set value The margin setting between images is smaller than Normal After setting the Page G...

Страница 72: ...set to Off the media cannot be cut automatically Setup 4 Media Initial P 70 Some media may not be cut cannot be cut at all or cannot be cut finely In such a case set the Output Mode menu to Off and cut the media manually Setup 6 Output Mode P 71 Cut Pressure menu Sets the media cutting pressure for the cutting operation Setting values Cut the media at low pressure Suitable for thin media or if the...

Страница 73: ... values PF media feeding direction 15 000 mm to 15 000 mm CR carriage traveling direction 0 mm to 1 405 mm maximum setting range varies by width of media being loaded When the message on the left appears tap Enter to end the origin settings Note Depending on the set value of the side margin the maximum set value of Y print head transferring distance decreases Setup 3 Side Margin P 70 The right sid...

Страница 74: ...values 1 cnt to 9 cnt indicates the initial value Setup 13 Strike Wait Sets up the waiting time while overwrite printing Use or to enter the value and tap Enter Setting values 0 0 sec to 5 0 sec indicates the initial value Setup 14 Slant Check Sets up slanting detection during media loading Setting values Slant Check is not performed This is the initially set value Slant Check is performed Setup 1...

Страница 75: ...menu The display goes to the Cleaning Interval setting to set the timer for auto cleaning while in printing The cleaning type is fixed to Little Charge Setting values Off 5 min to 180 min indicates the initial value Before Print menu Choose the auto cleaning mode to be performed before printing Setting values Off Short Normal Long indicates the initial value Setup 15 Auto Cleaning Auto Cleaning 1 ...

Страница 76: ... other than genuine Ink bags are used ink status will not be displayed correctly Setup 17 Roll Length Sets up the media length Setting values Roll Length is not used This is the initially set value Sets up the media length The set values of the media length can be set as Roll1 to Roll3 Length menu Sets up the media length Setting values 1 m to 30 m to 1 500 m indicates the initial value Setup 16 I...

Страница 77: ...nsor detects when the roll paper is finished If you are using the media that does not come off the paper core easily when it is finished printing may not be paused when the media is finished if the Print stop menu is set to Off If this happens set this to On Near End menu Sets whether or not to display Roll Near End m is replaced with a number between 1 and 10 before the length of the media that i...

Страница 78: ...u Wash Print head with the cleaning fluid Tap Enter to perform head cleaning Long term storage P 128 Important Be sure to use the designated cleaning bag Setup 20 CR Maintenance Performs maintenance Used in the following cases Cleaning and replacing of cleaning wiper Cleaning of print head circumference Replacing absorption material for the flushing box Replacing cutter Maintenance P 100 Submenus ...

Страница 79: ...ar message will be displayed when you are not in this menu You can delete this message by pressing the Cancel key Displays the service life for the print head 1 The service life in this case is at 60 Displays the service life for the print head 2 The service life in this case is at 60 Displays the service life for the pump 1 The service life in this case is at 60 Displays the service life for the ...

Страница 80: ...increase a setting value Use to decrease a setting value Use to move the cursor to the previous digit Use to move the cursor to the next digit Tap Enter after entering each digit Setting values 0 0 0 0 to 255 255 255 0 to 255 255 255 255 indicates the initial value Setup 25 Gateway Sets the gateway Use to increase a setting value Use to decrease a setting value Use to move the cursor to the previo...

Страница 81: ...nt panel Note The data will be useful when contacting technical support Performing printing if the printer is connected to PC the print settings of RIP soft you are using are printed on data header Setup 27 Single Head Selects a print head for printing You can still print even if some of the print heads malfunction However in that case the printing speed will drop Setting values Select this settin...

Страница 82: ...h take up system if you want to set Start Feed to below 0 set Page Gap to Narrow If not the Start Feed setting is not reflected properly When the Output Mode is set to Take Up P 71 Setup 30 Alert Buzzer Selects how to turn off the printer beep sound when an error occurs For unattended printing you can select Off setting to avoid continuous buzzer beep Setting values Press any key on the front pane...

Страница 83: ...ing amount of the first print swath to improve print quality Use the Auto setting for normal print job In following cases try with Off setting to see if the print quality is improved If the print defect due to nozzle missing is found on the first print swath of the print If the print quality is clearly different between the first print swath and rest of the area on the print Submenus Automatically...

Страница 84: ...n printed with 4 color configuration The printer information date and time printed printer s serial number firmware version is printed on the nozzle check pattern Test Print 2 Mode Print Mode print can be performed Used to confirm the following printing conditions Print quality Effect Micro adjustment value for feed correction Menu 2 Test Print Test Print 1 Nozzle Check Y K M M C C Y K Y K M M C C...

Страница 85: ...e High １３ Multi Strike 1cnt １４ Strike Wait 0 0sec １５ Exhaust Fan Off １６ Standby Heating 10min １７ Print Head ALL １８ Print Nozzle NozzleA １ Print Mode Graphics 2 Effect Fine Fog ２ Adjust Print ３ PF Adjust １ Initial Adj Print ２ Initial Adjust 250 0 250 0mm ３ Confirm Adj Print ４ Micro Adj Print ５ Micro Adjust 0 00 ５ Thickness 170µm ４ Vacuum Fan High Setup List Information Serial No Model Memory Size 2...

Страница 86: ...ity during bidirectional printing may drop Submenus Adjustment is performed only for the print mode set by the current User Type You can make the adjustments more quickly than by selecting Fine Pattern ALL in Custom Whenselecting Standard here youneed to use the same print mode settings for the RIP Raster Image Processor as the print mode settings for the User Type Use the same settings for the re...

Страница 87: ...usted pattern and press the Enter key In the case of the picture below enter 5 so that the display reads Pattern B 5 If you selected Head Adj 2 Custom and Fine Pattern ALL enter the adjustment value for A to F You can select the adjustment method Tap to open the submenu When selecting Fine Pattern X A to F select the option that corresponds to the print mode used for printing If the resolution pas...

Страница 88: ...e print mode for the User Type select the fine pattern that is suitable for the RIP Adjustment patterns for each print mode P 59 Submenus Perform automatic adjustment for all patterns A to F using the color sensor Perform automatic adjustment for the currently selected print mode using the color sensor calibrate the same print mode as Adjust Head1 Standard Choose the adjustment pattern between A a...

Страница 89: ...ck before and after printing and use when nozzle missing is found Consumes more ink than Normal cleaning When nozzle missing still occurs after Normal cleaning conduct Long cleaning Though much better cleaning results can be expected than Long cleaning it consumes a large amount of ink Gives a rather higher cleaning effect than LittleCharge but also consumes rather more ink Note InitialCharge is a...

Страница 90: ...is Displays the Spitting menu The initial value is Displays the Side Margin menu The initial value is Displays the Front Interlace menu The initial value is If you tap Enter all the items in Menu Option will be marked with a displayed If you tap Enter all the items in Menu Option will be marked with a not displayed Menu 4 Menu Option Menu Option 1 User Type Menu Option 2 Spitting Menu Option 3 Sid...

Страница 91: ...u Sleep Mode 1 Cleaning Setting Sleep Mode 2 Start Sleep Mode 1 Cleaning Setting Set the timer to perform the head cleaning while in sleep mode Setting values Short Normal Long indicates the initial value Tap Enter to confirm the setting and the display goes to the Cleaning Timer setting 1 2 3 4 5 6 9 12 18 24h indicates the initial value Menu 5 System Info Menu 5 System Info Version 0 00 Total Pr...

Страница 92: ...passed print head cleaning is not performed under the following circumstances When the front cover is open When the maintenance cover is open The pressure rollers is released The waste ink tank is full The ink bag case has been removed The S C card has been removed The inserted S C card is not the genuine S C card etc If one of the above conditions occurs during Head cleaning cleaning is stopped W...

Страница 93: ... temperature displayed on the front panel Setting values Displays the temperature in Celsius This is the initially set value Displays the temperature in Fahrenheit Menu 7 Display Display 1 Language Language English Language Dutch Language Spanish Language French Language Italian Language Portuguese Language German Language Japanese Display 2 Temperature Temperature Celsius C Temperature Fahrenheit...

Страница 94: ...rection will be displayed The printed length will be displayed The remaining length of print data will be displayed Note The values displayed in this function are just standard values not guarantee the accuracy If the print data includes no length data all information will be displayed as 0 This function is to check the information of print data with the print operation is completed For the detail...

Страница 95: ... Adjust Head 1 Standard Adjust Head 2 Custom Adjust Head 3 Auto Menu 3 Cleaning Select Print Head ALL Select Print Head Head 1 Select Print Head Head 2 Cleaning Type1 Short Cleaning Type2 Normal Cleaning Type3 Long Cleaning Type4 Little Charge Cleaning Type5 Initial Charge Menu 6 Sleep Mode Sleep Mode 1 Cleaning Setting Menu 8 Job Status Menu 7 Display Display 1 Language Display 2 Temperature Disp...

Страница 96: ...Fog Thickness 80 2800 170 um Adjust Print 1 Standard Adjust Print 2 Custom Adjust Print 3 Auto Setup 2 Spitting Spitting On Pass Count 1 999 1 cnt Setup 6 Output Mode Output Mode Off InkDryTimer 0 sec 60 min 0 sec Setup 7 Method of Cut Method of Cut Single Cut 3 steps Cut Pressure High Setup 8 Origin Setup 11 Head Travel Setup 12 Multi Strike Setup 13 Strike Wait Setup 14 Slant Check Setup 15 Auto...

Страница 97: ...h Roll Kind Off Roll Kind Roll Length 1 1500 30 m Print Stop Off Print Stop On Setup 21 Initialization Setup 22 Life Times Setup 23 IP Address Setup 24 Subnet Mask Setup 25 Gateway Setup 26 Header Dump Setup 29 Start Feed Setup 30 Alert Buzzer Setup 27 Single Head Setup 31 LED Light Setup 32 FrontInterlace Setup 33 Temporary Near End Off Near End Remain m ...

Страница 98: ...F Micro Adjust Menu 6 Backup Menu 7 Job Status PF Micro Adjust 5 5 5 00 Update Parameter No Update Parameter Yes Parameter Updating Job Status ToDoLength 0 0 m Menu 8 MPS MPS On Job Status Done 0 0 m Job Status Remain 0 0 m Job Status Remain Time 0 0 min ...

Страница 99: ...Cleaning of cleaning wiper 110 Cleaning around the capping unit 113 Cleaning around the print head 115 Cleaning the color sensor 117 Inside cleaning 119 Replacing consumable parts 120 Replacing absorption material for the flushing box 120 Replacing Cutter 122 Replacing the cleaning wiper 124 Moving or transporting the printer 126 Moving the printer 126 Transporting the printer 127 Long term storag...

Страница 100: ...k tank P 105 Replacing absorption material for the flushing box P 120 Replacing Cutter P 122 Weekly Cleaning of cleaning wiper P 110 Monthly Inside cleaning P 119 Every six months Replacing the cleaning wiper P 124 When not used for a week or more Head cleaning P 107 Once a week When not used for a long period Long term storage P 128 Important Since a service technician has to handle following cas...

Страница 101: ...ote To identify the ink slots corresponding to the numbers shown here see Main components of your printer P 9 1 K1 Black 2 K2 Black 3 C1 Cyan 4 C2 Cyan 5 M1 Magenta 6 M2 Magenta 7 Y1 Yellow 8 Y2 Yellow 1 M Magenta 2 Lm Light Magenta 3 C Cyan 4 Lc Light Cyan 5 K Black 6 Cl Cleaner 7 Y Yellow 8 Lk Light Black Checking ink and replacing ink bag Menu 1 Setup Setup 16 Ink Status 1 2 3 4 100 90 90 80 5 ...

Страница 102: ...ft the slot 4 ink bag is nearing replacement 2 Prepare the replacement ink bag Replacing ink bag Important Do not replace ink bag when the printer is powered off Ink level cannot be detected correctly If ink bag is moved from cold to warm place leave it in the room temperature at least three hours If you do not have any replacement ink bag do not remove the empty ink bag from the printer This may ...

Страница 103: ... 1 Prepare the new ink bag and follow the instructions below to invert it to mix the ink Face the ink spout side upwards for 3 seconds Invert it and count for 3 seconds Repeat that 3 times 2 Put the ink bag into the case 3 Close the ink bag case Important Make sure the spout of ink bag is properly fitted into the groove in the case If not fitted the printer cannot correctly detect ink bag Close al...

Страница 104: ...he new ink bag installed and new S C card into each slot Match the colors of the ink color indicating label on the printer and the label on the ink bag Face the latch side toward you and insert the case into each slot Make sure that they are fully inserted ...

Страница 105: ... waste Dispose of waste ink according to the local waste disposal regulations Wear the protective gloves glasses mask and avoid contact with your eyes or skin Eye or skin contact may cause slight irritation or bloodshot eyes If in eyes or on skin immediately flush with water If irritation is present seek medical advice attention immediately 1 Prepare a container to collect waste ink Important The ...

Страница 106: ...lash move the container closer to the waste ink valve while draining waste ink 4 Once you empty the tank close the waste ink valve securely Wipe the opening of the valve with a cloth 5 Dispose of waste ink according to the local waste disposal regulations ...

Страница 107: ...erform cleaning If cleaning is interrupted it may consume more amount of ink Head cleaning Short cleaning Consumes less ink than Normal cleaning Normal cleaning If nozzle missing is found on the nozzle check print perform Normal cleaning Long cleaning If nozzle missing still persists after Normal cleaning perform Long cleaning It consumes more ink than Normal cleaning Little Charge Little Charge g...

Страница 108: ...will start cleaning 3 Run a nozzle check 2 Performing Nozzle check 1 Load a roll media to print the nozzle check pattern Loading a roll media P 20 2 Tap 3 Tap Enter The printer will print the nozzle check pattern Clean Print Head Short Clean Print Head Normal Clean Print Head Long Print Nozzle Check Start Enter ...

Страница 109: ...n printed with 4 color configuration If nozzle missing persists after repeating normal cleaning several times perform Long cleaning If several Long cleaning does not help to recover nozzles perform Cleaning of cleaning wiper P 110 or Cleaning around the print head P 115 If nozzle missing still persists perform Little Charge from Menu 3 Cleaning Select Print Head Cleaning Type Menu3 Cleaning P 89 Y...

Страница 110: ...an again Use a dry cleaning stick A damp stick can cause damage to the print head Do not touch the tip of a cleaning stick with fingers Skin oil will damage the print head Do not reuse a cleaning stick Dust on the stick will damage the print head This cleaning takes about 5 minutes If it takes longer the stick will get dry causing damage to the print head 1 Putting the printer into the CR maintena...

Страница 111: ...le CR Maintenance End Enter is displayed the pump is activated sucking up the ink in the cap 2 Cleaning the cleaning wiper 1 Open the front cover 2 Open the maintenance cover on the right side 3 Wipe the cleaning wiper with a cleaning stick Wipe the left side of the wiper back and forth Important If it is hard to remove the stain perform Short Head cleaning and then clean again CR Maintenance Star...

Страница 112: ...maintenance cover 6 Close the front cover 7 Tap Enter 8 Tap Home to end the cleaning process Note Used cleaning stick should be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities CR Maintenance End Enter CR Maintenance Start Enter ...

Страница 113: ...Dust on the stick will damage the print head This cleaning takes about 5 minutes If it takes longer the stick will get dry causing damage to the print head 1 Put the printer into the CR maintenance mode Putting the printer into the CR maintenance mode P 110 2 Open the front cover 3 Open the maintenance cover on the right side 4 Use the cleaning stick to clean around the rubber part of the capping ...

Страница 114: ...over 7 Tap Enter 8 Tap Home to end the cleaning process Note Used cleaning stick should be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities CR Maintenance End Enter CR Maintenance Start Enter ...

Страница 115: ...k Dust on the stick will damage the print head This cleaning takes about 5 minutes If it takes longer the stick will get dry causing damage to the print head 1 Put the printer into the CR maintenance mode Putting the printer into the CR maintenance mode P 110 2 Open the front cover 3 Open the maintenance cover on the left side 4 Use the cleaning stick to remove the ink deposits or dust on the bott...

Страница 116: ...se the front cover 7 Tap Enter 8 Tap Home to end the cleaning process Note Used cleaning stick should be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities CR Maintenance End Enter CR Maintenance Start Enter ...

Страница 117: ...will damage the glass Do not reuse a cleaning stick Dust may adhere to the color sensor causing malfunction This cleaning takes about 5 minutes If it takes longer the stick will get dry causing damage to the print head 1 Put the printer into the CR maintenance mode Putting the printer into the CR maintenance mode P 110 2 Open the front cover 3 Open the maintenance cover on the left side 4 Using a ...

Страница 118: ... cleaning process Important If the problem still persists contact your local MUTOH dealer or MUTOH customer support Note Used cleaning stick should be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities CR Maintenance End Enter CR Maintenance Start Enter ...

Страница 119: ...e printer Steps 1 Remove the media 2 Make sure that the printer is turned OFF 3 Open the front cover 4 Brush off dusts on the pressure rollers with a soft brush Important Do not blow off dusts inside the product with a gas duster Dust can attach to moving parts causing abnormal sound or malfunctions 5 Use a soft cloth or paper towel slightly dampened with ethanol to clean off the ink on the platen...

Страница 120: ... Approx every two months Since it differs depending on usage frequency please check periodically Preparation Absorption material for the flushing box Paper you can get dirty paper which ink will not bleed through Replacing absorption material for the flushing box 1 Checking steps 1 Open the front cover 2 Open the maintenance cover on the right side 3 Check the absorption material for the flushing ...

Страница 121: ...ushing box We recommend covering the floor with paper as well 5 Pull the tab up of the absorption material for the flushing box and release the hook Then remove the absorption material for the flushing box Important When removing the absorption material for the flushing box be cautious of ink drops Note Used absorption material for the flushing box should be put in a plastic bag etc and dispose of...

Страница 122: ...s Replacing Cutter Do not push the knob of cutter or release suddenly Because there is a spring under the cutter the cutter can jump out Do not touch the cutter blade It may cause injury Steps 1 Put the printer into the CR maintenance mode Putting the printer into the CR maintenance mode P 110 2 Open the front cover 3 Open the maintenance cover on the left side CR Maintenance End Enter CR Maintena...

Страница 123: ...ter cap It may damage the part 5 Remove the Cutter Note Used Cutter should be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities 6 Attach a new cutter 7 Press the cutter cap lightly return Cutter holder to its initial position 8 Close the maintenance cover 9 Close the front cover ...

Страница 124: ...he cleaning process Replacing the cleaning wiper Wear the protective gloves glasses mask and avoid contact with your eyes or skin Eye or skin contact may cause slight irritation or bloodshot eyes If in eyes or on skin immediately flush with water If irritation is present seek medical advice attention immediately Steps 1 Put the printer into the CR maintenance mode Putting the printer into the CR m...

Страница 125: ...hould be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities 6 Follow the steps below to install new cleaning wiper Slide the front side of the new cleaning wiper into its slot Press the wiper hook down until it clicks into place Important Do NOT touch the cleaning wiper rubber with your bare hand If finger oil gets on the rubber it w...

Страница 126: ...zontal position Do not tilt set against something or place this product upside down Otherwise the ink may leak or the handling mentioned above may cause abnormality 1 Preparation before moving 1 Make sure that the printer is turned OFF 2 Dispose of waste fluid Emptying waste ink tank P 105 3 Remove all the cables such as Power cord set 4 Loosen the four adjusters of Stand as shown in the left 5 Mo...

Страница 127: ...suitable place for installation Startup Guide 2 Move and install the printer to the location 3 Attach Cables such as Power cord set 4 Perform Nozzle check and then confirm that there is no clogging in Print head Nozzle check steps P 29 5 Perform print quality adjustment Print quality calibration steps P 34 Transporting the printer Important When transporting the printer consult the MUTOH product d...

Страница 128: ...re Preparation Cleaning bag 8 Long term storage 1 Empty the waste ink tank Emptying waste ink tank P 105 2 Tap Home 3 Tap 4 Tap until the menu on the left appears Tap 5 Tap Enter The message on the left will appear Menu 1 Setup Setup 19 Longstore Longstore Start Enter Remove Bags ...

Страница 129: ...age on the left will appear Ink discharging begins When the discharge is complete the message to the left is displayed 7 Unlock four latches and open the ink bag case Important Try not to apply excessive force to unlock them This will cause damage to the latch 8 Put the cleaning bag into the case Washing Head Insert Cleaning Bags ...

Страница 130: ...perly Important Check that all the latches 4 are closed If not it may cause cleaner spillage 10 Insert the ink bag cases with cleaning bags and S C cards into each slot Face the latch side toward you and insert the case into each slot Make sure that they are fully inserted The message on the left will appear Charging of the cleaner begins When charging of the cleaner is complete the message to the...

Страница 131: ...layed 12 Insert the ink bag cases with cleaning bags and S C cards into each slot Face the latch side toward you and insert the case into each slot Make sure that they are fully inserted The message on the left will appear Charging of the cleaner begins When charging of the cleaner is complete the message to the left is displayed Washing Head Insert Cleaning Bags Washing Head Remove Bags ...

Страница 132: ...r Cleaner discharging begins When discharging is complete the message to the left is displayed 14 Long press the Power button This product starts its powering off operations When the message Power Off appears on the panel release the Power button The Power LED lights off Washing Head ALL Discharged ...

Страница 133: ...ap Enter After that follow the instructions displayed on the front panel When cleaning is complete Insert InkBags is displayed Proceed to step 4 in this section The message on the left will appear 4 Make sure you agitate the ink bag after you prepare it Face the ink spout side upwards for 3 seconds Invert it and count for 3 seconds Repeat that 3 times Important Be sure to use new ink bags If a hal...

Страница 134: ... it may cause ink spillage 8 Insert the ink bag cases and S C cards into each slot Match the colors of the ink color indicating label on the printer and the label on the ink bag Face the latch side toward you and insert the case into each slot Make sure that they are fully inserted The message on the left will appear Ink charging begins During ink charging make sure Not to turn OFF the printer Not...

Страница 135: ...results may occur Printed lines become blurred The data is partially not printed In such cases follow Menu 3 Cleaning P 89 and perform Little Charge Then check the print result If there is no improvement in the print result even after performing Little Charge leave the printer unused for an hour or more Then perform Little Charge again and check the print result If there is still no improvement co...

Страница 136: ...136 Performing initial charging after head cleaning ...

Страница 137: ...requiring restart 142 Troubleshooting 143 Installation and initial setup troubleshooting 143 Boot up troubleshooting 144 Media related troubleshooting 145 Printing related troubleshooting 147 The media is jammed 150 Specifications of this product 153 List of specifications 153 Options Supply list 155 Revision History 156 ...

Страница 138: ...th of the data that has not been printed in meters for the data currently being printed Remain Time XXX Xmin Displays the time remaining to print in minutes for the data currently being printed Media Remain XXX m Displays the remaining length of the media currently set in meters Pausing Print Cancel Print Enter Pausing printing Tap Cancel to resume printing Tap Enter to cancel the print job Cleani...

Страница 139: ...ng via MSM or similar In the remote panel mode operations via the front panel are not possible To terminate the remote panel mode press the Cancel key for more than two seconds Roll Remain Error The remaining roll paper count has become 0 Printing stops Roll Near End m The remaining roll paper count is almost 0 The remaining roll paper is m Color color Choose the ink configuration you want to use ...

Страница 140: ...ly Stops operation Reload the media Media Cut Error The media was not cut Stops operation Change Head Gap PG W mm The head height on the printer does not match with the one specified on the print data Changing the Head Height P 38 End Of Roll The Media has run out Stops operation Load a new media Loading a roll media P 20 Ink End Ink has run out Stops operation Replace with a new ink bag Replacing...

Страница 141: ...t your local MUTOH dealer S C Ink Low Slot ink is low Get a replacement bag ready Broken Chip S C Card has been broken Insert new ink bag Check Ink Ink bag case is not correctly detected Insert ink bag case again If there is still no improvement contact your local MUTOH dealer Note in the message Change Head Gap represents the head height High Mid or Low in the error message indicates the target i...

Страница 142: ... any key on the front panel stops the beeping For an error requiring restart operation will return to normal after removing the cause of the error and restarting the printer If the same error continues to be displayed contact the your local MUTOH dealer Be sure to tell us the code no of the error message when you contact us Error requiring restart Display Description E Err A problem that does not ...

Страница 143: ... and S C cards are all inserted properly Installing the ink bag P 103 Ink does not come out afterink charging Is the ink bag too cold Leave the ink bag at room temperature for at least three hours and perform cleaning several times Head cleaning P 107 Is the power turned OFF during ink charging Turn the power ON again and continue ink charging Nozzle missing occurs afterinitial ink charging Did yo...

Страница 144: ...nt cover or the maintenance cover Is the pressure rollers released Lock the pressure rollers Is the media loaded correctly Load the media correctly Loading a roll media P 20 Is the ink bag case inserted Insert the ink bag case Do you use the printer within recommended environmental conditions Make sure to use the printer within the specification range Ensuring a suitable place for installation of ...

Страница 145: ...ing After loading the media P 27 4 Vacuum Fan P 68 Are you using creased damaged torn or curled media Replace the media Is holddown pressure adequate for the roll media Use the slide lock lever on the individual pressure rollers to reduce or cancel the pressure Canceling or reducing pressure rollers individually P 40 Note If the media is jammed or torn remove it according to The media is jammed P ...

Страница 146: ... media Set the edge holder at both edges of the media Check that you select the appropriate vacuum fan setting After loading the media P 27 4 Vacuum Fan P 68 Are you using creased damaged torn or curled media Replace the media Note If the media is jammed or torn remove it according to The media is jammed P 150 Symptom Possible cause and Remedy The media skews during printing Is the media loaded co...

Страница 147: ...ter use a Gigabit Ethernet cable Category 6 or later Is MPS enabled Check the status of MPS Menu 4 MPS P 46 When set to On Check that your computer specification CPU load Ethernet cable specification connectivity and network environment meet the requirements When set to Off In MSM the checkbox MUTOH Print Server MPS is unchecked or MPS Optimization is set to Disable Try enabling MPS in MSM Note MP...

Страница 148: ...a Are Nozzles in good condition Perform Nozzle check Then if nozzle missing is found conduct cleaning Nozzle check and cleaning P 29 Did you perform Print quality adjustment Perform Print quality adjustment 2 Adjust Print P 57 Did you perform Media feed adjustment Perform Media feed adjustment 3 PF Adjust P 63 Printing lines are not straight are duplicated or patchy Are Nozzles in good condition P...

Страница 149: ...er or circumference of the print head Clean the cleaning wiper and circumference of the print head Cleaning of cleaning wiper P 110 Cleaning around the print head P 115 Did you select an appropriate cleaning setting Head Select Select ALL or the print head which nozzle missing occurs Menu3 Cleaning P 89 Cleaning Mode If nozzle missing still persists after attempting Normal Cleaning or Long Cleanin...

Страница 150: ...ront cover 3 Move the carriage from the top of the media to the right Important When the head height is set to Low change it to High and then shift Head After shifting Head change the setting back to Low Changing the Head Height P 38 4 Slide the edge holder to the right to remove it from the media Important If any deformation is found on the media holder stop using it and contact your local MUTOH ...

Страница 151: ...paper remain inside the printer remove them 9 Turn the printer ON 10 Load a roll media for Nozzle check Loading a roll media P 20 11 Tap 12 Tap Enter The printer will print the nozzle check pattern 13 Check the nozzle check print to see all nozzles are clear If you find missing or thin lines on the print go to Cleaning steps P 30 If all lines are clearly printed you can start printing Print Nozzle...

Страница 152: ...152 The media is jammed Note ...

Страница 153: ...kg or less Width 500 mm to 1 625 mm Maximum thickness 0 3 mm when the head height is set to Low 1 3 mm when the head height is set to Mid 2 8 mm when the head height is set to High Maximum Printable Width 1 615 mm Maximum print length 1 500 m Head height adjustment Three level adjustment of Low Mid and High Interface Gb Ethernet 1000BASE T Waste ink tank 2 000 ml tank is attached to the printer Em...

Страница 154: ...ect sunlight When unopened Humidity 5 to 85 No condensation Cleaning bag 600 ml Temperature 10 to 40 C Humidity up to 80 No condensation Power supply specifications Printer Voltage AC 100V to AC 120V 10 AC 200V to 240V 10 Frequency 50 60Hz 1Hz Capacity AC 100V to AC 120V No less than 2 5 A AC 200V to AC 240V No less than 1 A Power consumption Power off AC100V to 120V 1 0 W or below AC200V to 240V ...

Страница 155: ...nd the supply items contact your local MUTOH dealer Important MUTOH strongly recommends to use genuine ink bags This printer is designed to bring out the best performance when using with the MUTOH genuine ink Non MUTOH ink may cause print defects or damage to the printer Options Supply list ...

Страница 156: ...156 List of specifications 4 Revision History Date Version Manual code Supported Firmware 2019 12 00 XPJ16xxWRE A 00 V 1 03 2020 2 01 XPJ16xxWRE A 01 V 1 04 or later Revision History ...

Страница 157: ...List of specifications 157 ...

Страница 158: ...XPJ16xxWRE A 01 ...

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