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13. GUARANTEE
HTC lifts has a 60 months warranty on mechanical parts, starting from HTC s.r.l. Unipersonale invoice
date. During the warranty period, in case of manufacturing detects on materials, HTC s.r.l.
Unipersonale will replace them at its own expense. (shipping costs are not included). Hydraulic parts
has 1 year warranty that will be recognized after our authorization and after a complete documentation
on the defect.
Labor costs and traveling costs for technicians are not included.
If required, all laboratory and technical costs for any analysis to determine the cause of the defect will
be charged to the customer.
Electric and electronic parts are not included in the warranty program due to impossibility to determine
the cause of the defect (power surge, strike, ect….)
The Dealer/customer must verify during the unloading of the material the integrity and correct quantity
of the products and verify that it is compliant with the shipping documents. Damaged and/or missing
parts must be noticed to HTS s.r.l within 7 days from the arrival date.
The installer and/or dealer must verify the installation and the customer must verify that the report
“initial test” found in the manual is sent to HTC within 3 days from the installation in order to activate the
warranty.
The warranty is void if one of the mentioned procedure listed on the manual are not complied.
The warranty does not include the periodical and/or occasional inspection of the lift, the damages
caused by external events, malfunctioning due to a wrong installation and/or use of the lift.
Warranty is void for sales and/or improper use from those indicated by the manufacturer.
HTC s.r.l. is not responsible for damages and consequences deriving from an improper use of the lift,
including damages occurred during the malfunctioning of the product.
The following “warranty terms” are accepted integrally starting from the return of the “initial test”.
In case of dispute, the jurisdiction is TERAMO (Italy).
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