Motorola V220 GSM, Руководство пользователя

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Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (USA) or 1-800-
461-4575 (Canada).
The following refer to specific problems:
Question Answer
Is your battery
charged? Do
you see
Ä
in
the display?
The battery level indicator should
have at least one segment
showing (
Å
). If it does not,
recharge your battery.
See your Start Here guide.
Do you have a
valid SIM card
inserted in
your phone? If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card.
See your Start Here guide.
Does the
handset have
a signal? Do
you see
!
in
the display?
The signal strength indicator
should have at least one segment
showing (
#
). If it does not, move
to an area with a stronger signal
to use your phone.
Is the earpiece
volume too
low? While on a call, press the upper
volume key on the side of your
phone.
Is the other
party unable
to hear you? Your phone may be muted. Press
UNMUTE
(
+
) if necessary to unmute
the phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
Has the phone
been
damaged,
dropped, or
gotten wet? Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.
Was a non-
Motorola
battery or
battery
charger used?
Problem Solution
My phone was
stolen. To
whom should I
report this? Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
I forgot my
password. See your Start Here guide for
information about what to do if you
forget a code or password.
I pressed the
power key, but
nothing
happened. Be sure to press and hold
(power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed.
See your Start Here guide.
The display
says:
Insert SIM
Card
or
Check SIM
Card
even
though I have
inserted my
SIM card in the
phone.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly.
See your Start Here guide.
The display
says:
SIM Blocked
.
How do I
unblock my
SIM card?
Call your service provider (the
company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key
(PUK) code.
See your Start Here guide.
The display
says:
Enter Unlock
Code
. How do I
unlock my
phone?
Enter the factory-preset unlock
code (1234), or the last 4 digits of
your phone number. If this fails,
call your service provider (the
company that sends you your
monthly wireless service bill).
My phone asks
for an unlock
code when I
try to open a
feature. The application you want is
locked.
See your Start Here guide for
information about what to do if you
forget a code or password.
My phone
does not ring. If you see
{
or
|
in the display,
then the ringer is turned off.
To change the ring style, see your
Start Here guide.
I tried to place
a call and
heard an
alternating
high/low tone. Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display shows the name of
your service provider before
making a call.
Problem Solution