Contents
SURFboard® SB6121
•
DOCSIS® 3.0 Cable Modem
•
User Guide
iii
365-095-25896-x.1
Contents
Safety and Regulatory Information
............................................................................................................... i
Tables
........................................................................................................................................................... iv
Figures
......................................................................................................................................................... iv
Getting Started
............................................................................................................................................. 1
Inside the Box
................................................................................................................................................. 1
Additional Items You May Need
....................................................................................................................... 2
System Requirements
...................................................................................................................................... 2
Contact Information
........................................................................................................................................ 2
Product Overview
.......................................................................................................................................... 3
Front Panel
..................................................................................................................................................... 3
Rear Panel
....................................................................................................................................................... 4
Modem Label
.................................................................................................................................................. 4
Connecting the Modem
................................................................................................................................. 5
Connect the Cable Modem to Your Computer
.................................................................................................. 5
Test the Cable Modem Connection
.................................................................................................................. 6
Set Up an Internet Connection
......................................................................................................................... 6
Wall Mounting the Modem
.............................................................................................................................. 6
Wall Mounting Template
................................................................................................................................. 9
Monitoring Your Cable Modem and Connected Network
........................................................................... 10
Start the Cable Modem Web Manager
............................................................................................................ 10
Cable Modem Web Manager Screen Options
.................................................................................................. 11
Get Help
....................................................................................................................................................... 12
View the Cable Modem Status
....................................................................................................................... 12
View the Cable Modem Product Information
.................................................................................................. 13
View the Event Log
....................................................................................................................................... 14
View the Cable Modem Configuration
............................................................................................................ 15
Reset the Factory Default Modem Settings
..................................................................................................... 15
Reboot Your Cable Modem
............................................................................................................................ 17
Exit the SB6121 Web Manager
....................................................................................................................... 17
Troubleshooting Tips
.................................................................................................................................. 18
Solutions
...................................................................................................................................................... 18
Front Panel Icons and Error Conditions
........................................................................................................... 19
Warranty Information
................................................................................................................................. 20
