Warranty
Information
SURFboard® SB6121
•
DOCSIS® 3.0 Cable Modem
•
User Guide
21
365-095-25896-x.1
What additional provisions should I be aware of?
Because it is impossible for ARRIS to know the purposes for
which you acquired this Product or the uses to which you will put this Product, you assume full
responsibility for the selection of the Product for its installation and use. While every reasonable effort has
been made to insure that you will receive a Product that you can use and enjoy, ARRIS does not warrant that
the functions of the Product will meet your requirements or that the operation of the Product will be
uninterrupted or error-free. ARRIS IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE
INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. ALL WARRANTIES ARE VOID
IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.
THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising out of or
in connection with this Product, whether made or suffered by you or another person and whether based in
contract or tort.
IN NO EVENT SHALL ARRIS BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL,
SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS), OR FROM
ANY BREACH OF WARRANTY, EVEN IF ARRIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN
NO CASE SHALL ARRIS’ LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.
These matters are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict
of laws principles and excluding the provisions of the United Nations Convention on Contracts for the
International Sale of Goods.
Retail Purchasers Only (SURFboard).
If you purchased this Product
directly
from ARRIS or from an ARRIS
authorized retail reseller, please call the ARRIS toll-free telephone number,
1-877-466-8646
, for technical support or warranty service.
Cable Operator or Service Provider Arrangements (Touchstone).
If you
did not
purchase this Product
directly from ARRIS or from an ARRIS authorized retail reseller, please contact your Service Provider for
technical support.