Motorola LXN 500, Руководство по установке, настройке и эксплуатации

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Troubleshooting and Maintenance
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Troubleshooting and Maintenance
This chapter describes the maintenance operations available for the LXN 500 system.
Troubleshooting is the process of identifying the source of a fault. This process must be developed by
user to detect a fault as quickly as possible. This guide covers only the high-level troubleshooting
process performed by the LXN 500 users.
Troubleshooting should start from the least invasive and easy-to-do activities and progress to the more
difficult. The following provides a high-level sequence of troubleshooting escalation:
1.
Reading LED indications:
The state of the LEDs (See
Table 1-1 on page 1-12 ) is a result of the device’s power-on self test and
on-going operation. Reading the LEDs souled be done during operation. In most cases, restarting
the LXN 500 may resolve problems.
2.
Performing PTT calls and data exchange between devices connected to the LXN 500 to test
communication.
3.
Checking the mobile devices connected to the LXN 500 for proper operation, USIM installation and
4G (LTE) settings.
4.
Performing point-to point communication diagnostics between the LXN 500 and a mobile device:
This step requires you to physically test communication at various points throughout the coverage
area using a diagnostic application running on one of the mobile devices connected to LXN 500 (See
Communication Diagnostics on page 33 ).
5.
Running diagnostic on the LXN 500:
The LXN 500 has a built-in diagnostic option (See
Performing Diagnostics on page 33 ). Using
Ethernet wire connection to a laptop and a web browser, the LXN 500 O&M Management can
display details about faulty sections of the LXN 500 and provide detailed log of activity.
6.
Checking the configuration: This step requires you to have all relevant system information with you to
ensure that the LXN 500 is configured correctly. If your LXN 500 is configured as stated in this guide,
then you may have to verify that your configuration information is correct.
7.
Contacting Motorola Solutions Customer Service for remote connection and troubleshooting of the
LXN 500.