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8

Connect the USB device to the MCC 7100 IP Dispatch Console.

9

Perform one of the following actions:
• If the audio in the EPI fallback mode worked properly, verify the USB communication

between the USB AIM and the dispatch console.
See

Troubleshooting USB Audio Interface Module USB Communication Issues on page 117

• If the audio in the EPI fallback mode did not work properly, try to upgrade the USB AIM

software.
See

Upgrading the USB Audio Interface Module Software on page 113

.

Troubleshooting USB Audio Interface Module USB Communication
Issues

If you experience problems with the USB communication between the USB Audio Interface Module
(USB AIM) and MCC 7100 IP Dispatch Console, the issue can be the connection itself or a problem
with the MCC 7100 IP Dispatch Console computer. The symptoms can be the USB AIM indicating the
Link Down or Failure state and the audio malfunction.

Procedure:

Verify the state of the LED indicators on the front of the USB AIM:

If…

Then…

If the green LED flashes
and the red LED is off,

perform the following actions:

a

Verify that the USB cable is properly connected to the USB
AIM and the dispatch console computer.

b

Verify that the dispatch console computer is turned on.

If the green LED is off
and the red LED is on,

verify that the dispatch console is not in the sleep mode.

If you solved the problem by using these verification actions, the green LED is on and the red LED is
off which means that the USB AIM is again online and fully operational. If the USB AIM state did not
change, the problem can be the USB AIM failure.

Postrequisites:

If you did not manage to solve the issue, upgrade the USB AIM software.

Troubleshooting USB Audio Interface Module Upgrade Issues

If you were unable to upgrade the USB Audio Interface Module (USB AIM), the reason can be a lost
USB connection. If you encountered any upgrade issues, use the following scenario to retry to upgrade
the USB AIM software.

Procedure:

1

Unplug the USB cable from the USB AIM and from the MCC 7100 IP Dispatch Console
computer, wait a while, and plug the cable in again.

2

Retry to upgrade the USB AIM software in a typical way.

3

Restart the USB AIM device by unplugging the power supply, waiting a while, and plugging it in
again.
The green and red LEDs on the front of the device are on for a while. Then the red LED goes off
and the green LED stays on.

4

Retry to upgrade the USB AIM software in a typical way.

MN000672A01-E

Chapter 4: USB Audio Interface Module

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Содержание MCC 7100 IP

Страница 1: ...SYSTEM RELEASE 7 15 ASTRO 25 INTEGRATED VOICE AND DATA MCC 7100 IP Dispatch Console Setup and User Guide MN000672A01 E JULY 2016 2016 Motorola Solutions Inc All rights reserved...

Страница 2: ......

Страница 3: ...law in the sale of a product Disclaimer Please note that certain features facilities and capabilities described in this document may not be applicable to or licensed for use on a particular system or...

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Страница 5: ...Orders 800 422 4210 US and Canada Orders For help identifying an item or part number select choice 3 from the menu 302 444 9842 International Orders Includes help for identifying an item or part numbe...

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Страница 7: ...on profiles See Peripheral Con figuration Profile December 2015 MN000672A01 D Added note to Configuring Windows SNMP Compo nents for a Console Inside the ASTRO RNI on page 48 April 2016 MN000672A01 E...

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Страница 9: ...32 ASTRO 25 Conventional Features 32 MDC 1200 Analog Conventional Features 32 Analog Conventional Features 33 Encryption Features 33 Integrated Tone Paging Encoder Features 34 MCC 7100 IP Dispatch Con...

Страница 10: ...Dispatch Console 45 Configuring Windows Components 46 Setting Display Properties 46 Setting Windows Power Options 47 Setting Up SNMP Services Inside the ASTRO RNI 48 Configuring Windows SNMP Component...

Страница 11: ...icense Files for MCC 7100 IP Dispatch Console 72 Upgrading the MCC 7100 IP Dispatch Console Software 73 Failure to Upgrade or Uninstall the MCC 7100 IP Dispatch Console Software 73 Elite Console Appli...

Страница 12: ...icates for the PRX 7000 Console Proxy 91 Installing the PRX 7000 Console Proxy Software 92 Black List Configuration for Remote MCC 7100 IP Dispatch Consoles Optional 93 MOTOPATCH Installation 93 Windo...

Страница 13: ...Audio Interface Module 116 Troubleshooting USB Audio Interface Module USB Communication Issues 117 Troubleshooting USB Audio Interface Module Upgrade Issues 117 Troubleshooting Peripherals 118 Chapter...

Страница 14: ...g a Profile 136 Control Panel Button 137 Motorola Peripherals Audio Gain 137 Configuring USB Audio Interface Module 138 Upgrading the USB Audio Interface Module Software 139 Troubleshooting USB Audio...

Страница 15: ...ername and Password to Windows Registry 153 Configuring the Domain Controller for the Preconfigured Patch OP 154 Adding Elite Authentication Username and Password to the Windows Registry 154 Creating...

Страница 16: ...Other System Updates and Considerations 168 MN000672A01 E Contents 16 Send Feedback...

Страница 17: ...kbar Icon 119 Figure 13 Windows 7 Taskbar Notification Area 120 Figure 14 Proxy Server List Status Indicator 120 Figure 15 Console Dispatch Status Taskbar Icon 123 Figure 16 Windows 7 Taskbar Notifica...

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Страница 19: ...ble 10 MCC 7100 IP Dispatch Console Call Capacities 41 Table 11 MCC 7100 IP Dispatch Console Files to Backup 85 Table 12 PRX 7000 Console Proxy Files to Backup 100 Table 13 USB Audio Interface Module...

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Страница 21: ...ch Console Software 73 Resolving No Audio Sent or Received from the Peripherals 76 Recovering an MCC 7100 IP Dispatch Console Installation 84 Recovering a Damaged or Missing CRYPTR micro Card 87 Setti...

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Страница 23: ...n MCC 7100 IP Dispatch Console Inside the ASTRO Radio Network Infrastructure 66 Configuring the Local Hosts File for Consoles in Conventional K Core Systems or Outside the ASTRO RNI 67 Configuring the...

Страница 24: ...C 7100 IP Dispatch Console to the Black List 126 Editing a Remote MCC 7100 IP Dispatch Console on the Black List 126 Removing a Remote MCC 7100 IP Dispatch Console from the Black List 127 Mapping and...

Страница 25: ...der Application 148 Saving Calls to a File in the Instant Recall Recorder Application 148 Removing All MCC 7100 IP Dispatch Console Applications 151 Removing the Elite Admin and Elite Dispatch Applica...

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Страница 27: ...e MCC 7100 IP Dispatch Console and PRX 7000 Console Proxy installations Instant Recall Recorder on page 141 provides descriptions and procedures for using the Instant Recall Recorder that is installed...

Страница 28: ...500 Dispatch Con sole with Voice Process or Module Describes site level characteristics of VPM based Console Dispatch sites including theory of operation installation and configuration for hardware an...

Страница 29: ...atch operations The MCC 7100 IP Dispatch Console can be located inside the ASTRO 25 Radio Network Infrastructure RNI at a console site or conventional subsystem It can also be deployed outside the AST...

Страница 30: ...r NM Dispatch Router DC CSC CCGW Router NM Client NICE Applications MCC 7100 IP Dispatch Console VPM Console Proxy MCC 7500 Ethernet Switch Zone Core NM Dispatch Site Conv Rptrs MCC7100_Sys_Arch_C IPv...

Страница 31: ...list of features supported by the MCC 7100 IP Dispatch Console as compared to the MCC 7500 Dispatch Console within the following areas System Level ASTRO 25 Trunking ASTRO 25 Conventional MDC 1200 Con...

Страница 32: ...atures supported by the MCC 7100 IP Dispatch Console Table 3 ASTRO 25 Conventional Feature for the MCC 7100 IP Dispatch Console ASTRO 25 Conventional Feature Autokey Key Display Secure Keyset Select C...

Страница 33: ...talkgroup channel or a RF cross busy conventional talkgroup channel However when the MCC 7100 IP Dispatch Console is deployed outside the ASTRO 25 Radio Network Infrastructure RNI these indications m...

Страница 34: ...Dispatch Console is a software based dispatch console that requires no external hardware connections to perform dispatch operations Audio Vocoding is performed within the Microsoft Windows 7 operating...

Страница 35: ...r must provide any VPN functionality in the CEN The interior gateway in the CEN and the console site control room firewall share the link from the console site to the zone core A control room firewall...

Страница 36: ...f Operations This section describes the functional relationships between components that support the MCC 7100 IP Dispatch Console Zone Database Server and LDAP The MCC 7100 IP Dispatch Console uses Li...

Страница 37: ...ch Console inside and outside the Radio Network Infrastructure RNI as follows Recording of console audio by the AIS Logging recorder is supported Local Voice Processor Module VPM based audio logging i...

Страница 38: ...iscovery Perform the configuration using the SDM3000 Builder application If the Aux I O Server device used in a Conventional Subsystem is not configured properly UNC discovery lists the device in the...

Страница 39: ...la certified HP Z420 desktop computer supports MCC 7100 IP Dispatch Console software The software is also supported by a provided laptop or desktop computer provided by your organization meeting the m...

Страница 40: ...heral Expansion hub is also acceptable If you use hardware key storage a Native SD Host controller bus Inter face is required NOTICE Ensure that the SD Host Controller manufacturer is compliant See th...

Страница 41: ...AES Digi tal Encryption Stand ard Output Feed Back DES OFB and Advanced Digital Pri vacy ADP 10 30 Inside ASTRO 25 RNI and outside AS TRO 25 RNI AES DES OFB and ADP 15 45 Inside ASTRO 25 RNI only AES...

Страница 42: ...he type of installation you need follow one of these processes For a new installation inside the ASTRO 25 Radio Network Infrastructure RNI see Installing the MCC 7100 IP Dispatch Console Inside the AS...

Страница 43: ...Device in the Unified Event Manager manual 15 Optional Load secure keys and Algorithms See Load Secure Keys and Algorithms on page 55 16 Start Elite Admin See Starting Elite Admin in the MCC 7500 710...

Страница 44: ...tarting Elite Dispatch in the MCC 7500 7100 Elite Dispatch User s Guide manual 14 Verify Call Functionality See Communicating with Radios in the MCC 7500 7100 Elite Dispatch User s Guide manual Instal...

Страница 45: ...ler for MCC 7100 IP Dispatch Console To install the MCC 7100 IP Dispatch Console software obtain a computer with Windows 7 operating system with an approved service pack Computers Provided by Motorola...

Страница 46: ...ion Support Center SSC Process 1 Set display properties See Setting Display Properties on page 46 2 Set power save properties See Setting Windows Power Options on page 47 3 Set up SNMP services See Se...

Страница 47: ...desktop computer from the Setting list select Never 6 Expand Sleep Allow hybrid sleep and perform one of the following actions If you use a laptop from the On battery and Plugged in lists select Off...

Страница 48: ...Console Site Elements for SNMPv3 in the SNMPv3 manual NOTICE The SNMP services are not available for a console deployed outside the ASTRO 25 Radio Network Infrastructure RNI Procedure 1 In the Contro...

Страница 49: ...100 IP Dispatch Consoles outside the ASTRO 25 RNI If you have an MCC 7100 IP Dispatch Console outside the ASTRO 25 RNI that is on the Customer Enterprise Network CEN domain verify that it meets one of...

Страница 50: ...this procedure to obtain a capacity license for the MCC 7100 IP Dispatch Console software and any other licenses for additional licensed features used with the consoles from the FlexNet Operations Po...

Страница 51: ...e the Network Interface Card NIC on the computer or server running the MCC 7100 IP Dispatch Console software inside the ASTRO 25 Radio Network Infrastructure RNI The NIC enables communication of an MC...

Страница 52: ...addresses option d Click Advanced e In the Advanced TCP IP Settings window select the DNS tab f Under the DNS server addresses in order of use list click Add g In the TCP IP DNS Server window enter t...

Страница 53: ...that you obtained Click Next or Update The option available depends on whether you upgrade or install the software If you perform a fresh installation or upgrade but new or modified license files are...

Страница 54: ...llowed by a reboot of the laptop Install the CRYPTR micro correctly Place the CRYPTR micro in the SD slot before or after the installation of the MCC 7100 software If you insert the CRYPTR micro in th...

Страница 55: ...locally on the MCC 7100 IP Dispatch Console either in the CRYPTR micro device or in the software key file This key material is also associated with a CKR so that the appropriate key can be selected fo...

Страница 56: ...100 IP Dispatch Console reads this information from the CRYPTR micro when the dispatch application starts up It then associates each key with a talkgroup or a call type MSEL Patch by matching the CKRs...

Страница 57: ...ns of the KVL 4000 Version A T5737A are not compatible with this feature and no upgrade options are available Owners of the KVL 4000 Version A must purchase KVL4000 Version B T5737B PDA MC55A0 and the...

Страница 58: ...normal operation the login process takes place without user intervention Manual password reset is required when the CRYPTR micro is newly programmed and its password is defaulted The default password...

Страница 59: ...set names and which one is active In this case data from the newer keyfile is kept and a conflicting entry from an older keyfile is ignored No keyfiles exist and thus no keys following an initial inst...

Страница 60: ...o not delete rows as the number of keys is restricted to 500 and the number of keysets is exactly two You can also save the spreadsheet for later use If a row on the Keys sheet has a blank CKR field t...

Страница 61: ...d when running other software High CPU usage High network utilization High disk usage High priority anti virus scans System restore Audio processing Multimedia applications Running these types of prog...

Страница 62: ...the Windows Supplemental CD procedure from the Windows Supplemental Configuration manual During this procedure in the Device Specific Settings pane of the Windows Supplemental CD window select Windows...

Страница 63: ...Name ucs astro Owner UCS Domain Admins Id 8cc542c9 1d2e 433c 9393 bb89efbdbe58 GpoStatus AllSettingsEnabled Description WHK Version R04 01 00 Version A7 9_v1 Revision History Date ModifiedComment 12 0...

Страница 64: ...automatically switch to the new devices 3 In the Recording tab from the list of connected audio devices select the device that you want to be the default device Click Set Default 4 Close all subsequen...

Страница 65: ...Agent Optional on page 69 For a console inside the ASTRO 25 RNI in a Conventional K core system 1 Configure the local hosts file for the console See Configuring the Local Hosts File for Consoles in C...

Страница 66: ...tes Configure the DNS server IP addresses and DNS suffixes See Configuring the Network Interface Card for an MCC 7100 IP Dispatch Console Inside the ASTRO RNI on page 51 IMPORTANT Apply a secure passw...

Страница 67: ...ugh conventional site controllers No Domain Name Service DNS exists in the system Similarly for an MCC 7100 IP Dispatch Console located outside the ASTRO 25 Radio Network Infrastructure RNI the DNS co...

Страница 68: ...172 76 9 243 rtu1 nmd13 zone5 KMF Server Include the hostname and the NAT d IP address Use fully qualified host names Example 172 76 9 1kmf01 cen1 CAM Server ELAM feature Include the hostname and the...

Страница 69: ...the Configuring the UEM for SNMPv3 section in the SNMPv3 manual IMPORTANT When you launch the SNMPv3 Common Agent GUI the account must be a member of the Network Security Administrators group A local...

Страница 70: ...x86 Motorola Motorola CRYPTR micro Support Applications 2 Right click CRYPTRManagement and select Run As Administrator NOTICE Running as Administrator is required only when changing the officer user p...

Страница 71: ...you configure a dispatch IP console join it to the Windows7 MCC7100 IP Consoles with Ext Voice Encryption Organiza tional Unit OU If you configure a patch IP console join it to the Windows7 MCC7100 Pa...

Страница 72: ...console processes AuxioManager exe FileAudioDSP exe IRR exe ProxyClient exe RCSync exe RCSyncUser exe WinQUICC exe If the firewall application prompts you for any of the processes allow the traffic so...

Страница 73: ...nstalling the MCC 7100 IP Dispatch Console software an error message is displayed similar to Another app has exclusive access to the file C Debug mdb Solution Click Retry NOTICE If unsuccessful restar...

Страница 74: ...lect System b Click Change settings c In the System Properties window click the Advanced tab d Under User Profiles click Settings The User Profiles window opens e Select the relevant profile and click...

Страница 75: ...e Account or Groups window click Advanced 7 Click Find Now 8 Select the domain console user Click OK 9 Click OK on all remaining widows 10 Reboot the computer Elite Crash Error When Logging off the Di...

Страница 76: ...gnose any potential peripheral issues For example a connection is established between a remote console and the console proxy but no audio is heard at the peripherals Process 1 From the Windows Start m...

Страница 77: ...ncryption This section describes the procedures required to troubleshoot secure audio on the MCC 7100 IP Dispatch Console with CRYPTR micro based encryption CRYPTR micro Password Issues Symptom Consol...

Страница 78: ...m Files x86 Motorola Motorola CRYPTR micro Support Applications 4 Double click the CRYPTRManagement application 5 In the Application Configuration screen from the pull down menu select SDIO Click OK 6...

Страница 79: ...siderations CRYPTR Micro Failures Symptom Previously working CRYPTR micro card not recognized by the MCC 7100 IP Dispatch Console software and secure calls are not working The Console Dispatch Status...

Страница 80: ...The CRYPTRManagementapplication returns None for the version information For all other operations it returns Link Down Error Crypto module is not present NOTICE A specific laptop either always exhibi...

Страница 81: ...00 IP Dispatch Console and the PRX 7000 Console Proxy can be checked using the Console Dispatch Status application as follows 1 Open the PRX 7000 Console Dispatch Status see Console Dispatch Status PR...

Страница 82: ...n application Operating License could not be found Please install a valid license before invoking the application The call capacity information in the Licensing Status pane in the Licensing Encryption...

Страница 83: ...ol 1 0 07 feb 2012 1 The expiration date in non temporary cases is set to permanent If the license has expired perform the following actions a Generate a new license See Generating License Certificate...

Страница 84: ...cedures b Configure Windows Components See Configuring Windows Components on page 46 3 Optional If performing disaster recovery on replacement hardware generate new License Certificates for the MCC 71...

Страница 85: ...execute the following command C Program Files x86 Motorola PWVault pwvadmin exe import app APP_GROUP_CRYPTO fpath PATH where PATH is the directory and filename where the files were backed up Critical...

Страница 86: ...ROUP_CRYPTO quiet fpath PATH where PATH is the di rectory and filename where the backed up da ta are placed Secure Software Key files If you use software key storage mode locate and back up your key f...

Страница 87: ...lp prints usage for this script Recovering a Damaged or Missing CRYPTR micro Card Troubleshooting procedures have indicated that the CRYPTR micro card must be replaced and reconfigured Prerequisites S...

Страница 88: ...to change Admin and User passwords on the CRYPTR micro card See Changing the Default CRYPTR micro Password on page 70 for details 4 Reload key management parameters and encryption keys If using manua...

Страница 89: ...oice Processor Module VPM based installation inside the ASTRO 25 Radio Network Infrastructure RNI Either or both can be installed with no impact to performance See the MCC 7500 Dispatch Console with V...

Страница 90: ...time that you normally experience when performing the installation The MOSI media is updated periodically to provide continual support for installations on computers supported by MOSI To install the...

Страница 91: ...op from the On battery and Plugged in lists select Never If you use a desktop computer from the Setting list select Never 11 Click OK 12 Close the Control Panel window Generating License Certificates...

Страница 92: ...e Secure Sockets Layer Transport Layer Security and general purpose cryptography library Certificate Generation and Deployment CGD A tool that creates and distributes Motorola default certificates for...

Страница 93: ...sole Proxy inside the ASTRO 25 Radio Network Infrastructure RNI Any remote dispatch console that is inadvertently added to the black list is prevented from establishing a connection See Adding a Remot...

Страница 94: ...required only for new installations and as part of the disaster recovery process NOTICE This procedure is intended as a guide and may not reflect recent updates to the Windows operating system See the...

Страница 95: ...the Domain for the PRX 7000 Console Proxy on L and M Core Perform this procedure on the server running the console proxy software inside the ASTRO 25 Radio network Infrastructure RNI Prerequisites Con...

Страница 96: ...intain and troubleshoot the PRX 7000 Console Proxy Updating License Files for PRX 7000 Console Proxy Perform this procedure to import and activate the PRX 7000 Console Proxy license files in the follo...

Страница 97: ...Uninstall NOTICE During the uninstall process the following error can appear ERROR 1306 Another app has exclusive access to the file C Debug mdb Please shutdown all other apps and retry If the error a...

Страница 98: ...MTU Path Discovery SeeChanging the Maximum Transmission Unit on page 83 for details Troubleshooting the PRX 7000 Console Proxy License Issues If issues with the PRX 7000 Console Proxy licenses occur...

Страница 99: ...rmined MTU 5 Click OK 6 Close the Registry Editor 7 Restart the computer PRX 7000 Console Proxy Disaster Recovery This section provides details and references to help recover the PRX 7000 Console Prox...

Страница 100: ...Files for the PRX 7000 Console Proxy Archiving critical files is essential to the operation of the PRX 7000 Console Proxy Perform archiving periodically Archive the files to an external device for exa...

Страница 101: ...at the console position computer supports short term audio logging so there is no requirement to support an external IRR port on the USB AIM device The dispatch operator can replay the recorded audio...

Страница 102: ...elephone headset port One local logging recorder One auxiliary output port for four generic auxiliary output channels Peripherals Supported with USB Audio Interface Module The USB Audio Interface Modu...

Страница 103: ...onsole while one or two headsets are connected the desk microphone is active only during a transmit function when the dispatcher presses the transmit button on it This solution prevents the desk micro...

Страница 104: ...ng the dispatch console The headset jack supports headsets that use either PJ7 6 wire or PJ327 4 wire long frame connectors The 6 wire headsets have a Push to Talk PTT button while the 4 wire headsets...

Страница 105: ...headset jack is mounted either underneath a writing surface or on top of a writing surface The headset jack is designed with a low profile and rounded edges to minimize knee banging when mounted under...

Страница 106: ...ions of S1 and S2 This figure shows the locations of S1 and S2 Figure 10 Locations of S1 and S2 This figure shows the location of the brown wire MN000672A01 E Chapter 4 USB Audio Interface Module 106...

Страница 107: ...rt provides an RJ 45 connector with a 600 Ohm analog output The audio that appears on this output is configured and is typically the audio transmitted and or received at that dispatch console The conf...

Страница 108: ...buffer This system causes the headset to work with the radio system instead of the external telephone system and allows the dispatch console headset to be used for radio operations when another perso...

Страница 109: ...that triggers the Aux I O alarm relay The Alarm off button on the console GUI is used to turn off the Aux I O alarm relay No relay defaults to indicating an inbound call is occurring on the selected...

Страница 110: ...ating Temperature 5 C 41 F 40 C 104 F Storage Temperature 25 C 13 F 70 C 158 F Relative Humidity Operating 0 90 relative humidity at 40 C non con densing USB Audio Interface Module FRU FRE Information...

Страница 111: ...rdware or other suitable listed means In high humidity areas the clamps must be stainless steel or tin plated UL 486A listed to prevent galvanic corrosion Connections to vibrating or moveable items mu...

Страница 112: ...erals and power it on Procedure 1 Connect the USB AIM device to the MCC 7100 IP Dispatch Console computer using the provided USB cable 2 Connect the peripherals to the appropriate USB AIM ports See US...

Страница 113: ...speakers connected to the dispatch console computer by selecting them from the drop down lists available for each physical speaker 4 In the Profile pane click Save As 5 In the Save As window enter th...

Страница 114: ...SB AIM Device Information window click Copy to clipboard USB Audio Interface Module Troubleshooting To diagnose problems with the USB Audio Interface Module USB AIM use the LED indicators on the front...

Страница 115: ...The state of the USB interface is unknown Codecs initialized Possible Issues An alternate Field Programmable Gate Array FPGA image is present but it is corrupt and failed to boot The EE Non Volatile...

Страница 116: ...blems with the USB connection between the USB AIM and the dispatch console problems with the USB AIM or problems with the MCC 7100 IP Dispatch Console computer Procedure 1 In the Control Panel of the...

Страница 117: ...le computer b Verify that the dispatch console computer is turned on If the green LED is off and the red LED is on verify that the dispatch console is not in the sleep mode If you solved the problem b...

Страница 118: ...ed to the appropriate ports See USB Audio Interface Module Connections on page 101 2 Verify that the cables and connections for the peripheral devices are in an operating condition and not worn or bro...

Страница 119: ...s a backup in case the current connection is not available The Console Dispatch Status application displays the status of the active proxy connection The status of inactive proxy server connections is...

Страница 120: ...hen the Console Dispatch Status application is launched from an MCC 7100 IP Dispatch Console deployed outside the ASTRO 25 Radio Network Infrastructure RNI The status of configured proxy server connec...

Страница 121: ...it Domain However any change to the ASTRO Domain Configuration requires a restart of the Elite Dispatch Adding a Proxy Server Connection The Console Dispatch Status application manages proxy server co...

Страница 122: ...tore opens an explorer window and displays the directory defined in the Key Storage Path and is used to manage key files stored in the console The OTEK Status section displays the status of the OTEK c...

Страница 123: ...the online help or open the About window NOTICE The taskbar icon for the Console Dispatch Status running on a PRX 7000 Console Proxy is similar to the taskbar icon when running on the MCC 7100 IP Disp...

Страница 124: ...notification area Remote OP Connection List NOTICE The Remote OP Connection List tab appears only when the Console Dispatch Status application is launched from the PRX 7000 Console Proxy After connect...

Страница 125: ...Console Proxy The Remote OP Connection Black List displays the Host Names and or IP addresses of all MCC 7100 IP Dispatch Consoles that are not allowed access to the ASTRO 25 Radio Network Infrastruct...

Страница 126: ...This IP address must be the ASTRO 25 Radio Network Infrastructure RNI IP address for the connecting remote dispatch console and not the Customer Enterprise Network CEN IP address 4 Click Save 5 Resta...

Страница 127: ...k the Remote OP Connection Black List tab 3 Select the remote MCC 7100 IP Dispatch Console and click Remove 4 Click Save MCC 7100 Peripheral Configuration Tool Use the Peripheral Configuration Tool to...

Страница 128: ...can selectively map or unmap the channels to audio speaker devices and make the devices available for use by the Elite Dispatch For computers containing a special sound card that supports more than tw...

Страница 129: ...device go to the drop down list next to the device and select the blank selection Figure 20 Mapping and Unmapping Speakers The number in the speaker icon in the Summary section changes to indicate th...

Страница 130: ...n list next to the device that you want to configure as your headset microphone select Headset 1 Microphone The microphone on the headset icon in the Summary pane is highlighted 6 If the headset conta...

Страница 131: ...a list of dispatch Push To Talk PTT devices connected to the computer The tab supports USB foot switches USB headsets with PTT functionality and joysticks Configuring a non Motorola USB Footswitch Co...

Страница 132: ...B AIM to the MCC 7100 IP Dispatch Console computer Procedure 1 From the Windows Start menu select All Programs Motorola MCC 7100 Dispatch Peripheral Configuration Tool 2 Map the peripherals by perform...

Страница 133: ...with a non Motorola headset map the Motorola headset as Headset 2 You can map the non Motorola headset only as Headset 1 3 Close the Peripheral Configuration Tool by clicking OK Peripheral Configurat...

Страница 134: ...ted as each audio device is mapped The graphical icons for headset 2 the external phone interface local logging recorder and external paging encoder always represent Motorola devices that can connect...

Страница 135: ...non Motorola Peripherals Create and use custom profiles to allow users to selectively choose which audio input and output devices to use Procedure 1 From the Windows Start menu select All Programs Mo...

Страница 136: ...want to replace the Motorola footswitch with a non Motorola pe ripheral a Select the PTT Monitor tab b From the drop down list next to the device that you want map as your footswitch select Footswitch...

Страница 137: ...kers are shown and configurable in the Peripheral Configuration Tool This separation of speakers allows each speaker to be treated as a separate channel for use by the Elite Dispatch NOTICE To prevent...

Страница 138: ...t All Programs Motorola MCC 7100 Dispatch Peripheral Configuration Tool The application automatically detects the USB AIM connected to the dispatch console In the Summary pane the USB AIM status is Co...

Страница 139: ...pgrade 5 Click OK Troubleshooting USB Audio Interface Module Upgrade Issues If you were unable to upgrade the USB Audio Interface Module USB AIM the reason can be a lost USB connection If you encounte...

Страница 140: ...ain menu of the Peripheral Configuration Tool application click File USB AIM Device Information NOTICE If the Peripheral Configuration Tool cannot access the information about the USB AIM an error app...

Страница 141: ...efore you start using the IRR use the default settings or perform a short and easy configuration in the application to adjust it your specific needs For example you can specify the audio types that yo...

Страница 142: ...elected Although entries for these resources can appear in the call list the IRR application does not record audio for them as it is outbound audio the dispatch console retransmits to other resources...

Страница 143: ...ch time you exit the IRR application If you want the IRR audio purged each time you exit the IRR application select the Purge on Exit check box If you want to keep the IRR audio after you exit the IRR...

Страница 144: ...w gets fixed on the desktop and the Pin the window button changes into the Unpin the window button Switching the Instant Recall Recorder Window to the Compact Mode The compact mode is a window view in...

Страница 145: ...de Playing Back Calls in the Instant Recall Recorder Application Use the Instant Recall Recorder IRR application to play back the recorded calls During a single playback session you can play back sing...

Страница 146: ...the View menu 2 In the filter window enter the required information See Call Filters in the Instant Recall Recorder Application on page 146 3 Activate the filter by clicking Filter A box with the fil...

Страница 147: ...want to sort the calls Procedure Sort the calls in the call list by performing one of the following actions To sort the calls in the ascending order click the header of the column according to which y...

Страница 148: ...which the signal strength changes set Automatic Gain Control to On To reduce the irrelevant noise set Noise Reduction to On Zooming In and Zooming Out Waveform in the Instant Recall Recorder Applicati...

Страница 149: ...t select the check boxes for the calls b From the main menu select File Save to File If you want to save a portion of a call perform the following actions a In the call list highlight the call b In th...

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Страница 151: ...e Control Panel navigate to the Programs and Features pane 3 Select Motorola MCC 7100 Console Operator Position Series 4 Click Uninstall NOTICE An error message can appear stating ERROR 1306 Another a...

Страница 152: ...ing a Script section in the Authentication Services manual Prerequisites This process applies only to an MCC 7100 IP Dispatch Console configured as a preconfigured patch console deployed inside an AST...

Страница 153: ...try does not exist NOTICE If AutoLogonCount exists delete it from the registry 7 Double click the DefaultUserName value NOTICE If DefaultUserName does not exist a new String Value must be created 8 In...

Страница 154: ...preconfigured patch OP uses to log on to the windows domain and click OK 11 Close the Group Policy Object Editor 12 Open Administrative Tools select Active Directory Users and Computers 13 Locate the...

Страница 155: ...e Step example If the elite exe is installed in the default location and an ELT file called preconfiguredpatch elt exists then the line is including quotation marks C Program Files x86 Motorola MCC 71...

Страница 156: ...rvised using Internet Control Message Protocol ICMP requests The Unified Event Manager UEM manages and reports communication link status for the Control Room Firewall See Discovering Devices in the Un...

Страница 157: ...TWARE Wow6432Node Motorola Console AM 3 If the value for AGCRx exists proceed to step 4 If the value does not exist perform the following actions to create it a Right click in the main Window of the r...

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Страница 159: ...alert tones are installed in a predetermined location on the console client You can override the default enhanced alert tones by creating customized enhanced alert tones with an audio file processing...

Страница 160: ...G 728 vocoder there are no restrictions on the content of the wav files Enhanced Alert Tones Audio Files Configuration This section describes how to override the predefined enhanced alert tones or re...

Страница 161: ...alert tone and want to place it back in the default or customized directory The name of the restored default alert tone must be DefaultAlertTone number wav and the name of the restored customized ale...

Страница 162: ...nager Tone Pre time Delay The Tone Pre time Delay parameter is particular to conventional channels It defines the amount of time the console waits to send an alert tone to a voice channel after it ind...

Страница 163: ...and Operation After you launch the Elite Dispatch application the software automatically takes the following actions Obtains the Tone Pre time Delay and the Alert Tone Talk Extend timers that you set...

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Страница 165: ...software audit each dispatch console to determine which version of the system release is installed ASTRO 7 15 Components in an ASTRO 7 13 System Table 23 ASTRO 7 15 MCC 7100 IP Dispatch Console Syste...

Страница 166: ...roup Policies Objects GPO on the domain controllers for the MCC 7100 IP Dispatch Consoles See the Authentication Services manual 3 Set up the MCC 7100 IP Dispatch Console in Provisioning Manager to en...

Страница 167: ...patch Console software on a client running the Windows 7 Professional operating sys tem or Windows 8 operating system when installed outside ASTRO 25 Radio Network Infrastructure RNI PRX 7000 Console...

Страница 168: ...alled on an ASTRO 25 7 14 system can utilize the ASTRO 25 7 14 version of the antivirus software 5 Install the MCC 7100 IP Dispatch Console and anti virus software See Setting Up the MCC 7100 IP Dispa...

Страница 169: ...lite Software The MCC 7100 Elite Admin and Elite Dispatch software support the MCC 7100 IP Dispatch Console See the following manuals for details ASTRO 25 7 15 MCC 7500 7100 Elite Admin User s Guide A...

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