HM Doesn’t Match Average Pings
The steps below should be followed if you find that your pings when printing have
been stable and consistent, but this ping average is a couple percent higher or lower
than 100% (e.g. your recent prints have had pings stay consistent at 98%).
a) Determine your current HM value in your printer profiles by going to
Settings >
Preferences > Printer Profiles.
b) Use the following formula to calculate your new HM. In order to use this, you need
to know what your pings are from your recent prints. Pings can be viewed during a
print by opening the menu on Palette’s screen and choosing Logs > Pings. These ping
percentages must be converted into decimal (eg. 98% becomes 0.98).
Old HM * Average Pings = New HM
Example: 0.95 (Old HM) * 0.98 (Average Pings) = 0.93
New HM 0.93 = 93%
c) Under
Settings > Preferences > Printer Profiles.
Tap on the profile you wish to edit,
and then tap Next.
d) Tap
Edit,
and you will be brought to a screen that allows you to edit the LO and/or
HM. Using the current example, change your HM to 93%. Please press Save after
making the change.
By changing the HM in this way, it can help get pings calibrated from the beginning of
the print. The HM acts as a way to adjust PPM to match your printer. Editing HM in
this way helps to tune profile without having to complete prints in order to save or
ignore the calibration data.
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