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5
Pro 385 Jam Codes
JAM 102 - Double sheet
Double sheet means that the vacuum has pulled two sheets at the same time, causing a
jam in the feed area.
Actions:
-See Section 4 - Misfeed/Jam in Feeder Area
-Reduce FAN 1 power
-Adjust choke angles
-Raise up stop gate
-Shake papers to reduce static friction
-Ensure that there are no obstructions in the paper path
NOTE:
When feeding laminated paper, the DSD sensor should be turned off to avoid getting this
error. See the “Expert user options” section in this manual for how to turn the DSD sensor
off.
JAM 101 - Feed not initiated
This code is displayed if the DSD Sensor (Q10) was not activated in time. This means that
the paper cannot be pulled by the vacuum.
Actions:
-See Section 4 - Misfeed/Jam in Feeder Area
-Lower stop gate
-Adjust choke feed angle
-Change choke pick up angle
-Check if the paper format is the correct one
-Check paper Backstop
-Ensure that there are no obstructions in the paper path
JAM 103 - Feeder Exit Jam A
This code is displayed if the DSD Sensor (Q10) was activated for too long: this means that
there is a paper jam between the rollers.
Actions:
-Shake papers to reduce static friction
-See Section 4 - Jam in Feeder Area
-Ensure that there are no obstructions in the paper path
JAM 104 - Feeder Exit Jam B
This code is displayed if the DSD Sensor (Q10) was activated for too long: this means that
there is a paper jam between the rollers.
Actions:
-
Shake papers to reduce static friction
-See Section 4 - Jam in Feeder Area
-Ensure that there are no obstructions in the paper path
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