38
49-7000137 Rev.0
Problem
Possible Causes
What to Do
DISPLAY
The display is blank
The clock is designed to turn off when unit is idle
for 30 seconds to minimize the standby power
usage. (See Clock section)
“Control Panel
LOCKED” appears in
display
The control has been locked
Press and hold CANCEL/OFF for about 5 seconds
to unlock the control. See Other Features section.
Control display is lit
but oven will not start
Clock is not set
Follow prompts to set the clock.
Door not securely closed
Open the door and close securely.
START/PAUSE pad not pressed after
entering cooking selection
Follow prompts.
Delay Start was accidentally set
Press CANCEL/OFF.
Oven is in DEMO Mode
Unplug the oven for 1 minute, plug the oven back
into the wall. DO NOT set the clock. Press and
hold the HELP and START/PAUSE pads for 3
seconds. The control should exit DEMO mode.
Set clock and continute.
CANCEL/OFF was pressed
accidentally
Reset cooking program and press START/PAUSE.
OTHER PROBLEMS
The door and inside of
the oven feels hot
The oven produces intense heat in a
small space.
This is normal. Use oven mitts to remove food
when when ready.
Floor of the oven is
warm, even when the
oven has not bee used
The cooktop light is located below the
oven floor. When the light is on, the
heat it produces may make the oven
floor get warm.
Oven will not start
A fuse in your home may be blown or
the circuit breaker tripped.
Replace fuse or reset circuit breaker.
Power surge.
Unplug the oven, then plug it back in
Plug not fully inserted into wall outlet.
Make sure the plug on the oven is fully inserted
into wall outlet.
Glass microwave tray
does not lock into
center hub
Align the protrusions on the bottom of the glass
microwave tray with the indentions in the turntable
This fit is not tight, and some movement is normal.
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
