Chapter 7: Troubleshooting
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Error
Code
Error Message
Notes
400
carriage
motion error
Carriage did not move to either of its photo interrupts in a reasonable
time, or cannot find its photo interrupt.
401
filter wheel
error
Filter wheel did not move to its photo interrupt in a reasonable time, or
cannot find its photo interrupt.
402
grating error
Grating did not move to its photo interrupt in a reasonable time, or
cannot find its photo interrupt.
403
stage error
Stage did not move to its photo interrupt in a reasonable time, or cannot
find its photo interrupt.
Table 7-5: Error Codes 400-499: Motion Errors
Error Code
Error Message
Notes
500
NVRAM CRC corrupt
The CRC for the NVRAM data is corrupt.
501
NVRAM Grating cal data bad
Grating calibration data is unreasonable.
502
NVRAM Cuvette air cal data error
Cuvette air calibration data is unreasonable.
503
NVRAM Plate air cal data error
Plate air calibration data is unreasonable.
504
NVRAM Carriage offset error
Carriage offset data is unreasonable.
505
NVRAM Stage offset error
Stage offset data is unreasonable.
Table 7-6: Error Codes 500-599: NVRAM Errors
Opening the Drawer Manually
Do the following if an error occurs while the drawer is closed and you need to remove a plate.
Press
Drawer
.
If the drawer does not open after you press Drawer, then turn off the power to the
instrument and then on again.
If the drawer remains closed after you cycle the power, and the incubator is on, then
turn off the incubator.
If the drawer still remains closed, power off the instrument, unplug the power cord and
then at the groove in the upper left side wall of the drawer, try to use a blunt, flat object,
such as a spatula, to open the door. With your index finger, pull the plate drawer out of
the instrument (do not force the drawer) and remove the plate. This action will not harm
the instrument, but should only be taken if the first two options fail to open the drawer.
If you are still unable to open the drawer, contact your local Molecular Devices
representative.
