Using the phone system 27
Final
3
Try to transfer the call again.
If you choose not to complete the transfer, press the
QUIT
softkey, then press
the flashing
Line Appearance
key to retrieve the original call.
Note: You can use the
key instead of the
TRANS
or
TRANSFER
softkey.
Transfer to voice mail from the 5330/5340 phone
If your administrator has configured an auto attendant for voice mail deposit,
you can transfer a caller directly to a co-worker's voice mail box.
To transfer a call to voice mail, follow these steps:
1
While on an active call, press the
key or the
TRANS
softkey. The
system places the call on hold, and the Information Area Display prompts
you with the "Transfer To:" message.
2
Enter the extension of the auto attendant that your administrator has
created for voice mail deposit.
3
Select the auto attendant voice mail deposit option and enter the
extension of the co-worker to whom you are transferring.
4
Press the TRANSFER softkey (or the
key) to complete the
transfer. The Information Area Display shows the message "Transfer
Complete" for approximately five seconds before returning to an idle
state.
Twinned calls on the 5330/5340 phone
If you have configured your phone to be twinned to another external phone
(the twinning target), then incoming calls will simultaneously ring the other
phone as well.
If you answer the call on your desk phone, the twinning target phone will stop
ringing.
If you answer the call on your twinning target phone, the Line Appearance key
on your desk phone will remain lit. To pull back the call to your desk phone,
simply press the corresponding Line Appearance key. The call will be
disconnected from the twinning target phone and you will be connected on
your desk phone.
Note that if neither your desk phone nor the twinning target phone answer an
incoming call, your call coverage setting will determine what happens to the
call (see “Call coverage” on page
133
). If the other phone has a voice
message service associated with it, then your twinning target phone's voice
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