Interacting with New Messages in the Voicemail System
29
Interacting with New Messages in the Voicemail System
This section describes shortcuts and common tasks for handling messages in the voicemail system.
Using Shortcut Keys
You can press the following keys while listening to messages:
• To hear envelope information (that is; time and date sent, user’s name) for a message, press
6
.
• To rewind to several seconds earlier in a message, press
7
.
• To pause a message, press
8
.
• To fast forward to several seconds later in a message, press
9
.
• To continue to the next message, press
#
.
• To hear additional options, press
0
.
Listening To, Replaying, Saving, And Deleting Messages
1.
Log in to voicemail.
2.
To listen to new messages, press
1
.
3.
As you listen to each message, you can do one of the following:
•
To replay a message, press
1
.
•
To save a message, press
2
.
•
To delete a message, press
3
.
Forwarding a Message
1.
Log in to voicemail.
2.
To listen to new messages, press
1
.
3.
After listening to the message to forward, press
4
.
4.
Record a prefacing remark, and do one of the following:
•
If you are satisfied with the prefacing remark, press
#
.
•
To review the prefacing remark, press
1
.
•
To rerecord the prefacing remark, press
2
.
•
To cancel the recording, press
*
.
Replying to a Message
1.
Log in to voicemail.
2.
To listen to new messages, press
1
.
3.
After listening to the message you want to reply to, press
5
.
4.
Choose one of the following options:
Note:
After addressing a message, you can press
1
to mark it urgent.
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