Other Advanced Features
27
describes these advanced features. These features are available only if your Mitel
administrator has configured your user profile with the necessary permissions.
Table 2: Advanced Features
Feature Name
Star Code
Description
Barge In
Dial
*16
plus the extension that is
involved in the active call you want to
join.
You can join an in-progress call (“barge
in”) as a conferenced participant. This
feature is useful for operators, executive
assistants, trainers, and workgroup
supervisors.
Included in this feature are some visual
cues such as simple icons that allow
you to monitor the extension to a limited
extent.
Intercom
Dial
*15
plus the extension of the
person you want to contact through the
intercom.
You can use a programmed button to
connect to another user.
Park
Dial
*11
plus the extension where you
want to park a call.
You can park a call on another
extension.
To park a call using Star Codes you
must place the caller on hold first.
Pickup
Dial
*14
plus the extension from which
you want to pick up an incoming call.
You can pick up an incoming call for
another extension.
Silent Coach
Dial
*22
plus the extension of the
person you want to coach.
You can listen to and coach someone
during a call without the outside party
hearing.
Silent Monitor
Dial
*17
plus the extension you want to
monitor.
You can silently monitor a call on
another extension. You are added to the
existing call without being heard or seen
by any party. This feature is useful for
users such as workgroup supervisors.
Included in this feature are some visual
cues such as simple icons that allow
you to monitor the extension to a limited
extent.
Unpark
Dial
*12
plus the extension where you
want to unpark a call.
You can unpark a call that is parked or
on hold on another extension.
Picking up the Night Bell
Dial *14 to answer the call when you
hear the phone ring on the overhead
speaker.
A night bell allows calls to route to an
extension that rings on an overhead
speaker. This feature can be convenient
for off-hours when a caller needs to
speak with anyone at a site. If you want
to use the night bell function, the feature
must be configured at your site and your
Mitel administrator must authorize your
access.
Note
: If you hear an error tone when
you try to pick up the night bell, the night
bell might not be configured at your site
or you might not have the necessary
permissions to answer it. Contact your
system administrator for assistance.
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