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Cleaning
Many household and commercial cleaners, including hand and surface cleaning wipes
contain abrasives and chemical substances that can damage plastics, plating and printing
and should not be used. These finishes should be cleaned with a mild washing up detergent
or soap solution, and then wiped dry using a soft cloth.
Important! Keeping the showerhead clean and free from limescale will ensure that your
shower and showerhead continue to perform to their maximum. A blocked showerhead
can restrict the flow rate and may cause damage to your shower. Use your thumb or
a soft cloth to wipe any limescale from the nozzles.
Inspecting the hose
Important! The shower hose should be inspected periodically for damage or internal
collapse, internal collapse can restrict the flow rate from the showerhead and may
cause damage to the shower. Remove the shower hose from the shower, inspect and
replace the hose if necessary.
Cleaning and Maintenance
Symptoms
Probable Cause
Possible Remedy
Noise (cont).
Water hammer.
Ensure all pipework is securely
fixed, refer to ‘Installation’.
Amplified acoustic noise from the
pump due to structure of wall or
flooring mounting.
The type of wall or flooring the
appliance is fixed to will affect the
perceived noise level; solid walls
will provide a quieter operation.
Digital Mixing Valve box failure.
Contact Customer Services.
Unable to download the Mira Mode
Showering App.
Out of date mobile phone operating
system.
Update mobile phone to the latest
operating system. Note! The Mira
Mode showering App will only run
on the latest Apple and Android
Operating Systems.
Repeated Mira Mode Showering
App Failures.
Mira Mode Showering App
corrupted.
Delete the Mira Mode showering
App, reboot the mobile phone and
re-install the Mira Mode showering
App.
No Lights on interface.
Not connected to valve.
Check all cables and connections
No power to valve.
Check power supply.
Lights turned off in APP.
Refer to settings in the APP
Faulty user interface.
Contact Customer Services.
Interface Button Flashing (2 times
a second).
Wrong interface connected.
Check the App ‘Technical
Information’ Screen. Text will
be black if correct red if wrong.
Contact Customer Services.
Intermittent connection to valve.
Check all cables and connections.
Stuck button on interface or
Digital Mixing Valve fault.
Contact Customer Services.
Temperature Indicator and
Interface button flashing (2
times a second). Showering
temperature has got too hot and
the Digital Mixer Valve has safely
shutdown.
Hot inlet water supply temperature
is too high.
Reduce hot inlet water temperature
to between 55°C and 65°C, refer to
“Specifications”.
Combination boiler cutting in and
out (HP/Combi valve only) causing
blend temperature fluctuations.
Refer to “Use of Flow Regulators”
for correct operation.
Cold inlet water supply pressure
too low or fluctuating.
Ensure the water supply pressures
are stable and nominally equal,
refer to “Specifications”.
Cold inlet water supply failure.
Check and remedy.
Inlet filters or check valves
blocked.
Check and remedy, refer to
“Maintenance”.
Digital Mixing Valve air locking.
Check for correct installation
practices, repeat commissioning
procedure and rearrange pipework
to avoid airlock forming, refer to
“Typical Suitable Installations”.
Reversed inlet supplies.
Check and remedy.
Digital Mixing Valve box failure.
Contact Customer Services.
Fault with On/Off Remote Button.
Not connected to valve.
Check all cables and connections.
Faulty On/Off Remote Button
Contact Customer Services.
Содержание Mode Maxim
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