Print Quality
Problems
8-29
Troubleshooting Printer Problems
Print Quality Problems
Print quality problems are those related to the appearance of the
pages you print. Print quality problems include white lines on the
page, uneven blacks, and other print distortions.
First, refer to the appendix B, “Technical Specifications,” in the
Refer-
ence manual for recommended media types. If you are using recom-
mended media and continue to have problems with the quality of your
printed pages, try this quick-check procedure:
1
Check that you are using the correct type media.
See appendix B, “Technical Specifications,” in the
Reference for
media specifications.
2
Check that there is enough toner in the printer whether or
not the
x TONER LOW
message is on.
Remove the toner cartridge and gently rock it from side to side to
redistribute the toner. Then reinsert the cartridge and try printing
again. The toner can settle, and this procedure redistributes the
toner.
3
If, after rocking the toner cartridge, the print quality does not
improve and/or the
x TONER LOW
message remains on,
replace the toner cartridge.
4
Place a service call to your QMS vendor.
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