Problem solving guide
77
General problems with the washing machine
Problem
Possible cause and remedy
There is water next to
the capsule in the fabric
softener compartment.
The
Cap
sensor was not activated or an empty
capsule was not removed at the end of the last
programme.
Make sure that you remember to activate the
Cap
sensor the next time you insert a capsule.
Remove and then dispose of the empty capsule at
the end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
The display is in a
different language.
A different language has been selected in “Settings /
Language
”.
Set the language you want. The flag symbol will
guide you.
The display is dark.
The display has switched off automatically to save
energy (Standby mode).
Press any button. Standby comes to an end.
Steam comes out of the
detergent dispenser
drawer while steam is
being generated.
This is not a fault.
Steam may emerge from the detergent dispenser
drawer, depending on the amount of laundry and the
ambient temperature.
Noises can be heard
while steam is being
generated.
This is not a fault.
These noises occur when steam is being generated
and when steam is being injected into the drum.
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