Problem solving guide
56
Program cancellation and error message
Problem
Possible cause and solution
Drainage fault. Clean
drain filter and pump.
Check the drain
hose.
The drain is blocked or restricted.
The drain hose has been fixed too high.
Clean the drain filter and the drain pump.
The maximum drain height is 1 m.
Water intake fault.
Open the tap.
The water intake is blocked or restricted.
Check whether the shutoff valve is turned on
properly.
Check whether the intake hose is kinked.
The water pressure is too low.
Switch on the
Low water pressure
setting (see “Low
water pressure” under “Supervisor level”).
The filters in the water intake are blocked.
Clean the filters (see “Cleaning the filters” under
“Cleaning and care”).
Waterproof system
activated
The water protection system has reacted.
Close the shutoff valve.
Contact Miele Service.
Disinfection
temperature not
reached.
The required temperature was not reached during the
disinfection program.
The washing machine has
not
carried out the
disinfection cycle correctly.
Start the program again.
Fault F. If restart
fails, call Service.
There is a fault.
Disconnect the washing machine from the
electrical supply.
Wait
at least 2 minutes
before reconnecting the
washing machine to the electrical supply.
Then switch the washing machine on again.
Start the program again.
If the error message appears again, contact Miele
Service.
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