Problem solving guide
37
Problem
Possible cause and remedy
The gas flame goes out
during operation.
The burner components are not positioned correctly.
Position the burner components correctly.
There has been a power cut.
Turn all control knobs clockwise to the
position.
When the power supply is restored, the cooktop
can be operated again as usual.
The ignitor on the
burner does not spark.
The mains circuit breaker has tripped.
If it has, contact a qualified electrician or Miele.
There is food residue stuck between the ignitor and
the burner cap.
The flame failure device is dirty.
Remove any soiling (See “Cleaning and care”).
The in-operation /
residual heat indicator
for a cooking zone is
flashing.
There has been a power outage.
Turn all control knobs clockwise to the
position.
When the power supply is restored, the cooktop
can be operated again as usual.
Letters appear in the
minute minder display.
The system lock has been activated.
You need to deactivate the system lock (see
“System lock”).
A sensor fault has occurred.
Make sure that there is no direct light (from the sun
or from an artificial source) falling onto the
cooktop. The area surrounding the cooktop must
not be too dark.
Make sure that there is nothing covering the
sensors or the cooktop. Take any pans off the
cooktop and wipe away any food deposits.
Interrupt the power supply to the cooktop for
approx. 1 minute.
If the problem persists after power is restored,
please contact Miele.
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