WARNING
If you can’t ensure that the property's power supply is correctly earthed, please don’t
install the unit.
The unit must be installed by a licensed trade person and in accordance with:
• This Installation & Maintenance Guide.
• AS/NZS 3500.4 - ”National Plumbing and Drainage Code Hot Water Supply
Systems-Acceptable Solutions”.
• AS/NZS 3000-Wiring Rules.
• Local authority regulations.
• Building Codes of Australia.
• Local Occupational Health and Safety (OH&S) Regulations.
This unit requires reliable earthing before usage,
otherwise this may result in injury or death.
NOTICE TO CUSTOMERS
This water heater must be installed by a licensed person as required by the Building Act. Only a licensed person will give you a
certificate of compliance, showing that the work complies with all the relevant standards and only a licensed person will have
insurance protecting their workmanship.
Please read and understand this booklet. If you have any questions, please contact our service team on 1300 367 565.
WARNING - HOT WATER CAN BE DANGEROUS
Hot water burns! As a safety precaution, young children should always be supervised around hot water fixtures.
Heat pump water heaters can store water at temperatures that can cause scalding. Water temperatures over 50°C can scald and care
needs to be taken to ensure that injuries do not occur through incorrect use of your water heater.
As heat pump water heaters can generate water temperatures in excess of 50°C, regulations require that a tempering valve be fitted to
the heater to prevent water temperatures going to the home exceeding a pre-set safe maximum. A tempering valve must be connected
to the hot water outlet line from the water heater. The valve must be fitted by an authorised plumber at the time of installation or in
retrofitting to existing systems.
Care should be taken to avoid coming into contact with any pipe work or fixtures associated with the water heater pipe lines. Under NO
circumstances should any ‘home handy man’ type modifications be attempted.
• This appliance is not intended for use by persons (including children) with reduced physical sensory or mental capabilities, or lack of
experience and knowledge, that prevents them from using the appliance safely without supervision or instruction. Children should
be supervised by a responsible person for their safety to ensure that they do not play with the appliance.
• DANGER: Failure to operate the relief valve easing gear at least once every six months may result in the water heater exploding.
Continuous leakage of water from the valve may indicate a problem with the water heater.
• THE INSTALLATION MUST COMPLY WITH THE REQUIREMENTS OF AS/NZS 3500.4, AS/NZS 3000, and all local codes and
regulatory authority requirements. In New Zealand, the installation must conform to the New Zealand Building Code G12.
The power supply must be protected by an individual circuit breaker at the main electrical supply switchboard and rated to suit the size
of the element. The supply to the heat pump water heater can be operated directly from the switchboard or via a remotely mounted
switch as requested by the customer. The heater must be provided with a suitable means for disconnecting the power supply.