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Irinos IR Users Manual © 2015 - 2016 Messtechnik Sachs GmbH, Germany
Troubleshooting and "first aid"
o
Was there any special situation or action
before the problem occurred?
o
Has the system been modified before the
problem occurred?
o
Are there any conspicuous symptoms
after the problem occurred? Check the
state of all status LEDs / displays: do they
signal any errors?
III.
Read the available diagnostic information. Try to find out,
if the error occurred once or multiple times.
IV. Evaluating the information
Sort the information gathered in steps II and III by
relevance using the following categories:
o
Not relevant
o
Possibly relevant
o
Probably relevant
V.
Verifying the information
Try to deliberately cause the problem by using the
information of the category "probably relevant". Use a
step-wise approach by concentrating on only one possible
issue at once.
If this is not successful: try the same procedure for the
other two categories.
Solving the problem is only possible, if it can be reproduced and if
the reason for it is known.
Tips
o
Differentiation
If multiple problems occur, often no distinction is made between
them. Always analyse only one problem. A simultaneous analysis
of multiple problems is too difficult.
o
Keep calm
Problems almost always need to be solved quickly. Thus there is
always a lot of time pressure. However, it does lead to faster
results. Keep calm and locate the problem in systematic steps.
o
Watch for little details
Especially when it is difficult to locate the problem, it is important
to watch for little details. Sometimes a LED or a suspicious noise
provides more and better information than the best measurement
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