Mercedes-Benz C-Class Coupe 2023, Руководство оператора

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If an emergency call has been initiated:
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Remain in the vehicle if the road and tra c
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
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Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
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If no vehicle occupant answers, an ambulance
is sent to the vehicle immediately.
TTrrigg igger ering a manual emerg ing a manual emergency call ency call
#
Press and hold the SOS button in the over-
head control panel for at least one second.
The emergency call has been made:
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A voice connection is made to the Mercedes-
Benz emergency call center.
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A message with accident data is transmitted
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
R
Remain in the vehicle if the road and tra c
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
R
Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
If no connection can be made to the emergency
services either, a corresponding message appears
in the media display.
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Dial the local emergency number on your
mobile phone.
Ending an unint Ending an unintentional emerg entional emergency call ency call
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On t On the multifunction st he multifunction steer eering wheel: ing wheel: select
~ . Depress the button for several seconds.
Dat Data tr a transf ansfer of t er of the Mer he Mercedes-Benz emerg cedes-Benz emergency ency
call syst call system em
In the event of an automatic or manual emergency
call the following data is transmitted, for example:
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Vehicle's GPS position data
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GPS position data on the route (a few hundred
meters before the incident)
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Direction of travel
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Vehicle identi cation number
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Vehicle drive type
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Number of people determined to be in the
vehicle
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Whether Mercedes me connect is available or
not
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Whether the emergency call was initiated
manually or automatically
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Time of the accident
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Language setting on the multimedia system
Data transmitted is vehicle information. For any
questions about the collection, use and sharing of
the eCall system data, please contact MBUSA's
Customer Assistance Center at 800-FOR-MERC.
For Canada, please contact MBC's Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information should
be submitted via the same channels.
294 294 Multimedia system