8.1. Troubleshooting guide
If none of the following actions address the problem that has occurred, service may be required.
Contact your distributor or get in touch with Mercado Medic, see 1.1. Contact details.
Troubleshooting for electrical functions
Symptom
Cause
Action
The control box emits an
audible signal.
The device has a low or
critical battery level.
Charge the device, see 2.3.
Charging.
The warning light is flashing
on the controller.
The work cycle, that is, the
maximum time an electrical
function can be used before it
needs to rest, is approaching
its limit. See 7. Technical
information for details.
Allow the device to recover;
otherwise the device will shut
down the current electrical
function until the device has
recovered.
The electrical functions do
not work. The warning light
flashes when a button is
pressed, if the controller is in
use.
The work cycle has been
exceeded, see 7. Technical
information. If the limit
is exceeded, all electrical
functions are switched off,
except for electrical height
adjustment. The features
cannot be used again until
the system has recovered.
The device will start working
again once the system has
recovered. This takes up to
20 minutes.
The warning light is flashing
on the hand-held controller.
The button lock has been
activated.
To enable or disable the
button lock for a function,
press and hold both of the
directional buttons of the
relevant function for at least
three seconds. Each function
has a separate button lock.
The warning light is flashing
on the hand-held controller.
An internal error has
occurred.
The system will be reset
automatically after 10
seconds. If the error has been
resolved, then all channels will
be unlocked and the warning
light will be switched off.
The electrical functions do
not work. No hand-held
controller is used, or the
controller does not display
a signal on the battery level
indicator lights or warning.
The battery needs to be
charged or activated. If the
device has been unused
for 7 days or more, the
battery will be automatically
disconnected to maximise
service life.
Charge or activate the battery
by connecting the charger.
It is recommended to always
charge fully when doing
this. For activation only, it
is enough that the charger
is connected for about 5
seconds.
37
Instructions for use for REAL 8000 PLUS Ophthalmology medical clinic chairs
Servicing & reconditioning
21-08997-EN-00
Содержание REAL 8000 PLUS
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