Symptom
Cause
Action
The electrical functions do
not work. The indicator shows
a low battery level if the
controller is in use.
The internal batteries of the
device are discharged or
defective.
Charge the device, see
2.3. Charging. If charging
does not fix the problem,
a replacement battery is
needed, see 8.2. Battery
replacement.
Electrical functions do not
work if a button on the
wireless remote control is
pressed.
The batteries in the wireless
remote control are empty or
defective.
Replace the batteries in the
wireless remote control, see
8.2. Battery replacement.
The electrical functions do
not work.
Defective actuator.
If the above measures have
not resolved the problem, this
may be because the actuator
is defective and needs to be
replaced.
Troubleshooting mechanical components
Symptom
Cause
Action
The seat slips in the direction
of rotation.
Gap in the lifting mechanism. Replace the lifting
mechanism.
Noise in the electric lifting
mechanism.
Worn bearings.
Replace the electric lifting
mechanism.
Noise in the castors.
Worn bearings.
Replace the castors.
The device does not move
smoothly.
Accumulation of hair and
debris in castors.
Clean the castors, see
3. Caring for the device.
Alternatively, replace the
castors.
The device does not move
smoothly.
Worn bearings or uneven
wheel track.
Replace the castors.
The device does not brake
satisfactorily.
Accumulation of dirt and dust
under brake feet.
Clean the underside of the
brake feet, see 3. Caring for
the device.
The device does not brake
satisfactorily.
The rubber brake feet have
solidified over time.
Replace the brake feet
1
.
The device does not brake
satisfactorily.
The base is warped and
needs to be replaced.
Replace the base and report
this event to Mercado Medic.
See 1.1. Contact details.
1 The brakes must be checked on a regular basis, see 6. Important safety information.
38
Instructions for use for REAL 8000 PLUS Ophthalmology medical clinic chairs
Servicing & reconditioning
21-08997-EN-00
Содержание REAL 8000 PLUS
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