Troubleshooting table
PROBLEM
POSSIBLE CAUSE
SOLUTION
“Add Water” indicator is on.
Little water in water reservoir.The
ice basket is full.
Switch off the ice maker, fill water,
and press “ON/OFF” button again
to restart the unit.
“Ice Full” indicator is on.
The ice making cycle is too long.
Remove ice from ice basket.
Replace the empty ice basket
immediately to prevent the next
batch ice bullets from falling into
the water reservoir.
Ice cubes stick together.
Water temperature in inner tank
is too low.
Stop the ice maker, and restart it
when the ice blocks melt. Select
the small size ice cube selection.
Room or water temperature in
inner tank is too high.
Replace the water. Temperature
of water recommended at 8-22
C. The room temperature should
be 10-35 C, water temperature
should be 8-22 C.
Ice making cycle is normal but no
ice formed.
Refrigerant in cooling system may
be leaking.
Return product to service center
to be verified by a qualified
technician.
Pipe in the cooling system could
be blocked.
Return product to service center
to be verified by a qualified
technician.
