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General Information
Repair and Warranty
The instrument contains static sensitive devices, and care must be taken in handling the printed circuit board.
If an instrument’s protection has been impaired it should not be used, but sent for repair by suitably trained
and qualified personnel. The protection is likely to be impaired if for example, it shows visible damage, fails to
perform the intended measurements, has been subjected to prolonged storage under unfavourable conditions,
or has been subjected to severe transport stresses.
NEW INSTRUMENTS ARE GUARANTEED FOR 1 YEAR FROM THE DATE OF PURCHASE BY THE USER.
Note:
Any unauthorised prior repair or adjustment will automatically invalidate the Warranty.
CALIBRATION, REPAIR AND SPARE PARTS
For service requirements for Megger Instruments contact:
Megger
Valley Forge Corporate Centre
2621 Van Buren Avenue
Norristown, PA 19403, USA
Tel: +1 (610) 676-8500
Fax: +1 (610) 676-8610
Megger operate fully traceable calibration and repair facilities, ensuring your instrument continues to provide the
high standard of performance and workmanship you expect. These facilities are complemented by a worldwide
network of approved repair and calibration companies to offer excellent in-service care for your Megger
products.
Returning your product to Megger - service centres
1. When an instrument requires recalibration, or in the event of a repair being necessary, a Returns
Authorisation (RA) number must first be obtained from one of the addresses shown above. You will be
asked to provide the following information to enable the Service Department to prepare in advance for
receipt of your instrument, and to provide the best possible service to you.
Model, e.g. MFT70
Serial number, to be found on the underside of the case or on the calibration certificate.
Reason for return, e.g. calibration required, or repair.
Details of the fault if the instrument is to be repaired.
2. Make a note of the RA number. A returns label can be emailed or faxed to you if you wish.
3. Pack the instrument carefully to prevent damage in transit.
4. Ensure the returns label is attached, or that the RA number is clearly marked on the outside of the package
and on any correspondence, before sending the instrument, freight paid, to Megger. Copies of the original
purchase invoice and packing note should be sent simultaneously by airmail to expedite clearance through
customs. In the case of instruments requiring repair outside the warranty period, an immediate quotation
can be provided when obtaining the RA number.
5. You may track the progress of your return on line at www.megger.com
Approved Service Centres
A list of Approved Service Centres may be obtained from the UK address above, or from Megger’s website at
www.megger.com
Deceleration of Conformity
Hereby, Megger Instruments Limited declares that radio equipment manufactured by Megger Instruments
Limited described in this user guide is in compliance with Directive 2014/53/EU. Other equipment manufactured
by Megger Instruments Limited described in this user guide is in compliance with Directives 2014/30/EU and
2014/35/EU where they apply.
The full text of Megger Instruments EU declarations of conformity are available at the following internet address:
megger.com/eu-dofc.
