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What to do in case of malfunctions
Prerequisites for optimum operation:
• A computer that is intact and works properly
• A stable and correctly installed operating system
• Proper cabling of the hard drive
• Periodic running of the Windows® programs
DISK DEFRAGMENTER
and
SCAN DISK
to eliminate error sources and increase system performance
Troubleshooting
Here is a brief troubleshooting guide to help you identify problems and eliminate
them. If these tips do not solve the problem, please contact us for further assistance.
• Is the hard drive motor working?
• If so, you should hear a quiet buzzing sound and clicking noises after connecting
the hard drive to the power supply.
• Does your computer recognise the drive?
• Restart your computer.
Is the hard drive shown to be error-free in the Scan Disk test?
The Scan Disk utility checks drives for possible errors. If errors are found, this may
mean there is a problem with the hard drive.
Why doesn't the drive format to full capacity?
Check whether your operating system and the file system support the desired values.
Do you need more help?
If the above suggestions did not solve your problem please contact us. The following
information would help us:
• How is your computer configured?
• What peripheral devices do you use?
• What messages appear on the screen?
• What software were you using when the problem occurred?
• What steps have you already taken to try and rectify the problem?
• Please provide your customer number if you have one.
90186 ML ALDI ES-PT Content RC1.indb 23
90186 ML ALDI ES-PT Content RC1.indb 23
12.07.2012 12:23:07
12.07.2012 12:23:07
